This is a 4 star hotel - and totally overrated. Everything is old about this hotel. All the furniture, the restrooms, and the place is a mess. Outside of the hotel the staff seemed to think piling up old unused stuff against the hotel walls would be considered nice.
The staff itself at checkin was ignorant, had no interest in good service and hardly ever smiled. They didn't show us around, just showed us our room and said we should read about the rest. Nobody asked about our baggage. I guess they don't need to because the hotel seemed well booked. I only ask myself why. Maybe this is normal Swiss behaviour?
There was no internet access from the room. We had to go to the lobby, where we found two old phone booths with computers in them. There was no privacy, because you could not close the door behind you without almost suffocating from the heat that builds up in that little booth from the computer.
We mainly booked the hotel because it was claimed to be a kid friendly hotel. Well, the play room for kids was in the basement of the hotel - so you can never let your kid go there by itself - or even go there with him and feel comfortable. You reach this room by going through corridors with lots of spare chairs and some staff quarters - very weird. Next to that, the play room was a total mess. Then the playground. You would think it is next to the terrace so you can drink a nice cup of tea at the restaurant and read a book while being able to have an eye on your kids - forget it. The playground is on the side of the hotel, next to the trash containers, and I had to remove a blackberry bush from the slide.
One good thing: the food. We ate very well with lots of variety. I guess the restaurant chef has nothing to do with the rest of the hotel. He and his staff were courteous and smiled.
- Official Description (provided by the hotel):
- First-class holidays at the foot of the north face of the Eiger: the chalet-style Hotel Kirchbuhl, which includes some holiday apartments, has been run by the Brawand family for four generations. Personal care and attention is therefore part of the special charm of this comfortable first-class hotel, which is also famous for its food: while you can find sophisticated delicacies in the gourmet restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Evoline ltd, HotelQuickly, Cancelon and Ebookers so you can book your Hotel Kirchbuehl reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Kirchbuehl Hotel Grindelwald