I'm not writing this review because we thoroughly enjoyed our stay, our well-appointed apartment, our amazing view and the fabulous breakfasts. I'm writing this because of the first class service we received AFTER our stay. Our son had left an electronic device (his DS player) in a desk in the loft, so we called after we left to see if someone had found it. Melanie was a great help. She contacted the person who cleaned the room, they went back to look for it, called me to confirm they found it, packaged it up and mailed it to my home address, fully intact. We received it within a week and a half with a nice note attached. A big thanks to Melanie and anyone else who helped out.
I would recommend this hotel to the pickiest person I know! Thanks for a wonderful, Grindelwald experience!!
- Official Description (provided by the hotel):
- Cosy and uncomplicated hotel in the center of the village Grindelwald. Rooms, suites, apartments and chalets are available. Restaurant Barry's and Galleria with international dishes, bistro Memory with cheese and potato specialities, Gepsi Bar & Lounge. Selfness centre with sauna & spa area, fitness facilities and lounge. Open all year around. ... more less
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