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“Interlaken Experience”
Review of Hotel Interlaken

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Hotel Interlaken
Ranked #4 of 39 Hotels in Interlaken
Certificate of Excellence
Reviewed 30 September 2013

An excellent choice of hotel for our first visit to Switzerland. Dinner exceeded our expectations on every level. Quite simply, it was superb and a credit to the hotel chef. (Although we could perhaps have done without being asked "was that good?" after every course at every sitting.) The buffet breakfast, was both plentiful and appetising and the breakfast room never felt crowded. Although there were a couple of minor housekeeping issues, these would not affect how we felt about the hotel generally. All levels of staff from laundry room to hotel owner would willingly engage in conversation and exchange pleasantries, always with a smile. We had upgraded to a Premium room and it was well worth the additional expense. Just couldn't take our eyes away from the panoramic view and spent a lot of time on the balcony!

Location of the hotel is perfect for those wishing to explore the area from Interlaken Ost station being 5-10 minutes walk away. The large Coop supermarket is also in the vicinity of the station and this is a bonus.

All in all an excellent experience and one which we would have absolutely no hesitation in repeating.

Room Tip: Ask for a room at the back of the hotel with a balcony. You will not be disappointed with the view!
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  • Stayed: August 2013, travelled as a couple
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3  Thank Liz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 September 2013

This is a great hotel: the exterior may not be lavish, but the interior is lovely. It was a joy to wake up in our large corner room to the glorious views from the windows. The service was always given with a smile: the dining room staff were particularly delightful. The food was wonderful and always presented with style. Do look at the back room connected to the main dining room which is particularly beautifully decorated and is, obviously, part of the original old hotel. (My only criticism is that the wifi did not seem to stretch to our corner room. I could only get it on the ground floor). Thank you to all the staff for making our stay such a great one.

  • Stayed: August 2013, travelled with friends
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Thank pianist52549055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2013

Excellent location. Elegant design with very beautiful view of a church. But if wifi is a must for you, I am afraid it is not your choice. I was not able to us any wifi during my whole 4-night stay. Although I had roaming, the data connectivity was very bad too. I could only receive my smartphone once I have left the hotel.

  • Stayed: August 2013, travelled with family
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Thank Chiccathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

Hotel is nicely built with view of Eiger mountain range can be seen from all rooms with Balconies.
I was told this hotel is century old but when we stepped in to the hotel, one can see it is with all the amenities that modern five star hotel equipped with. Children love the cave type sleeping arrangement and the breakfast is great too. Good selection of Swiss and French wines available to recharge batteries after trip to jungfraou or ski resorts.

Room Tip: Always request a room with balcony
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  • Stayed: August 2013, travelled with family
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1  Thank 67Leel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

The walk from Interlaken East train stationto Hotel Interlaken is an easy walk, even with small luggage. The desk staff, particularly Ronny, were fantastic. Ronny, thank you for making our stay at your hotel very special. While many people may believe that kindness, charm and courtesy are out-dated values, I can assure you that the time you took to explain the sights/excursions and train scheduling was so, so much appreciated by us. Your professionalism combined with your sense of humour added greatly to our hotel experience.

Our hotel room was a corner room over-looking mountains and the Japanese garden- lovely! Our room was smallish but modern and cosy. Breakfast was a well-organized buffet with a good selection of food. Excellent chef and great dinner menu, which we enjoyed one night.

We would not hesitate to stay at Hotel Interlaken in the future!

Maguscanook-a Canadian abroad

  • Stayed: August 2013, travelled as a couple
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3  Thank maguscanook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

We stayed at this hotel on a package deal from the UK. Room was good, food was excellent. Hard to beat the location right in the centre of town, a few minutes walk from the station.The staff were always friendly and helpful.

Our room was at the front with a nice balcony - excellent spot. Only downside was the weather was hot and with the French doors open, it was a bit noisy some nights.

If you are not bothered about the pool, gym, spa thing, a great place to stay.

  • Stayed: August 2013, travelled with family
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1  Thank theprincemoseley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

With parts of its structure dating back to the 1300s, the Hotel Interlaken has good-sized, recently refurbished rooms, with very comfortable beds. Like many Swiss hotels, there is no air-conditioning, although each room is equipped with a fan. The staff are very friendly and helpful.

There is a good spread for breakfast, and for the two coeliacs in our group gluten-free food at breakfast and dinner was well catered for. Our only complaint was that the service at dinner was very slow, over three hours on two of the eleven nights we stayed here.

The hotel's position is excellent, being located a few minutes walk from Interlaken Ost railway station, and a similar distance from the shopping area.

  • Stayed: August 2013, travelled with family
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2  Thank John6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Interlaken

Address: Hoeheweg 74, Interlaken 3800, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #4 of 39 Hotels in Interlaken
Price Range: £113 - £264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Interlaken 4*
Number of rooms: 61
Official Description (provided by the hotel):
Dating back to the 14th century, Hotel Interlaken offers a unique mix of old and new, and has been carefully renovated over the past few years. "Pure Swissness" combined with modern facilities makes this hotel a one-of-a-kind experience. Here the focus is on genuine hospitality, a family-friendly atmosphere and Swiss cosiness. The Beutler family and team are looking forward to welcoming you. ... more   less 
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