We were very pleased with this hotel. Staff are extremely friendly and helpful. They spoke very good english. Our room was well appointed, and we appreciated the balcony and small room off of the bedroom, which contained a fridge and small table. The hotel is only a short walk from the main railway station. The hotel provides bus passes and local rail which were really useful as buses and trains are frequent between Interlaken West and Ost.
The breakfast is very good.