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“Church bells ringing every 15 minutes ALL night long- no sleep at all”
2 of 5 bubbles Review of Hotel Interlaken

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Hotel Interlaken
Ranked #4 of 40 Hotels in Interlaken
Certificate of Excellence
St. Albert, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Church bells ringing every 15 minutes ALL night long- no sleep at all”
2 of 5 bubbles Reviewed 14 July 2014 via mobile

It is now 3:56 am! I am not able to get any sleep due to the church bell next to the hotel ringing every 15 minute: 15 minute past the hour: 1 bang, 30 minutes past the hour 2 bangs, 45 minutes past the hour 3 bangs, then the number of bangs on the hour. This means 11 bangs at 11 pm, 12 bangs at midnight, 1 bang at 1 am etc... It was very warm if I close the window, and very noisy if I open them. There is no air conditioning (which would be ok if it were not for the bells) I should have read some of the "poorer" reviews which mentioned this fact. Although this is not the fault of the hotel, travelers must be aware of this and not choose this hotel if you are a light sleeper. Imagine your alarm clock ringing every 15 minutes throughout the night!! I have booked this hotel for more than 1 night and must get some ear plugs for the rest of the stay.

As for the room, it is quite small but deco is quite nice. The pillow is very soft and not comfortable at all. As I said, if you are not a light sleeper and can stand the banging of the church bells every 15 minutes, then you can open the balcony doors and the room won't be hot, however, if you need to open the balcony doors to sleep, the room will be very stuffy (right now outside is probably around 12-13 degrees Celsius)

The hotel has a nice restaurant, and the staff seems to be helpful.

The church bells are very loud. I have been to many places and small towns where there are church bells ringing throughout the day, but never one which rang every 15 minutes throughout the night.

Therefore, if you are not a light sleeper and don't mind church bell every 15 minutes, this would be the hotel for you.

Stayed July 2014, travelled with family
Helpful?
2 Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelInterlaken, Leiter Gästebetreuung at Hotel Interlaken, responded to this review, 27 July 2014
Dear Guest
Thank you for writing a review on our hotel.
Much to our regret you were kept awake all night by the church bells. As you say, it is something which is out of our hands, but still it means that your stay was affected by it and you did not get the expected rest. We are truly sorry about this and hope your journey took you on to new and inspiring places where you found more peace and tranquility.
Best regards
Karin Snitgaard
k.snitgaard@hotelinterlaken.ch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
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English first
Istanbul
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

Beautiful hotel, clean and modern, wc clean, free WiFi, free parking, in Hart of Interlaken, breakfast was good, Small room, i recommended for every one. Good value, no air-condition in room, i like it

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
1 Thank Nasser A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 11 July 2014

This hotel is very nice, our room was huge and very well appointed, the beds are comfortable and the bathroom is very nice. The hotel is very expensive, but I think that's Interlaken and you get what you pay for. My only issue is that while they say they have limited free parking on their website, it seems that employees park in the spots they have and guests are told park in a lot behind the hotel which is free from 7pm to 7am, after which you have to buy a ticket in the machine which is 1CF per hour (a little more than $1) but the max is 5 hours, so you can't even leave your car there for the day. When we asked about the parking they said that they don't have any for guests, that is misleading on their website which is why I rate it as average.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank neelio45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelInterlaken, Leiter Gästebetreuung at Hotel Interlaken, responded to this review, 14 July 2014
Dear Guest

Thank you for your kind review. We are glad to see that you, all in all, enjoyed our hotel as well as your stay in Interlaken.
As to the parking situation it is correct, as stated on our website, that we have a limited number of free parking spaces, however, we do by far not have spaces available for all our guests. Under no circumstances employees are allowed to park on any of those spaces. Behind the hotel you will find public parking where you can park for 24 hrs for 10 CHF. We are really sorry if this information was not communicated clearly to you.

Best regards
Karin Snitgaard
k.snitgaard@hotelinterlaken.ch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

I stayed in this hotel on my Honeymoon and was worth every penny i spent.
Located halfway between the hotel and the casino.
The rooms were very clean, staff was courteous, buffet breakfast was good, fresh, delicious. Since I am a vegetarian the choice of fruits, juices and breads were adequate there was also huge varieties of jams in the breakfast. Fresh omelette was available on request.

The room though small (You will find small rooms in 4 Star properties all over Europe) was neat and tidy.
My room was just above the fish pond outside the hotel and the balcony was spacious for two to sit and sip coffee.

Best hotel in my entire trip.

Room Tip: Ask for rooms with a view of the Church and the fish pond.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manishmittal9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, New South Wales, Australia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

We stayed here at short notice so we paid a fair bit for the room. We were very happy with the size of the room and its amenities and location, breakfast was very good and we would not hesitate to stay here again if we got a good price. We easily walked here from the Interlaken Ost train station, the only thing the room we had was lacking was a mountain view.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharelle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

We booked Hotel Interlaken through Crystal Ski (Thomson). Really better than expectations, especially the 4 course dinners at the hotel -- this was not a standard buffet dinner, so everything was cooked to order. The staff were very friendly and helpful. Location was excellent, 5-10 min. from Interlaken Ost station. Breakfast was fine (Hot included scrambled egg, bacon, rosti, etc. Also available were cheeses, ham, fruit, etc.).
Our room was not overly large, however, was kept spotlessly clean and had been furbished recently. We had a balcony overlooking Harder Klum.
Would thoroughly recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DandD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

This is one of the best hotels we stayed at during our trip around Switzerland. The reception staff are amazing and very friendly. Mario, one of the guys at the reception, was really nice and helped us with our requests and even recommended a fantastic Italian restaurant to us. The breakfast in the morning is delicious and the freshly made croissants are a treat! The location is also very nice. We had a room with a balcony at the back. The view of the church made it very difficult for me to move from the balcony - its THE best place to read a book or relax.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmberJalan84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Interlaken

Property: Hotel Interlaken
Address: Hoeheweg 74, Interlaken 3800, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #4 of 40 Hotels in Interlaken
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Interlaken 4*
Number of rooms: 61
Official Description (provided by the hotel):
Dating back to the 14th century, Hotel Interlaken offers a unique mix of old and new, and has been carefully renovated over the past few years. "Pure Swissness" combined with modern facilities makes this hotel a one-of-a-kind experience. Here the focus is on genuine hospitality, a family-friendly atmosphere and Swiss cosiness. The Beutler family and team are looking forward to welcoming you. ... more   less 
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