We stayed at this hotel last week for 3 days and the location is excellent, 2mins from the train station and a view of the Eiger. However I wouldn't stay at this hotel again because of the following: 1. VERY noisy, can hear the door closing from other rooms, the floorboards creaking from upstairs and let me point out that there is construction currently opposite the hotel which adds to the already noisy hotel and obscures the views now.. 2. Breakfast, the 2 ladies serving there have very poor attitude, we asked one whether another space could be opened beside us as we had a family of 7, however was told 'can do it yourself'. The other lady we asked for tea, which took over 10mins, she was busy chatting to her colleague.
Receptionist, the dayshift one is rude, asked about the sites but she wasn't helpful at all. We also asked for umbrellas but she half halfheartedly lent us 2 for a party of 7, we asked for another and was told 'you will bring it back right'?
Honestly I have travelled so much in Europe, Asia and lived in various hotels from 2 to 6 stars and this has been the most disappointing, in terms of personnel the rudeness.. We saw it with another Asian family too... Anyways, goodluck if you decide to stay here!
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- Also Known As:
- Central Hotel Grindelwald