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“My Best Hotel Experience Ever!” 5 of 5 bubbles
Review of Belvedere Swiss Quality Hotel

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Belvedere Swiss Quality Hotel
Ranked #2 of 41 Hotels in Grindelwald
Certificate of Excellence
Sharjah, United Arab Emirates
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“My Best Hotel Experience Ever!”
5 of 5 bubbles Reviewed 3 November 2012

Hotel Belvedere is top rated at TA and other travel forums, so my expectations were extremely high. It was a pleasant surprise that the hotel still managed to exceed our expectations.
The 5 best things about the Hotel in a nutshell:
1. The best thing is the Service & Staff. Simply the best staff at any hotel I have stayed. Most friendly, always ready to help, and always smiling. Be it the ladies at the reception or in the restaurant, or the drivers or the cleaners, everyone was really friendly, polite and helpful.
2. The Location & View. It is just 5 minutes walk from the Train Station, though even that would not be required with the luggage since pickup & drop is free. The view from the rooms, lobby & restaurant is just amazing. You have to experience it to believe me!
3. The Breakfast: The breakfast spread was huge, even considering we were vegetarians. Different types of breads, jams, cheeses, drinks (milk, juices, curd, hot chocolate etc.), japanese soup & rice. To top the food, we were offered seats with superb views!
4. The facilities: the heated outdoor salt water jacuzzi, the heated indoor jacuzzi & huge swimming pool, sauna was free and refreshingly relaxing after a day full of hiking and touring. Apples were awesome and free to pick from the reception. You could buy the different passes at the hotel reception (we bought the jungfrau centenary pass). They offered us welcome drink as well, which was a nice gesture. Water from the tap was like the best water we have had. They say it is the natural spring water, it was definitely better than any commercially available mineral water! Toileteries were good and free as well. You could even go to the reception and take any further toiletery if required (we took shampoo & conditioner.)
5. The Room: Our superior double room had amazing view, was very spacious, had all the facilities. The beds were really comfy to sleep on, and there was a pillow menu as well with a wide range of pillows. The bathroom was big, really big by Swiss standards. There was kettle and different types of teas & coffee. The balcony was big and had 2 chairs and table. Overall, superb value for the price we paid.

To sum up, we would definitely recommend this to everyone going to Grindelwald, and would go to grindelwald again just to stay in this amazing hotel. it is 5-star luxury at 4-star prices.

One Regret: Just could not meet the owners, the Hauser family, to personally congratulate them and applaud their personal management of this Hotel. There's always next time though!

Room Tip: Go for Superior rooms or higher category.
See more room tips
  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank devesh84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 7 November 2012
Dear Belvedere guests,
Thank you so much for this wonderful review. We're very glad to hear you enjoyed your stay with us. Your review really sums up what we wish to offer our guests. Our staff is thereby the most important factor and we therefore always set a high value on every single team member. We're sorry we weren't there to see you personally but would like to take the opportunity to thank you for staying with us and we look forward to meeting you during your next visit.

Best regards

Family Hauser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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883 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Geneva, Switzerland
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 7 October 2012

My boyfriend and I travelled here for a few days of relaxation before we embarked on a driving holiday around Italy! The minute we walked into the hotel, the staff offered us a complimentary drink on the terrace overlooking the north face of the Eiger. Our room was superb - a corner room on the 4th floor - and the spa/swimming pool (which we had to ourselves every day!) was superb. The outdoor salt water jacuzzi is not to be missed after a day of hiking! We enjoyed the breakfasts in the hotel but enjoyed dinners out each night. Bistrot Memory and C&M Cafe are not to be missed (both 10 mins walk into town). Would definitely go back.

Room Tip: Corner rooms are great as you get an almost panoramic view across the valley!
See more room tips
  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rachel_Pettigrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 16 October 2012
Dear Belvedere guests,
Thank you so much for staying with us and for writing a review. We're glad to hear you enjoyed it but are also sorry to hear you never tried our dinner menu. Even though we know that one can not please everyone we really hope you will give us a chance to convince you of our great dinner menu during your next visit. We all look forward to welcoming you back soon.

