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“so much better than I thought it would be!”

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City Swiss Q Hotel Oberland
Ranked #29 of 40 Hotels in Interlaken
Teignmouth, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“so much better than I thought it would be!”
Reviewed 1 August 2014

I had read some bad reviews so was a bit concerned but I needn't have been. The staff were very friendly and helpful. My room-a single-was an excellent size with large window overlooking a pedestrian area surrounded by restaurants. No late night noise. Ample storage space plus usual tv hairdrier etc, even tea making facilities which is unusual in Switzerland. En suite was spacious enough with bath and shower above. The restaurant choices were really good but if there was a problem with a menu the staff always tried to offer alternatives. Breakfast was plentiful with usual cereals, breads and eggs bacon and sausages. All in all it was faultless apart from the towels and bedding. Towels were really small and thin. Pillows were flat as was the duvet itself but the linen was spotless. A very central position with free buses outside down to the station and lake cruising.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Maureen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erich R, Manager at City Swiss Q Hotel Oberland, responded to this review, 5 August 2014
Dear guest, thank you very much for your comments. Sometimes it is challanging to meet the customers expectations. That's why we are even more happy, if our way of managing the place was understood and appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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467 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
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English first
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014 via mobile

Centrally located to everything. 15 mins walk to interlaken Ost station for trains to Junfrau etc. Very close to the co op. Lots of food joints around. The Italian joint downstairs was fabulous. A long walk in the roadway along the lake behind water is spectacular. Large rooms and large openable Windows. Who cares about views when you are out of the room for the entire day in the mountains nearby. Great breakfast. Highly recommended.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Srichilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 July 2014

Where do I start, our room was great, cleaners came to us everyday. We had fresh towels everyday and they topped up our tea and coffee daily. We don't normally get this wherever else we have been.
I have food allergies such as gluten and dairy, I cannot praise the chef and other staff at the hotels restaurant enough, everyday they made a separate meal for me making sure that all my meals followed my dietary requirements. I did feel abit of nuisance, but they made me feel like it was no trouble.
The hotels position is perfect as you are in the heart of Interlaken, but there isn't any need to worry about the centre being too noisey because Interlaken is quiet in the evenings.
I would also like to praise the Indian restaurant Spice India, one of the nicest curries I have in along time and being from the UK, we eat a lot of them. The staff were so friendly too :-)

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kayekaye1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburg, Virginia
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 July 2014

We enjoyed this hotel room because there was so much space. There are three of us and there was plenty of room for everyone to have their own space. We had a balcony that overlooked the fountains and "square" area, and there was a beautiful view of the mountains. Breakfast here was decent. A quiet hotel with comfy beds.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Gloria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset
Level 4 Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 July 2014

We chose this hotel as a base for exploring the Bernese Oberland. However if you want to wake up to cowbells, yodelling and mountains stay outside Interlaken. This is not a holiday hotel so dont expect to sit in a lounge sipping coffee or lounging round a pool. However it is very centrally located for trains, boats or buses.. It is spotlessly clean, very well managed and the staff are friendly and helpful. As we were staying for more than a couple of nights we did ask for and were found a larger bedroom in the annex than the one to which we were originally allocated. The bedroom and bathroom seemed to have been recently redfurbished as they were very modern in a utilitarian sort of way. The breakfasts are good with lots of choices.We ate at the hotel each evening and a nice touch was having the same table reserved for us each evening no matter what time we ate. The 4 course table d'hote menu was more than adequate and the quality of the food was excellent. It would have been nicer to have had a choice for the main course but as we enjoyed each meal perhaps that didnt matter so much. We also took one meal in the hotels italian restaurant also very good and rather filling. We did have a view of a minor mountain the Harder Kulm which was pleasant to wake up to. As town centre budget hotels go I would put it at the upper end. Peter and Louise

Room Tip: If you are staying for more than a couple of nights see if they have a slightly bigger room for the...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lexusman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 30 June 2014

We had booked through Swiss-Tours. When we had called for the quote the rate mentioned were lower and then in a three days time they told us the rates had increased. They gave us a room in the backside of the hotel. No view of mountain available. Breakfast was Ok. This hotel
mostly cater to group bookings for tour operators so are not much bothered for individual travellers.... they have a newly reburfished wing also .... so while booking ensure you get a room there. Suggesstion if you have come to Swizerland then staying in Interlaken(W) can be totally avoided. Firstly it is too crowded and most of attractions are nearer from Interlaken(Ost)
so why stay in Interlaken (W). If you want to shop or eat once in a while can come to Interlaken(W) both buses and train are only 10 min. distance besides Hotels in Interlaken(Ost) have better views and connectivity to other attraction like Harder Klum, Lake Brienz (boat starts frm Interlaken_Ost), Laturbrunnen for Trummelbach Falls or Jungfro.

Room Tip: Ask for the new reburfished wing if you want to stay in a centrally crowded place. Skip Interlaken...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Madhvi_Bhatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herrliberg, Switzerland
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 June 2014

We organized our company event there (with 54 people) and have not a single thing to complain about. The hotel is located a 3-minute walk from the train station in a quiet street, the bedrooms are generous and very clean, service (both at our reception and dinner) was excellent, facilities are very nice and have a convenient layout (balcony for smokers adjacent to dining room) and the food was brilliant. Not to mention the very kind contact person, Mr Briseid, who made everything possible.
The only regret we had was that the bar closed at 3 a.m., which, unfortunately, seems to be the law in Interlaken. Thank you very much, City Oberland, we had a great time!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Livia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Swiss Q Hotel Oberland

Property: City Swiss Q Hotel Oberland
Address: Hoeheweg 7, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #29 of 40 Hotels in Interlaken
Price Range (Based on Average Rates): ££
Hotel Class:3 star — City Swiss Q Hotel Oberland 3*
Number of rooms: 191
Official Description (provided by the hotel):
Welcome to the City Hotel Oberland! The Hotel is very centrally located in the heart of Interlaken, only a few minutes walking distance from the Interlaken West railway station and close to the best knwon sights. 191 rooms with a high level of comfort, different conference rooms, shops and boutiques, 3 restaurants and 2 bars cater for just about all wishes. ... more   less 
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Also Known As:
City Swiss q Interlaken
City Swiss q Resort Oberland

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