We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good centre for excursions”
Review of Hotel Interlaken

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Interlaken
Ranked #4 of 39 Hotels in Interlaken
Certificate of Excellence
Reviewed 24 February 2014

We stayed in this hotel for 3 nights as part of a package including travel and excursions, so I can't comment on value for money.

The hotel is on the main thoroughfare, not far from Interlaken Ost rail station.

Interlaken offers excellent rail connections and a splendid choice of activities and excursions. It would be my choice for a first visit to Switzerland, summer or winter.

Even tho' we had a room on the front of the hotel overlooking the road, the room was quiet. It was also warm, scrupulously clean and equipped with resources we needed: comfortable beds, sufficient storage space, tea-making facility, safe. Other reviewers have grumbled about noisy church bells - we never heard them at all.

As the dining room was being refurbished, we were obliged to eat our evening meals in restaurants, of which there is a varied choice within walking distance. However breakfast in the hotel was good, offering the usual continental cold buffet, with a few cooked items.

The staff who served breakfast were brisk and obliging; on the day we left, we had to catch an early train and the breakfast was served early to accommodate us.

I would certainly stay in this hotel if I were to visit Interlaken again.

Room Tip: If possible, ask for a room high up on the front (north) side of the hotel.
See more room tips
  • Stayed: February 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (622)
Traveller rating
Traveller type
Time of year
Language
  • More languages

290 - 296 of 622 reviews

Reviewed 24 February 2014 via mobile

My husband and I, together with 2 of our friends, went to visit Jungfrau this feb 21 to 22. We chose Hotel Interlaken because of its proximity to the train station and it's reasonable rates. We got a junior suite which was perfect for our needs. There was lots of room for our luggages and our bathroom was huge. Beds were comfortable and sheets were clean. Wifi was free and signal was strong at all times. Breakfast was good and came free with the room. Our view from our window was spectacular. I would stay here again.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Taguirre131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

We stayed here just the one night before a Jungfraujoch adventure. We found the hotel online and picked it both because of the reasonable price and that it's only a five minute walk down the street from the Interlaken Ost train station. That's where most long distance trains arrive and depart from AND as do the mountain trains to Grindelwald and beyond up to Jungfraujoch.

This is an older building and it's being carefully renovated. As part of that process the restaurant and bar were closed for remodelling while we were there, but that was OK, the main older part of Interlaken with it's wide variety of restaurants is only a 10 minute walk away, towards Interlaken West station. On check in we were given Interlaken visitors cards that gave discounts at places in town and free travel on the local buses. We walked to the old town but we could have used the cards and taken the bus. The hotel is on the main street that connects the two ends of town and so the two stations at either end.

They have a selection of rooms and as we only stayed one night we went for an economy double and it was fine. Not big, just room for two single beds side by side and a small desk. But there was a small closet and a place for an opened suitcase, so really it was all good for two people staying one or two nights. The room looked to have been newly refurbished and the bathroom looked all new. On a winters night the heating worked well. But such a small room could be warm in summer. But the windows opened and overlooked the small Japanese garden to the side of the hotel.

We went out for dinner as their restaurant was closed. But we had breakfast there as part of the package. We wanted to catch an 8am train up the mountain and so we were in the breakfast room ten minutes after it's 7am opening. They had a fair selection of hot and cold food on the buffet, but sadly the hot food was already wilting, with dried out cold scrambled eggs and rapidly cooling bacon. Hopefully that will all improve once the hotels F&B side is back up and working fully again.

Overall it was a good experience. Check in and out was easy and the reception staff were very pleasant and helpful. A nice place really.

Room Tip: For one night the Economy doubles are good value. But for longer stays I would suggest going up a ro...
See more room tips
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AMoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelInterlaken, Guest Relations Manager at Hotel Interlaken, responded to this reviewResponded 20 February 2014

Dear Guest

Thank you for taking the time to write a review on our hotel. We are very pleased to see that you enjoyed your stay in Interlaken.

Concerning the breakfast buffet I am really sorry to hear that the hot food wasn’t even warm. As you mention, we are currently refurbishing our kitchen however, this should not affect the quality of our breakfast. We shall of course go through the working procedures with our F&B department.