Best regards

Family Hauser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mentone, Alabama
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 October 2012

My wife and I spent two nights in Grindelwald at the Belvedere Hotel. Normally when traveling, we do not est at the hotel restaurant, but the Hotel Belvedere changed our plans. The restaurant in the hotel is by far the best restaurant in the city. We enjoyed a six course gourmet meal both nights of our stay. They were very different and very delicious on both nights. I recommend the anniversary wine made for the 100th anniversary of the hotel. It is excellent.

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 16 October 2012
Dear Belvedere guest,
Thank you very much for staying with us and for writing a nice comment. We're glad to hear that our restaurant was able to convince you to eat at the hotel, even if this is not something you usually would do. Our 6 course dinners change every night and always offer a wide selection of choices. Our house wine is very popular with many of our guests which is why we still have it, even if our 100 year celebration was several years ago. We really hope to welcome you back with us some day.

Best regards

Family Hauser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thiells
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 September 2012

Modern/updated hotel that is privately owned by 3rd generation family. Amazing service; entire staff very helpful and firendly! Food was excellent and amazing; great service, here again. Remarkable location at the base of the Eiger Mountain; fantastic views and convenient to train station and for travelling. Enjoyed our stay very much.

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 3 October 2012
Dear Belvedere guest
Thank you very much for staying with us and for taking the time to write a review on tripadvisor. We're glad to hear you enjoyed your stay with us and we hope to welcome you back with us soon.

Best regards

Family Hauser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 22 September 2012

Having been there five times before, we knew what was ahead. The train run to Grindelwald is out of this world, seeing the Eiger as you enter the valley is breathtaking. The hotel is a few hundred yards away from the station [though you rarely hear the trains], and the bellboy will quickly pick you up when you call them. The hotel is located with the rear facing the Eiger, and the front facing the Wetterhorn, but the Eiger rooms are out and away the best places to be. The rear of the hotel includes the terrace where you can sit and relax while looking at the foothills, which in my mind look like a realisation of the Shires from Lord of the Rings - unbelievably picturesque, green and enchanting. The front desk staff greet you with a smile and a glass of bubbly, while the porter takes your bags to the room.
Rooms are spacious, spotlessly clean and well equipped [including hospitality tray, which not too many hotels offer in Switzerland]. Bed linen is crisp and white, and there is a pillow menu for those who wish to experiment. The bathroom was supplied with liquid hand and bath gel, and some nicely fragranced soap was available on request [earlier guests had suggested this, after finding the bath gel inconvenient to access]. Towels were decently sized, and of good quality.
Dinner was either a 3- or 6-course menu [tell the waiter/ress before you start, to benefit] and of excellent quality. Nothing could be nicer than to eat their meals with a nice glass of wine, all the time looking at the scenery. Once a week there are buffets for hors d'ouvres, mains and desserts, all of which are superb. A pianist accompanies the evening meal, which adds to the finesse of the place. Breakfast is a buffet, with a selection of breads, pastries and a hot dish. Cheeses, meats and jams are also available, and the chef will make up omelettes or waffles on request. The waiting staff are excellent, and make you feel really at home, especially Sonya and Ann-Lo.
They have a wonderful indoor swimming pool, with an indoor whirlpool, but best of all is the outdoor heated salt water spa, where you feel really hedonistic sitting in the cool open air while having the aerated water soothing the aching muscles from the day's walk.
The hotel isn't the cheapest, but in terms of value for money, in my view it can't be beaten.
I never tire from being in Grindelwald, and being at the Belvedere makes it that much more special.
If you are offered the half price Jungfraubahn pass [6 days unlimited travel on the trains, cable cars and buses in the locality] it seems expensive, but really is good value.

Room Tip: Eiger rooms are worth the extra
See more room tips
  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LemurLes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 3 October 2012
Dear returning Belvedere guest
It was a great pleasure to welcome you back to our hotel. We highly appreciate your loyalty. Thank you very much for your very kind comment. We'll be happy to inform Ann-Lo and Sonya that you enjoyed their service. As you know they have been with us for several decades and are definitely a permanent part of our hospitality family. Our packages with the Jungfraubahn pass are a great deal if you wish to hike and discover the mountains while you're in Grindelwald.
We look forward to welcoming you again soon and hope you have a great rest of the year back home.

