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“Fabulous Friendly Hotel” 5 of 5 bubbles
Review of Belvedere Swiss Quality Hotel

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Belvedere Swiss Quality Hotel
Ranked #2 of 41 Hotels in Grindelwald
Certificate of Excellence
Preston, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fabulous Friendly Hotel”
5 of 5 bubbles Reviewed 29 June 2011

What a fantastic stay we had at the Belvedere Hotel. We had a Wetterhorn view room and the view was fantastic. The light changing on the mountain at sunset was magical.
The food at the hotel was the best we have ever had in a hotel, and the desert buffet, words fail us!!
The staff were always smiling and always very welcoming. The words 'family run' don't do justice to this family. They were always chipping in behind reception, mixing with guests, organising games. Unfortunately during our stay my wife had a fall and had to be taken to hospital. On my return to the hotel in the early hours of the morning Sylvia and Urs were waiting at the hotel door for me. What a family - thank you all.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LGGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 1 July 2011
Dear Belveder guests.
Thank you so much for your wonderful review. What gives me the biggest joy, is to read what you write about our food. Did you see the other review, which was written the same day ? Did you see, that our hotel was rated as "poor", just because somebody did not like our Grindelwald buffet. Would they have eaten an entire week in our hotel and then have judged our food as "poor", then I would have suggested them to eat outside. Why eat somewhere, where you do not like it. I mean not only the food is a question of taste, the entire hotel is, of course. Not everybody can like our hotel, this is the most normal thing in the world. Internet is helping there a lot, there are less people than in the past, who chose a wrong hotel. But believe me, to an owner like me, who does everything in his power to make his guests happy, and my parents and grandparents did the same, it really hurts, if somebody is telling the world, that our hotel is "poor". I am so thankful, that your review has been published the same day and that you wrote such a wonderful one. Thank you, thank you, you are wonderful.
We are already looking forward to welcoming you back next year. All the best
Urs-B. Hauser and family, owner
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885 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (177)
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English first
Hook, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 June 2011

We chose this hotel because of the reviews it had received on Trip Advisor, and the fact that we wanted to return to this region of Switzerland, having stayed some 13 years ago in Wengen.

Wow, we were made so welcome from the moment we reached the hotel, all the staff throughout our stay made us feel special and individual guests.

Our room was large. comfortable, and overlooked the Wetterhorn, but the views of the Eiger from the terrace were amazing and next time we will choose an Eiger facing room.
The pool and the salt water jacuzzi in the garden were most enjoyable, especially when the weather was not so good.

Well the restaurant, what can I say, the food was excellent with many choices, but the presentation was really special. Congratulations to the chef and his staff, I have never enjoyed the food in a hotel more. The waiting staff were so friendly and helpful, always explaining extras available.

My favourite has to be the dessert buffet served twice during our stay, although my husband would of course choose the savoury choices.

Yes we will be returning next year and the only change we will make is to choose a room with an Eiger view, which has to be the most peaceful view on earth.

Room Tip: Choose an Eiger View Room with a balcony.
See more room tips
  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wildheron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 6 July 2011
Dear Belvedere guests. Many thanks for your wonderful review. We are already looking forward to your next visit and we hope that you will enjoy it just as much. Thank you for praising our staff and especially our chefs. We are glad that you enjoyed the food and even more, that you mention it in your review. People like you, who were eating in our restaurant on several evenings really know what the food is like. It hurts so much, to be judge "poor" for one specific evening, which as you remember, is very different from all the others. But this is exactly what unfortunately happened, only 2 days after you published your great review.
I am especially sorry for our staff, who feel like cheated for all their efforts. Reading your review and many other similar ones shows, that our employees do their utmost to make all clients happy. Wishing you all the best, we remain, with best regards, Silvia & Urs Hauser
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new york city
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 June 2011

I chose the hotel based on the reviews here.

It has a great advantage that you can book a room with an Eiger view (gorgeous) online.
We had a great balcony and really enjoyed sitting watching the Eiger on it.

Staff is friendly and the service is top notch. I enjoyed the outdoor jacuzzi and the hotel robes and slippers after a day hiking in the Alps.

Really, the only disappointment is that I did not read the reviews carefully enough and did not purchase the meals in the hotel, since they are supposedly top notch. This I intend to correct during my next visit to this charming hotel.

By the way, Montgomery stayed there after the war and his pics are in the lobby!

Free wifi in room!

