We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Totaly OK”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Chalet Hotel Steinbock
Ranked #3 of 22 Grindelwald B&B and Inns
norway
Level Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Totaly OK”
Reviewed 25 July 2011

This is a totaly ok place to spend the night-great service and clean rooms! But, that's it. No luxury ameneties... But, for the price this is a very good chiose in Grindelwald, which is a very expencive village in the alps.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank norwaytravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review, 3 October 2011
Dear Sir
we are happy to hear, that you enjoyed your stay at the Steinbock. We only think, that you could have given us at least one point more.
Grindelwald and Switzerland are only expensive, because some speculators sitting on some computers on the stock markets, have made the Swiss Franc so expensive and your currency so weak. 10 years ago, your currency was worth the double, means everything then was half price. It is the success of the Swiss government and the Swiss economy, that now is hurting us so much. What a pity, isn't it, for you and for us. We both pay for what some guys at the stock markets have done, to be able to claim a hudge bonus.
Yours sincerely
Urs-B. Hauser, co-owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

50 reviews from our community

Traveller rating
    22
    18
    8
    1
    1
See reviews for
9
20
4
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Thai first
  • Any
English first
miami, fl
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 May 2011

LIke a previous poster, I have not stayed at the hotel but wanted to comment about the friendly service and cleanliness of the hotel anyway. My wife and I have stayed in this area for 3 straight summers in June but will not be making it back this year (have a new 6 month old who might not like the plane ride from Miami, FL!) Each year I swing into this hotel for dinner and on several nights, drinks. It is hard to just say that Salvi and the rest of the employees are great to deal with - that does not describe it - they treat you like friends/family from the very start. Each year the owner himself drinks a grappa or two with me and last year we watched some of the world cup. Each year we return for dinner and the employees, including Salvatore, remember us by name which is pretty amazing. They asked us to bring the new born next year when we visited last June and they treated my wife, who was 5 months pregnant, like queen - but we will see them in 2012! The food in the restaurant is great - especially the chicken. Don't know of another place in town that serves chicken. The pizza is also good. Though I have not stayed at the hotel, I have been around and about most of the hotel and it is clean and well run. The friendliness of the employees made me want to post my pleasant experiences at their place.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank newspike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review, 8 July 2011
Dear Steinbock guest. Many thanks for your great review. We highly appreciate, that you keep visiting Grindelwald and that you enjoy the food at the Steinbock and the company of Salvatore.
We also have family suites, one with an extra bedroom for children, may be that would be something you like to book in summer 2012.
Wishing you all the best, we remain
with best regards
Salvatore Ponzio and Urs Hauser, owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 February 2011

I have just returned from a ski week at the Hotel Steinbock with my spouse, friends and a ski club. The Hotel was modern, very clean and well maintained, comfortable and close to the First gondola. I can not say enough about the help and kindness extended to me after a ski injury that included a broken arm and other injuries. The Ponzi family (owners) went out of their way to ensure my comfort - delivering my dinner to my room the first night, ensuring I had a supply of ice packs. They also gave me their home contact info in case I needed to contact medical help in the night and had a staff member drive me to and from the doctor's office rather than take a taxi. I have never had such personal attention and highly recommend this hotel to anyone who enjoys hotel stays with a personal touch. Extraordinary! Thank you Ponzi Family and your hotel staff! Can't wait to return.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cooklm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review, 4 March 2011
Dear Steinbock guests. Thank you so much for the wonderful review. We are very happy to hear, that you enjoyed your stay with us. Thank you so much for telling the world. We are only a very small family run business and have no marketing budget. Great help like yours however will certainly bring more clients to our Swiss chalet style hotel.
We are already looking forward to welcoming you back.
With best regards
Salvatore Ponzio & family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotonda West, Florida
Level Contributor
286 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 5 January 2011

Perfect location. Bus stops right outside the door. First cable is a very short walk. It's more a restaurant with a hotel above but the atmosphere is wonderful. Salvi and Jackie are true hosts and very helpful. Can't say enough about this place. No other hotel would let us stay less than 7 days and so we were "stuck" with Steinbock. It could not have worked out better. Large room with fantastic bathroom. Just loved the place.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travelbound44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review, 23 February 2011
Dear guest of the Steinbock hotel. Thank you so much for writing that wonderful review, we highly appreciate it. The Steinbock is the oldest "inn" in Grindelwald, however it was rebuilt in 1991. The beautiful rustic chalet hotel is very popular, summer and winter, as you mentioned. That it is managed by a family adds to the special atmosphere already existing. We do our utmost to make our guests happy. We are looking forward to your next visit and we hope that your great review will convince many more people to chose our cosy hotel, the Steinbock, for their stay in Grindelwald.
For all those staying somewhere else, please come to see us for a lunch or dinner.
All the best. Jackie and Salvi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 November 2010

