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“Grand hotel”

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Victoria Jungfrau Grand Hotel & Spa
Ranked #3 of 40 Hotels in Interlaken
Certificate of Excellence
Fountain Hill, Arizona
Level 6 Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Grand hotel”
Reviewed 11 September 2013

A grand hotel amidst spectacular views is where we stayed on 06/29 - 06/31 Our room was beautiful, spacious, well appointed and comfortable. It has a balcony with a majectic view of the Jungfrau Mountains, where you can watch hang gliders/paragliders land on the park across the hotel. It is centrally located, walking distance to many shops and several restaurants.

The staff were very helpful and provided us with excellent service. The restaurant has a nice atmosphere. Dinner was wonderful, Breakfast buffet has a nice selection and the food was good.

Nanette & Stuart Duzan
Fountain Hills, Arizona, USA

Room Tip: Ask for a room with the view of Jungfrau mountain
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  • Stayed June 2013, travelled as a couple
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Helpful?
Thank racoonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Birmingham, Alabama
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 September 2013

I was lucky enough to stay here during a Tauck World Discovery tour and I must say it certainly lives up to being called the "Grand Dame of Swiss Luxury. Everything about this hotel is wonderful. Its a beautiful hotel, that looks like it was just built yesterday. The hotel staff was professional, courteous and always helpful. The rooms are comfortable, clean and picture perfect. Every single meal at the restaurant was wonderful. It's first class swiss luxury hotel in every way.

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank flyforffun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 September 2013

Very few hotels around the world can claim the kind of heritage and prestige that the Victoria claims. I have spent 3 nights here recently with the family for the 2nd time and had a very pleasant time indeed. The food in the hotel was good and the service was mostly efficient and pleasant especially at the reception desk. Get a room with a balcony if you can, the views of the young frau were the highlights of our stay. The hotel is pricy but worth it if you can afford it.

  • Stayed August 2013, travelled with family
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Helpful?
Thank Fadi6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 September 2013

What more can you say about the Victoria Jungfrau. Our family just enjoyed our fourth stay in this wonderful hotel and like all of the previous occasions it was a fantastic experience.

We had a junior suite with balcony facing the frau and the views are just spectacular. However it is not just the views , this hotel maintains a consistent standard of excellence on all fronts. The staff are very warm and helpful, the rooms are meticulously maintained and very clean , the breakfast is among the best I have experienced , the spa offers just about everything that could be expected in a wellness facility.

This a true five star hotel and remains a Swiss icon. From the moment you walk in the door , nothing is too much trouble.

Fantastic experience. Cannot wait for our fifth visit.

  • Stayed August 2013, travelled with family
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Helpful?
1 Thank mike r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saugatuck, Michigan
Level 6 Contributor
239 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 3 September 2013

Our three day stay here was very enjoyable. The staff* is very cordial and helpful; the rooms are very nice*, the location across from the park is great for people and parasailing watching. Considering the age of the hotel, it is very very well maintained. Views of the mountains, on a clear day, are wonderful. The breakfast, included with our room, was also excellent.

That said, having a tower fan in the room for 'air conditioning' was a bit disappointed. The spa, as excellent as it is, was winding down at 9:30, even though the hours are until 10 pm. I think 10 pm means the steam room is still HOT at 9:59pm. Last but not least, there is one concierge who acts like he cant wait until he's done with you; and in a facility like this, that is one concierge too many.

Room Tip: Ask for (or pay for) a room on the front of the hotel, facing the park and mountains.
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Uraway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 6 Contributor
131 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 26 August 2013

The Victoria Jungfrau is an icon in Switzerland, an old palace which has been kept up to date very well. It retains the old palace feel but is well living in the XXI century. All public areas are gorgeous, very well maintained (no "worn" feeling at all anywhere, not sure what some other reviewers were expecting, yes there is no plexiglass or glass everywhere, if it is what you were expecting), you are stepping into history without the old feel other swiss historic hotels unfortunately have. The spa/pool area is simply gorgeous, the rooms quite large for swiss standard and furniture tasteful. There are indeed many Asian tourists, but this is true for the entire Interlaken area, and we should be grateful there are here, as many historic hotels would otherwise not survive.

We only tried one restaurant, the Terrasse, highly rated on Gault-et-Millau, and it was as expected delicious. I thought the price tags on some dishes slightly too high (the one lone scampi with its lone scallop at CHF 42 was a bit of a shocker), despite the high guide ratings, but we had a great dinner.

I found the breakfast disappointing. As five stars, I am expecting something better than a single buffet, albeit well stocked, for example with eggs on demand by a chef, I think there is vast room for improvement there.

Overall, a memorable experience of walking and sleeping into an historic alpine icon, breathing history, but well up to the XXI century. Excellent food and awesome views and location. Lower your expectations with regards to breakfast and do not miss to spend time in the spa/pool area, it is outstanding.

It is not a palace anymore (you would not find a junior suite at $700 in a swiss palace !!!!!) but it is an awesome grande dame and worth every penny. I actually found it quite well priced for what is on offer.

Room Tip: If you can, request a room facing south and avoid a room facing west like plague as another hotel bu...
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  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank IAHGVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yokohama
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 August 2013

The hotel faces the mountains; however, we had to stay in a room on the opposite side. The room was rather small and the floor seems to be slightly slant. The best thing of this hotel was a spa. I had a very relaxing time there. Also, breakfast was good and a hotel staff member was very friendly and I had a nice chat with her. For dinner, I asked a concierge to recommend a restaurant for us to have traditional Swiss dishes. Unfortunately the food of the restaurant he recommended was not good. I think the concierge should have shown us a list of restaurants to choose from and should have given some explanation about each restaurant. Do I demand too much?

  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank yokohama235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Jungfrau Grand Hotel & Spa

Property: Victoria Jungfrau Grand Hotel & Spa
Address: Hoeheweg 41, Interlaken 3800, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Interlaken
#1 Romantic Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Official Description (provided by the hotel):
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 
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Also Known As:
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Spa

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