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“A breath of contemporary fresh air” 5 of 5 bubbles
Review of Aspen Alpin Lifestyle Hotel Grindelwald

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Aspen Alpin Lifestyle Hotel Grindelwald
Ranked #6 of 41 Hotels in Grindelwald
Certificate of Excellence
Zug, Switzerland
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A breath of contemporary fresh air”
5 of 5 bubbles Reviewed 21 January 2013

I tried to find somewhere contemporary and stylish to stay in Grindelwald last winter but even with all my travel contacts and resources at my fingertips i wasn't able to find anything. Most Swiss hoteliers are kings of tradition. So, you can imagine my delight when searching again earlier this month and i came across the website for the Hotel Aspen. Based on what i saw and the very reasonable prices i booked for 2 nights this past weekend. We went, hoping the hotel would punch above its weight and provide us with somewhere we liked to go back to. And it did!

We drove to the resort and the hotel was easy to find. The directions on the hotel's fact sheet, that you receive when booking, are very clear and there are signposts for the hotel too. If it has been snowing you definitely need a 4x4/winter tyres/snow chains as it is uphill along a snow packed road. There is parking at the hotel. CHF15 for an inside garage space (very reasonable in Switzerland) or free outside.

Depending on how easy you like things a car could be quite handy when you are staying. Although the hotel is ski in/ski out on a piste on the Mannlichen/Kleine Scheidegg side, it is a 50 minute walk (10 minute drive) from Grindelwald centre and the First lift station that takes you up the other side of the valley. The hotel does run a shuttle bus at certain times of the day and the resort bus stop is right outside but if you like flexibility you may find it suits you better to just jump in your own car.

We stayed in a family room with open mezzanine gallery as it was the only room left that could accommodate 3 of us. It was a reasonable size, although with 4/5 people in it may be a little cramped. but the fact that a family could all get in one one room with the kids sleeping on a different level to parents is a big plus. It had a balcony with awesome views of the Eiger! The room had complimentary wifi access, toiletries, bath robes and slippers and complimentary water in the minibar. Like most hotels they could have done with some hooks for hanging up towels/robes/outside coats etc.

I had a quick look at some of the other rooms in the hotel and the contemporary and stylish decor is the same throughout just the views change slightly. For couples i really liked the deluxe double rooms and the junior suites. For families with a larger budget i would suggest the 2 bedroom deluxe suite.

The service we received was excellent. From the moment i booked until we checked out i can't fault how efficient and helpful everyone was.

We stayed on a HB basis and for the cost of this (CHF50 p/p per night) it has to be the best value i have ever experienced. The buffet breakfast had more than enough choice and everything was fresh. The 5 course set dinner was similar to eating in a bistro. Again the food was fresh. It wasnt too fancy but was definitely a step above home cooked food. We did see some delicious looking dishes coming out of the kitchen off the a la carte menu and next time we would go a la carte to compare.

The wellness area is small but a lovely addition if you want to chill out after skiing (or walking/biking in the summer). Bear in mind that if you are British the area is a naked zone and cozzies and trunks are only allowed in the outside whirlpool. Although we have been living in switzerland for a while we are still not used to naked parading around in spas!

If you are wondering about the ski area, the Mannlichen/Kleine Scheidegg side that you access directly from the hotel is excellent. It is about a 5 minute ski/schuss down to the lift (some walking for snow boarders) and then it does take about 30 mins to get to the top in an old fashioned slow gondola. Alternatively you can take the blue down to the train which takes about the same time to get up to Kleine Scheidegg. However once you are up the pistes are long and a really good mix of reds and blues. The area is linked with Wengen and there is plenty there to keep you occupied for several days. The Grindelwald First area on the other side of the valley is not as big but also has some fabulous long pistes and a good mix of reds and blues. Both these areas are included on the Grindelwald-Wengen ski pass. The Jungfrau pass is only worth getting if you are going to make the effort to get the train over to Murren one day as it is not linked.

It was the first time we have skied in Grindelwald and we had great snow and sun. The views from wherever you look are breathtaking! We didn't go with especially high expectations as we thought it was all trains, cable cars, walking and slow/inconvenient connections but we were really suprised. We have skied all other well known resorts in Switzerland and this is definitely up at the top with our favourites. Coupled with the wonderful hotel to stay in we are already booked to go back in march.

  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Sophie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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296 reviews from our community

Traveller rating
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    8
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77
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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  • Dutch first
  • English first
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English first
Buenos Aires, Argentina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 19 January 2013

The hotel is pretty and modern.. The rooms are fantastic! The service however is terrible. Especially from the owners i would have expected more friendliness and cooperation. We constantly felt as if we are disturbing their "peace". We just did not feel welcome.Plus they have a cat that bit my friend's hand. and we were told that it was our fault. the cat supposedly is not to be touched.The food, which claims to be some " gourmet food" was terrible. Really akward selection and barely eatable. Rather disappointing experience.

