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“Beyond Expectations!!!” 5 of 5 bubbles
Review of Hotel Loetschberg

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Hotel Loetschberg
Ranked #12 of 46 Interlaken B&B and Inns
Certificate of Excellence
Parker, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beyond Expectations!!!”
5 of 5 bubbles Reviewed 14 July 2013

We stayed here in July 2013 for three nights. We used Interlaken as our homebase as we traveled around to the other little towns each day. Susi and her staff are very accommodating, friendly, and tell some great stories (loved the one about the Ibix chasing you down the mountain in flip-flops!). The rooms are great, the breakfast is hearty, and the location is perfect (near the West train station and away from the noisy touristy side of town 5 minutes away on foot). They also gave us traveler cards which allowed us to jump on and off the bus. This was handy when we arrived at the East Station from the mountain towns and caught the bus back to the West side of town. Groceries and food are also a few blocks away. We will be back!!!

Room Tip: Perfect for couples and families. No pool but we didn't go all the way to Switzerland to play i...
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

Traveller rating
    70
    63
    26
    12
    12
See reviews for
48
77
7
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Beerwah, Australia
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 12 July 2013

We stayed 3 nights in what was described as " a small double room in the annexe ( no elevator) without TV".
There was only one flight of stairs so that was no trouble and we walked into a clean, bright, welcoming room. Small yes but room to put our luggage and because there were doors opening out to a small " sunroom" with views of the Swiss Alps and a lounge, table and chairs the room seemed quite spacious. There was a TV and there was also free WiFi. There was a washing machine and a drier available for free -- 1,50 euro if you need washing powder blocks.
There was a shared area where we could make a cup of tea or coffee --- everything provided -- use the microwave and relax.
Breakfast was great and every member of the staff was friendly, helpful and extremely welcoming.
On our last day we needed to catch a train very soon after the breakfast stating time so we were given vouchers to get a free breakfast at another place that opened earlier.
The hotel was only a short walk from the Interlaken West railway station and was very conveniently situated.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 July 2013

We used Interlaken and Hotel Lotschberg as a jumping off point into the Alps. The family room was perfect for our family of 4. The breakfast was excellent. Best of all for us was how accommodating the staff was. We arrived on a very late train into Interlaken and walked the short walk to the hotel, arriving after midnight. The staff had a key waiting for us and the room was ready to crash into, allowing 4 weary travelers to get straight to bed. We "checked in" the next morning after breakfast.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 25 June 2013

we stayed here for two nights in June, 2013. Our room was on the top floor and we visited during a reasonable heat wave. Our room was a nice size, but was very very hot due to the unanticipated heat wave, and like most hotels in Europe/Switzerland, there was no AC. We asked the front desk and they had a single floor fan that we let another couple use, since their room was even hotter than ours. The bathroom was a decent size compared to most European hotels and the water was nice and hot and there was a blow dryer in the bathroom. Breakfast was a decent and average spread of juice, meat, bread, etc. There is free wifi and a communal room that has a microwave and tea along with books and maps that people can share, similar to a hostel. The front desk is not always attended and a phone with instructions is provided to get in touch with a staff member. This is a bit strange if you need some assistance 24/7. One issue our friends ran in to happened later on our first night while getting in to bed. They pulled back their comforter to find 8-10 bugs (NOT bed bugs) in their sheets. They called the emergency staff number and a staff person was very responsive and moved them to another room about 10 minutes later and they were able to have that room for our second night in the hotel. Later we ate outside in the restaurant downstairs and noticed the same bugs crawling on our table. Our hypothesis is that the bed linens are washed and line dryed at the hotel and that the bugs were a result of the linens being hung out to dry. I want to reiterate how swiftly and professionally the staff responded and handled the issue for our friends. Overall, this is a place with a few kinks to work out, but definite potential and a good value.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Brittany P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 7 June 2013

Had no problem with the Room. It was No.18. Fast paced Elevator. Excellent staff. Eali, Ana Lisa & Monika. Susanne Hutmacher, who owns the place is absolutely lucky to get these three working for her & a boon in disguise for the guests. Room 18 has the best view among all the other rooms. But, the TV is placed awkwardly & viewing the French Open was a bit problematic. Rest is more or less the way fellow travelers have reviewed. Clean, simple breakfast. Minutes from Interlaken West & Migros, Denners within a hundred yards.

Have been visiting Interlaken for several years now as it is one of my favorite destinations. Have stayed earlier in Hotel Bernerhoff, Oberland, Carlton Europe (Interlaken Ost), Alphorn. But, this one is really good. Will return here again.

Room Tip: Room 18 is the best.
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  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bushankd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valencia, Spain
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 6 June 2013

We booked our stay through Booking.com. It was stated that there was no cancellation fee. After completing the booking, we realized that we had been assigned a tiny room outside of the main hotel building. We read some really bad reviews about this room, so we decided to cancel two days after having booked. We have been charged 25 EUR as the cancellation fee, even when our arrival was on July 23rd, more than one month from today.
We have now read at least two people more who suffered the same situation, so it is not a coincidence, the hotel owners appear to have this carefully planned.

Stayed June 2013, travelled with family
Helpful?
Thank Carlos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 19 May 2013

I gave this 5 stars instead of 4 based entirely on how great the staff have been and it more than makes up for the basic room that we had. Even though it was basic you still have everything at your fingertips so it never felt inadequate in any way. The staff were exceptionally helpful and friendly and were always trying to help in any way they could. The two brunette girls and the short haired gentleman were absolutely fabulous and nothing was ever too much trouble, every morning at breakfast they would ask your plans and let you know what is going on in town and surrounds and considerering the weather where the best places to visit were. We never had a boring day thats for sure! The older blond haired lady was never so helpful and had a little chip on her shoulder.

The room was basic it was in the attic and lacked a fridge and aircon (but had radiator). There are 2 big windows that open out to a spectacular view so no aircon was never a problem. As for the fridge, they have a little lounge room downstairs with a microwave and fridge so again never a problem. They also have a free washing machine and drier which is VERY helpful!

The breakfast was simple but all that you need and as mentioned above always came with a smile. It was cereal, toast, croissants, yogurt, meats and DELICIOUS Swiss cheeses. It was all fresh. The staff mentioned due to government regulations they are prevented from serving anything more elaborate.

The location is fantastic, less than 5 mins to the train station and just a touch more to the main streets. Was VERY handy too!

The elevator is an attraction in itself!!! Yes the elevator - you will see when you stay here - don't want to spoil the surprise!

All in all we had a great time here and are very thankful to the excellent staff that were so welcoming and accommodating.

Will definitely stay again.

Room Tip: Because of the elevator get a room away from it. The 3rd floor is the highest the elevator goes so y...
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  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Frigid-Frozen-Aussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Loetschberg

Property: Hotel Loetschberg
Address: General Guisanstrasse 31, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #12 of 46 B&Bs / Inns in Interlaken
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Loetschberg 3*
Number of rooms: 21
Official Description (provided by the hotel):
The small Hotel Lotschberg enjoys a central but very quiet location, only a 3-minute walk from the Interlaken West Train Station. The hotel was built in 1906 in the art nouveau style and is still run the the owner family. The hotel rooms have been renovated in 2011, since summer 2014 we offer an outdoor seating area. All hotel rooms have private bathroom with shower/WC or bath/WC and a hairdryer. All rooms with TV, Safety box and table Fan, in the hotel rooms breakfast is included in the room rate. The apartments and the economic double rooms are located in the Guesthouse next to the hotel main building. The apartments feature a new, fully equipped kitchenette and a bathroom including a hairdryer. Towels and linen are provided and towels are changed after every third night. In the economic double rooms, daily cleaning and breakfast are included in the price. Hotel Lotschberg offers free WiFi in all rooms, tea and coffee station in the hotel, free use of washing, drying and ironing facilities, free use of bicycles, and free use of the microwave and the fridge. Sunny terrasse with pergola, outdoor sitting area. Every room has an en-suite bathroom and a cable TV, all have a Hairdryer and Safety box. Alarm clocks can be ordered at the front desk, different types of pillows and duvets are available on request at the reception. All rooms are very quiet and have a view to the surrounding mountains.Kids can play on the school yard and football field across the road. Children's playgrounds are close by. ... more   less 
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Also Known As:
Hotel Lotschberg & Susi`s Bed And Breakfast
Hotel Lotschberg & Susi`s Interlaken

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