Our expectations were high for this 4.5 star, #1 rated hotel in Grindelwald, and were unfortunately not met. The room (an Eiger facing junior suite), was spacious and comfortable, but not overly so. As mentioned by others, getting a cool night's sleep during the unseasonally warm weather was a challenge; it was not possible to open the windows to allow sufficient of the cool night air in without compromising our security and allowing the neighbours to peer in from their adjacent balcony. It was also moderately noisy with the windows open and allowed cigarette smoke to drift in.
We were also disappointed with the restaurant. It was never possible for us to get a nice table by the window (reserved for the tour bus patrons apparently), and for the first time in many years I had to send my meal back. My fish was so tough I could barely cut it with the steak knife proffered by the waiter in place of my fish knife when I first complained. Eventually the kitchen took it back and the Chef apologised and sent a replacement piece of fish (which was acceptable) with the explanation that the quality of that shipment of fish was "variable" (!!). Given that the hotel makes some claim to culinary excellence, this was unacceptable quality control from the kitchen and a great disappointment.
Finally, the hotel lacks that alpine charm of many of the others in town, being a big square concrete box, the view of which from our mountain walks seemed to be a scar on the village scenery.
Next time we might return to a hotel with alpine charm instead of the over-hyped Belvedere which was unable to deliver consistently on its promises.
- Official Description (provided by the hotel):
- Hotel Belvedere Grindelwald: Your holiday hotel in Grindelwald! Enjoy your holiday in Switzerland, in the Jungfrau region at the foot of the world-famous Eiger. Relax in the Spa with indoor pool and salt-water Jacuzzi in the garden. ... more less
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- Also Known As:
- Belvedere Swiss Quality Grindelwald
- Hotel Belvedere Swiss Quality