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank xdreduardx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 6 July 2011
Dear Belvedere guest. Tremendous review, thank you so much. Tank you so much for having chosen our hotel for your stay in Grindelwald. We highly appreciate it. Wonderful to read, that you think returning. We really hope to soon have the pleasure and honor of welcoming you back. How about trying the winter time. Grindelwald belongs to "Best of the Alps" and our skiing area is top and very special are all our winter hiking trails and our toboggan runs. Until then, we wish you all the best and remain with best regards,
Silvia and Urs Hauser, owners
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Mateo, California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 June 2011

What a beautiful view from our room of the Eiger mountain and we woke up to a light snowfall. The day we arrived it was warm and were able to go to Jungfrau. Easy drive to Interlaken. Rooms were clean, staff was helpful.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Humbert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Belvedere Swiss Quality Hotel, responded to this review, 14 June 2011
Dear Belvedere guests from the USA. Thank you so much for having chosen our hotel for your visit to Grindelwald. We are very happy to read, that you enjoyed your stay and thank you so much for recommending our hotel to Tripadvisor. Snow, we can get anytime, only in the month of July we have never seen any snow falling down to the valley. On the other hand, this year we had temperatures of over 80°F already in April and May. Please come back, for example during the winter time, be it for skiing, winter hiking, tobogganing or just to enjoy the unique excursions available. Besides Jungfraujoch, which you now visited already, there are many others, for example Schilthorn, Piz Gloria, where the James Bond movie "On Her Majesties Secret Service" was produced.
Looking forward to seeing you in Grindelwald again, we remain with best regard
Silvia & Urs Hauser, owners
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Basel, Switzerland
1 review
5 of 5 bubbles Reviewed 10 June 2011

Friendly, smiling and very welcoming staff, we knew from that moment we will enjoy our stay and we would like to come back. First time we've experienced to be escorted to our room, impressive! They make your stay special and unforgetable. The room is spic and span, dainty & bright. Food is good and ambiance is superb. Location is very convenient to the train station.

  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steinbock48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis
1 review
5 of 5 bubbles Reviewed 3 June 2011

We stayed there mid of May, after having been there before for skiing in February. Both seasons are really wonderful. The month of May is however very special, all the alpine flowers are unique and the cows with their heavy bells, it is a scenery like in the movies, but here it is real. The Belvedere is a family run hotel with a wonderful atmosphere, incredible food and a view you can hardly believe it. I can recommend it to everybody who does not care for chain hotels, all looking alike, but is looking for something really special.

  • Stayed May 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IndianapolisJoe10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Belvedere Swiss Quality Hotel, responded to this review, 14 June 2011
Dear Belvedere guest from Indianapolis. Thank you very much for having visited our hotel the second time. Yes, Grindelwald is just as beautiful in summer as in the winter. The spring is of course very special with all the Alpine flowers blooming. Further up in the mountains, there was still snow when you stayed with us in May, the flowers will be blooming there in July. Thank you so much for recommending our family run hotel to everybody interested, thank you for writing that wonderful review to Tripadvisor. We wish you all the best and hope to have the great pleasure and honor of welcoming you for your third visit in the not to distant future.
With best regards
Silvia and Urs Hauser, owners in 3rd generation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 June 2011

This hotel located very near the railroad station is lovely. The room was comfortable, well furnished, and clean. The restaurant was the best of any of any that we ate in Grindelwald (by far!). The staff was friendly and helpful. The spa was very European and fun (especially the bio-sauna). The views from the hotel were incredible, although it's hard to find a bad view in Grindelwald. We liked the emphasis on conservation - excellent soap in dispensers in the bathroom - no small plastic bottles.

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Schiff107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Belvedere Swiss Quality Hotel, responded to this review, 14 June 2011
Dear Belvedere guest from the USA. Wonderful, that you have chosen our hotel, the family run Belvedere for your stay in Grindelwald. Thank you so much for praising our hotel and especially the food. Our executive chef is with us for 10 years already and he keeps taking training weeks from chefs from other countries, to put more variety in his cuisine. Lately he learnt more about the Lebanese cuisine, which is also wonderful. We are so glad to continue getting so many Americans coming to our hotel. Taking in consideration that the US dollar has lost so much value lately, we for sure cannot take it for granted anymore. We promise, we will do our utmost to keep the quality up, a quality that due to the strong Swiss Franc has become everything else than a bargain. Our rates are however the same for years and that despite the raise of the costs. It is the dollar that is much too weak and the Swiss franc is totally overvalued.
Hoping to have the pleasure of welcoming you back soon, we remain, with best regards
Silvia & Urs Hauser, owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Belvedere Swiss Quality Hotel

Property: Belvedere Swiss Quality Hotel
Address: Dorfstrasse 53, Grindelwald 3818, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Grindelwald
#1 Luxury Hotel in Grindelwald
#2 Romantic Hotel in Grindelwald
#2 Ski-In / Ski-Out Hotel in Grindelwald
#2 Family Hotel in Grindelwald
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Belvedere Swiss Quality Hotel 4.5*
Number of rooms: 56
Official Description (provided by the hotel):
Hotel Belvedere Grindelwald: Your holiday hotel in Grindelwald! Enjoy your holiday in Switzerland, in the Jungfrau region at the foot of the world-famous Eiger. Relax in the Spa with indoor pool and salt-water Jacuzzi in the garden. ... more   less 
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Also Known As:
Belvedere Swiss Quality Grindelwald
Hotel Belvedere Swiss Quality

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