Best regards
Karin Snitgaard
Hotel Interlaken
k.snitgaard@hotelinterlaken.ch

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

Very good location in the center of Interlaken, good buffet breakfast, helpful and friendly staff. Close to the train station and the public spa and swimming pool. Good value for money in Switzerland. We definitely recommend it !

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ralucasb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2014

The hotel had an old-world charm but is very clean and modern amenities. It is in a great location, close enough to the train station and things to do (restaurants, shopping, etc.) but far enough away to be peaceful. There is a small Japanese garden adjacent to the hotel that is also very nice. The staff was very polite and friendly. Parking was not a problem as it was in other cities we visited on our trip. We had two rooms, one facing the street and one facing the church/mountains. Both had nice views and the church bells did not keep my husband or son awake as some reviewers indicated. This is the second time we’ve stayed at this hotel and we were not disappointed either time.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TwinMom1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

Situated near Interlaken OST (abt ten mins away, if you're dragging along your luggage), it's at a pretty central location. Walk out of the hotel, turn left and you're on your way to the central part of the town and Interlaken West. My husband and I arrived from Zurich after a long flight and a train ride and the hotel was a much-needed refresher. We took a mountain view business room (the views of the snow-capped mountains are great, and the extra space in the room was much welcomed). We had a little balcony in the room, but it was too cold to go out and sit. The room was adequately furnished - enough heating which could be turned up if you're chilly. They included a stand fan as well. Basic necessities such as electric kettle, tea/coffee making facilities, mini-bar/fridge were included in the price. The bathroom amenities were pretty good - not one of those squeezy showers and cramped spaces but a large en-suite. The staff were accommodating and entertained our requests such as that of extra pillows. The buffet breakfast provided was generous, with a wide variety, allowing us to have a good filling meal and skipping lunch. The hotel is quaint in an old-school way and is very homely. We felt it was worth the price we paid. Even if we do not go back to Interlaken, we would recommend the hotel for its service, location and attention to detail.

Room Tip: Choose the mountain facing ones, but be aware that the rooms face the churches and the pealing of th...
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JaImran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

Stayed at the hotel for 4 nights in May 2013. The hotel is located within walking distance from Interlaken Ost Railway Station. The staff was very polite and friendly. The traditional decor is quite pleasant and adds to the aura.

The hotel upgraded us to the corner room at no extra cost. The room were decent in size but the balcony view from the balcony/window was amazing. All in all staying at the hotel was a good decision.

Room Tip: Corner rooms on the left backside gives you a view of the mountains from one window and a cute water...
See more room tips
  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gaurav G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Interlaken hotels
0.8 mi away
Hotel Beausite
Hotel Beausite
#1 of 7 in Unterseen
714 reviews
0 mi away
Hotel Royal St. Georges Interlaken - MGallery Collection
0.7 mi away
Hotel Roessli
Hotel Roessli
#2 of 7 in Unterseen
2,247 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Stella Hotel Interlaken
Stella Hotel Interlaken
#11 of 39 in Interlaken
394 reviews
0.6 mi away
Hotel Krebs
Hotel Krebs
#7 of 39 in Interlaken
387 reviews
0.4 mi away
Metropole Hotel Interlaken
Metropole Hotel Interlaken
#10 of 39 in Interlaken
545 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Interlaken? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Interlaken

Address: Hoeheweg 74, Interlaken 3800, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #4 of 39 Hotels in Interlaken
Price Range: £119 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Interlaken 4*
Number of rooms: 61
Official Description (provided by the hotel):
Dating back to the 14th century, Hotel Interlaken offers a unique mix of old and new, and has been carefully renovated over the past few years. "Pure Swissness" combined with modern facilities makes this hotel a one-of-a-kind experience. Here the focus is on genuine hospitality, a family-friendly atmosphere and Swiss cosiness. The Beutler family and team are looking forward to welcoming you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ctrip TA, Agoda, LateRooms, Hotels.com, TripOnline SA, Booking.com, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L., HotelQuickly, Cancelon and getaroom.com so you can book your Hotel Interlaken reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing