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“Amazing setting with great service” 4 of 5 bubbles
Review of Berghaus Bort

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Berghaus Bort
Ranked #8 of 41 Hotels in Grindelwald
Certificate of Excellence
London UK
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Amazing setting with great service”
4 of 5 bubbles Reviewed 28 August 2013

We booked at the last minute as we started the walk from Schynige Platte late in the day and worried we would miss the cable car down to grindlewald. So we got a family room for 240CHF which for 2 people was more than we wanted to spend but apart from that the stay was fantastic. Very friendly staff, good food, fabulous views. Very child friendly. I would have preferred en suite private bathroom rather than one across the corridor but it would suit a family I suspect.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KitLondonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 reviews from our community

Traveller rating
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    6
    4
    1
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Turkish first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 4 August 2013 via mobile

It was our second visit to the hotel, we had our first visit 4 years back for our honeymoon!

A wonderful positioned hotel for varied level walkers (in the summer). Easy to get to if you park in the town (11 CHF) and grab the gondola ride up. it costs us 30CHF for a return ticket using our half price card. We travelled with our 3 year old and she loved the ride. It is situated next to a kids mountain park, which was fun for the little one! We did a short picnic trail with a push chair and had great weather +32 degrees Celsius.

The rooms a cute and efficient ... Not changed over the years, and the staff friendly. We had a good dish and great Austrian wine before heading to bed. The rooms were moderately sound proof, and the fresh air opened windows provided a beautiful backdrop at twilight to the Eigor. Bathroom was not en suite but we had our own a few doors away next to the stairway. Clean and basic features but you don't need more for this kind of day away.

Only complaint was the price of the room! At 350CHF per night, I would have liked an adjoining bathroom. It is a lot, although most hotels in Switzerland seemingly charge these rates. So compared to elsewhere in the world you'd get a lot more bang for the buck! I will perhaps persuade my wife to save the dough next time and go back to Koh samui, and enjoy a longer period away! Hee hee...

Stayed August 2013, travelled with family
Helpful?
2 Thank WilliamBMCampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
1 review
4 of 5 bubbles Reviewed 24 July 2013

Very clean, wonderful food including the amazing dinner salad buffet. Friendly staff and good for families with kids. Incredible views of the mountains. Literally next door to the gondola station. Has its own kids playground. Very nice.

Room Tip: The so called "basement" rooms are actually just under the restaurant terrace and have fan...
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  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OttawaSimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
2 reviews
4 of 5 bubbles Reviewed 14 July 2013

The staffs are nice. Decorations are beautiful. Especially the view of the mountains from the hotel is awesome!! Though we have to walk to another room for our private bathroom, the bathroom is also clean and comfortable!

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hanky0405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brawand, Inhaber at Berghaus Bort, responded to this review, 23 August 2013
Dear Hanky,

Thank you very much for your nice feedback. We are glad that you liked your stay and hope to welcome you back another time.

Best regards from sunny Grindelwald,

Claudia Brawand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
121 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 bubbles Reviewed 7 July 2013

We arrived late in Grindelwald by car due to heavy traffic and pouring rain.
Having printed the little map/explanation shared by the hotel, we tried to find the way to the Berghaus Bort for about 20 min., without success.
We decided to call the hotel, and the woman (receptionist?) on the line expressed impatience and was rude, as we could not find our way. She kept asking why oh why we could not find the hotel with their "perfect" map.
Please note that this place is not easy to find at all - it takes about 15 min. drive from Grindelwald and there are several small roads. The map shared by the hotel contains maximum 5 pictures, which is not helpful at all for a ~10km drive. The woman of course mentioned that "all customers, from all over the world, could find this place"...we must be stupid, and we are from Switzerland!

Finally, our table for dinner was cancelled as we were late but we were happy to leave this place and go for dinner in town.

Once back, we found some guests enjoying some beers in the corridor with their children playing and running around the hotel. It was extremely loud, but the woman again suggested to me that I should tell them myself. Did I pay 240CHF/night to educate your guests?

To make the whole experience even more terrible, we were kindly required to pay an extra charge for an internet code if using a 2nd computer/smartphone.

The room was ok, nothing special. We highly disliked having the bathroom separated from the room - especially when people are drinking beers in the corridor - but this is mentioned on the website.

The only positive part is that the dining room is nicely designed and the views over the mountains are beautiful - but this is not enough to make guests happy.

We are from Geneva, and are not used to such bad service in Switzerland, or anywhere else in the world. These hoteliers should learn to be much more guest oriented and to accept feedback.
Upon check-out, there were no apologies or feedback request - very nice.

We would never consider a 2nd stay at this hotel, nor would we recommend it to our friends, family, and to the TripAdvisor community.

Room Tip: Try to avoid the room beyond the 10-beds dormitory (room# 16?) - or else you'll have a hard time...
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  • Stayed July 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Oeilaiguise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 June 2013

We would definitely stay here again! This beautiful hotel has a simple, mountain charm, and was perfect for our hiking trip in June. We could see the unobstructed snow-capped Eiger from our bedroom window as well as from the hotel terrace. The rooms and bathrooms are spacious by European standards (the shower is a standard-sized shower stall). The professional photos on this site are very accurate. The staff were friendly without being invasive. I am vegan and my husband is definitely not. The food was nice. I was there 3 nights: 1) penne with fresh and sun-dried tomatoes and arugula 2) Sweet and sour vegetables with jasmine rice 3) Tofu with very nicely seasoned cauliflower and broccoli and a few other vegetables. My husband was able to enjoy some meat for his meals.

Room Tip: Ask for a room in the main building with a view of the Eiger.
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  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank F451Dana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vosselaar, Belgium
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 June 2013

Just a beautiful gondola-ride away from grindelwald village... Been a few times in Grindelwald, and the views always amazes me (us). The rooms are exellent, and the food is very good.
We had our car with us, and it is possible to drive up there, but we chose to take te cable-car because it's convienient and beautifull (we had a "jungfraubahn vip-pass", so we could take the cable car as much as we liked). Staff are very helpfull and friendly.
Anyway, it was an exellent stay, none but good memories, we had our 5 year old grandchild with us, and found it "the best hotel" too. Staying on the terras, large glass of beer, my wife a glass of wine, and the child amusing himself on the large playground (wich he had almost for himself)... I wish we were back there!
Tip: take the cable car up to first, and take a hike to the "bachalpsee)... Again exellent views!

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 3861926Paul_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berghaus Bort

Property: Berghaus Bort
Address: Berghaus Bort, Grindelwald 3818, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out
Hotel Style:
Ranked #8 of 41 Hotels in Grindelwald
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Berghaus Bort 3*
Number of rooms: 11
Reservation Options:
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