Best regards

Family Hauser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, KY
Level Contributor
120 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 18 September 2012

We were met at the train station, whisked to the hotel, greeted with champagne and treats, given a lovely room, and ate like royalty! This hotel has a great location, easy walking distance to and from train, the staff is wonderful (all of them - especially in dining), the food was so very surprisingly great. We had the 6-course menu, and every dish was just so very, very good. For the salad course, you visit the salad bar where there must be 20-30 different selections of wonderful produce and yummies. We definitely did not expect the menu to be so very different and special each night and were just so happy. There is an outdoor and indoor lounge where you can sit and just enjoy the spectacular view. You can walk easily to everything in town. We arrived in the afternoon and the staff recommended we take the "Glacier Walk" which was just beautiful and a great way to stretch our legs. At the turn-around spot, there is a hotel that offers for 6 Euro (I think) a walk through the stunning canyon walls over the glacial river. If you are not afraid of heights, this is a wonderful addition. While we were walking, we saw 4 men "Cliff Diving" in harnesses. Wow. Not for me, but they sure enjoyed it! Upon leaving, we were taking a 6am train, and the staff made us a "traveling breakfast" and had it ready for us the night before. I did not want to leave!

  • Stayed September 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank addax12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 3 October 2012
Dear Belvedere guest,
Thank you for staying with us and for writing such a lovely review. Our highest goal is to make everyone's stay as easy and enjoyable as possible. This is why we offer a pick-up service from the train station. Once you arrive at the hotel we offer a complimentary welcome drink so you can relax from the journey. Our 6 course menu comes with a wide selection of choices a for example the salad bar you mentioned. We also have a great cheese selection and different buffets during the week. We're glad to hear you enjoyed your time with us and hope to welcome you back soon.

Best regards

Family Hauser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 September 2012

I arrived jet lagged, exhausted, and needing to restore before business meetings in Zurich. From the moment I walked in, I knew I had chosen well: reception was warm and welcoming, porter available, my room opened onto a glorious view of the Eiger and was spacious, spotless, gracious, generously appointed (plenty of storage and hangers, seating, towels, kettle and tea, robes). Quick and accurate room service, large spotless indoor pool, outdoor saltwater jacuzzi looking out to mountains was beyond a good dream. Even a bad fall I had did not spoil my delight; I received excellent attention in its aftermath with ice cheerfully delivered to my room and taxis called to take me to a fine Interlaken medical office; good town and country walking advice; half board was generous in food choice, superbly prepared to one's preferences--and the selection of cheeses from which to choose after dinner was not only wide but the finest Switzerland has. One had the dangerous freedom to choose as much cheese as one wanted. The hotel is family run, which shows in the personal touches and continuity of staff all of whom take pride in being a larger family. This was an unusual trip traveling alone; at no point did I feel either isolated or intruded upon. Parking good; good proximity to everything--hotel is close to the train, a pretty walk to the gondola to Mannlichen, 30" from Interlaken, and 20" from the Lauterbrunnen Valley. My view from my table-and-chaired, flower-covered balcony of the changing moods of the Eiger would have been perfection enough but the people and the hotel facilities made it a perfect four-day hiatus in a busy life. My thanks to all who quietly, kindly, and expertly made this possible, all in impeccable English with a gentle sense of humor.

  • Stayed September 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reception01, Owner at Belvedere Swiss Quality Hotel, responded to this review, 3 October 2012
Dear Belvedere guest

Thank you very much for your comment. Reading it is a true pleasure. We're really glad we could make your stay so pleasant and relaxing.There really isn't anything we could add to your great review. Thank you very much. If you ever need to relax in Switzerland again, we would be happy to welcome you back.

Best regards

Family Hauser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Belvedere Swiss Quality Hotel

Property: Belvedere Swiss Quality Hotel
Address: Dorfstrasse 53, Grindelwald 3818, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Grindelwald
#1 Luxury Hotel in Grindelwald
#2 Romantic Hotel in Grindelwald
#2 Ski-In / Ski-Out Hotel in Grindelwald
#2 Family Hotel in Grindelwald
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Belvedere Swiss Quality Hotel 4.5*
Number of rooms: 56
Official Description (provided by the hotel):
Hotel Belvedere Grindelwald: Your holiday hotel in Grindelwald! Enjoy your holiday in Switzerland, in the Jungfrau region at the foot of the world-famous Eiger. Relax in the Spa with indoor pool and salt-water Jacuzzi in the garden. ... more   less 
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Also Known As:
Belvedere Swiss Quality Grindelwald
Hotel Belvedere Swiss Quality

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