  • Stayed January 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank izzie88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 4 January 2013

This hotel has been entirely renovated and the new owner reopened this summer 2012.
Refurbishment is very stylish, beautiful hammam/spa and great outside jacuzzi just by the ski slope. You can ski directly from the hotel.
All this sounds great...but the charm was completely broken by the terrible behavior of owners and staff - a mix of incompetence and not caring about customers. The receptionist was very slow and not suitable for a 4 star hotel, dinner and breakfast staff only spoke German and needed 15 minutes to bring you the menu, etc...The owners do not have a customer-friendly attitude at all. Not corresponding to the price they charge!
The only nice guy was Antonio, the shuttle driver.
In conclusion, it could have been a nice surprise in Grindelwald, but we will not go back.

  • Stayed December 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank AdvisorJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
97 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 1 November 2012

I stayed at the Aspen with a friend shortly after they reopened under new ownership after a major refurbishment. The hotel is very stylish throughout - our room (a 1 room suite with kitchen) was really fantastic and we had unbelievable views of the Eiger and across to the village from our balcony. The communal areas are also nicely done and the spa is lovely.

The owners are really friendly and working hard to make this hotel a success. However, when we were there, the restaurant service was very disorganised and on our first night it took more than 2 hours to have dinner. They also missed a trick by leaving us sitting at our table for ages without a drink. I am hoping that these were just teething troubles and that as their team gains experience, the service will improve.

The hotel is a drive away from the village (I think there is a bus service too). This is fine in the summer - although a bit inconvenient if you want to go out and have a drink. I am not sure how it would work in the winter - the road up is narrow and windy and it would be a 4WD/snow chain type of road in the snow which would really be a pain. It does look like it is very close to the slopes though so I assume that you should be able to ski in/ski out.

I would definitely stay here again and I think if they sort out the service in the restaurant, it will really be a fantastic hotel, and they will make more money by selling people more drinks!!!

Room Tip: Make sure you get a view of the Eiger
See more room tips
  • Stayed September 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank LisaJane072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 14 September 2012

We stayed with our family at Aspen which recently renewed a significant part of their hotel and restaurant facilities. A great place to stay with a fantastic view to the Eiger mountain. Good breakfast (included) and walking distance to the village of Grindelwald. The natural beauty around the hotel is a given. Great stay.

  • Stayed September 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MLOTUAB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 11 May 2012

The location is great, just a bit out of town, with wonderful views and mountains as backdrop. The rooms are clean, tidy andall the facilities you would need. The only downside is the price seems expensive, but I would stay again.

We ate in the restaurant several times and enjoyed all our meals, very well prepared and breakfast was good. Toys and books for little kids was a bonus and meant they could play whilst adults had some food or relaxed in the room.

  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank djb3280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 March 2012

Like other reviewers, I'm surprised by the low rating of this hotel, it was a standout hotel from all of the ones we have stayed at so far. It isn't a five star hotel, but it more than makes up for it in service and location.

Location - We didn't bother to check what time buses finish in Grindlewald, if we had we wouldn't have hauled our luggage up the snowy ski slope in the dark - and if we had called the hotel we would have realised that the complementary shuttle bus would have taken us right to the front door, the same way the ski slopes do during the day, and the same way the bus does every hour on weekends. It wasn't in the middle of town, but there is no issue with the location of this little gem, the views of the north face of the Eiger were amazing from our room!

Service - impecabble service from the entire team here, we were greeted at the front door by the owner who gave me a beer when we got to our room at midnight after the train trip from Zurich was late..! No need for paperwork right away. Ski passes were available at reception, tables were set aside for dinner and breakfast (the food was great and we had no need to go anywhere else while we were there - simple breakfast, tasty lunch, and the in house chef did an exceptional job with dinner). Management let us check out after skiing on the last day and this gave us a chance for a shower before we left.

The room was simple and clean, and didn't leave anything to be desired. It is three stars at the moment, but talking with the owner at checkout the renovations that are taking place are due to be finished this summer and I think plans are to have this change. That wouldn't have influenced our decision to stay again though, the location and the customer service of the staff more than made up for the simple decor.

We will definitely be back next next ski season for another visit - its not easy to find a place like this one (one worth visiting again and again).

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hendrik D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aspen Alpin Lifestyle Hotel Grindelwald

Property: Aspen Alpin Lifestyle Hotel Grindelwald
Address: Aspen 1, Grindelwald 3818, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Grindelwald
#4 Spa Hotel in Grindelwald
#6 Ski-In / Ski-Out Hotel in Grindelwald
#8 Romantic Hotel in Grindelwald
#10 Family Hotel in Grindelwald
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Aspen Alpin Lifestyle Hotel Grindelwald 4*
Number of rooms: 39
Official Description (provided by the hotel):
This chalet hotel is a true discovery with its unique sun terrace next to the ski slope heading down the valley, hiking passes on the doorstep and delightful, typically Swiss details to its interior. In the year 2012 a suite annex, together with a wellness area with outdoor whirlpool, were built and the hotel was completely renovated.This modern house in a rustic, chalet style puts importance on uncomplicated and innovative mountain tourism with close ties ... more   less 
Reservation Options:
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Also Known As:
Aspen Hotel Grindelwald

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