We did not stay at the Steinbock, but we went there for dinner. The owner, Salvatore, was recommending us excellent Italian wines and the food we got, upon his recommendation, was outstanding. Never ever I had anything like that in a Pizzeria. Make sure, if you are looking for something special, that you ask for Salvi. You see him around, you cannot miss him,. he looks like a Buddha. My children did not want to eat anywhere else anymore and they made me even cancel my half board arrangement at our hotel (despite the fact that the food there was wonderful) to eat at the Steinbock also
the following nights.
Salvi showed us his rooms one night. We were very surprised, never ever before had we seen such great rooms in a 3star hotel. Of course they could not match the rooms we were staying in, however they would have cost us only half.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beamypc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review, 17 December 2010
Dear guests from China. Thank you so much for visiting our restaurant. Salvi remembers your visit very well. He has got a memory like an elephant. Thank you for recommending our restaurant and hotel to the world. Thanks to wonderful people like you, our small family business is successful, thanks to wonderful people like you, we have a good chance to survive.
Please come back to Grindelwald, winter and summer are wonderful here. Our hotel has great rooms and a very central location, as you mentioned even 4 star quality. You have however been staying at the 4*superior Hotel Belvedere, same owners by the way, the 4 * superior hotel in Grindelwald that has received as first hotel in Switzerland the "Golden Award" of Travelife, the sustainability award of the major European Tour Operators.
We are looking forward to welcoming you back and wish you all the best
Urs-B. Hauser and Salvatore Ponzio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, Wyoming
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 October 2010

This hotel was within reasonable distance of the train station. The room was big and the views from the balcony were incredible. The Eiger could easily be seen from the balcony of our room. The hotel featured an Italian restaurant which served very good food. Best lasagna that my wife and I have ever had. The staff was friendly, and accomodating. I would recommend this hotel to someone that is not looking for 5-star accomodations, but a good place to sleep, eat, and strike out for adventure.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Quintin007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review, 26 October 2010
Dear Steinbock guests.
Many thanks for taking your time to write a nice review about our Chalet Hotel Steinbock.
We are glad you enjoyed your stay and yes, from your balcony you had a great view. Important to say for people reading your review and my response, that not many rooms have such a balcony and that guests should especially ask for it in advance.
The restaurant with Italian and Swiss specialities is the most popular one in town, on winter weekends, waiting lines are normal, a reservation would do therefore no harm.
The hotel's category is 3 star, there no additional facilities can be expected (free WiFi available), however the location, just next to the First gondola is of course ideal.
Thanks so much for recommending our small family run hotel to the world.

With best regards
Urs-B. Hauser, co-owner with Salvatore Ponzio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stourbridge, United Kingdom
Level Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 16 August 2010

Just back from here after a recent stay of a few nights. Looks very nice from the outside, very traditional looking and right next door to a laundry facility. The rooms are a good size, but the sheets are not comfortable (nylon and bubbly), the pillow is a large soft big square thing that you have to fold over to resemble a traditional pillow.

Downstairs there is a very busy pizza restaurant, the wood burner keeps locals and visitors coming night after night. We tried a pizza and it was good, trouble was competing with all of the flies in the restaurant.

The breakfast was very basic, the breakfast staff were abrupt and again you had to compete with the flies (I counted over 20 of them one morning).

For the money I would probably stay somewhere else next time, maybe somewhere with a hot tub and sauna.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lapchien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review, 20 August 2010
Dear Sir
thank you for staying at the Steinbock .For the money you paid, you will not find a hotel with sauna and hot tub, such a hotel will cost you double.
We are however sorry, that you did not enjoy your stay. You know that tiny chalet hotel is just a 3 star hotel, offering rooms, also family rooms and the restaurant. But outside of the hotel, on its parking you find cars like Porsche, big Mercedes, you see famous company booking one seminar after the other, funny isn't it ? Just behind the hotel you find the First gondoal, hiking paradise in summer, skiing paradies in winter.
The restaurant is the most popular one in Grindelwald, but yes, sometimes, like last week, when it is so rainy and dump outside, then flies enter the restaurant and despite all the measures we take to get rid of them, we never catch them all. But believe me, many places have that problem for a few days during the summer season.
We hope you will return to Grindelwald and find a place you will enjoy better.
With best regards
Urs-B. Hauser, Co-owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Grindelwald hotels
0.2 mi away
Hotel Eiger Grindelwald
Hotel Eiger Grindelwald
#3 of 41 in Grindelwald
4.5 of 5 bubbles 527 reviews
0.3 mi away
Alpenblick Hotel Pub & Restaurant
0.4 mi away
Central Hotel Wolter
Central Hotel Wolter
#15 of 41 in Grindelwald
4.0 of 5 bubbles 230 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Derby Hotel
Derby Hotel
#5 of 41 in Grindelwald
4.5 of 5 bubbles 464 reviews
0.2 mi away
Hotel Gletschergarten
Hotel Gletschergarten
#1 of 41 in Grindelwald
5.0 of 5 bubbles 759 reviews
0.0 mi away
Jungfrau Lodge Swiss Mountain Hotel
Show Prices
Show Prices
Show Prices

Been to Chalet Hotel Steinbock? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chalet Hotel Steinbock

Property: Chalet Hotel Steinbock
Address: Dorfstrasse 189, Grindelwald 3818, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #3 of 22 B&Bs / Inns in Grindelwald
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Chalet Hotel Steinbock 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Chalet Hotel Steinbock is a beautiful wooden chalet, right in the centre of Grindelwald, just next to the first gondola (skiing area in winter, hiking paradise in the summer). The Steinbock was mentioned in books in 1700, but was completely rebuilt in 1991. It is famous for its restaurant - the most popular restaurant in town - with Italian and Swiss cuisine. The restaurant is famous for the huge steaks, the great pizzas, the excellent liver, to just name a few dishes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Odigeo, Priceline, Agoda, TripOnline SA, Traveltool, S.L.U., Cancelon and Evoline ltd so you can book your Chalet Hotel Steinbock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing