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“Excellent Location, Friendly and helpful Staff !!!”

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Hotel Crystal Interlaken
Ranked #32 of 39 Hotels in Interlaken
Reviewed 21 September 2013

2 minutes walk to the Interlaken west train station and bus station.. 5 minutes to the main street city center for shopping..
Excellent Location.

Very friendly staff and they are very helpful with everything.. From hot water to a spoon and tourist information to train/bus time tables they will do their best to help you !

Quite good breakfast included in the room rate. [only breakfast is available though] Food is expensive if your going to have it outside.

Big and spacious rooms with clean toilets ! but only a small elevator ! no room for huge luggage.

For the price you pay this place is wonderful.

Room Tip: 4th floor has rooftop garden terrace with nice views of the surrounding snow capped mountains !
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  • Stayed: September 2013, travelled as a couple
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3  Thank kishAnSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 - 73 of 141 reviews

Reviewed 5 July 2013

Good location, close to the Interlaken West train station and the bus stations. The high street and city centre are all walking distance about 10 mins. The high point of the hotel is the staff and service- very helpful and friendly and service with a smile. The superior room we had was roomy, neat and clean and toilet clean and spacious. The lift though is a bit small and it becomes awkward with luggage to fit in. The overall housekeeping was good and breakfast wholesome.
The high points of the property are the location and friendly staff. The eating joints and supermarket are also 5 mins walk. Will definitely stay there again- recommended !

Room Tip: Take the superior room as the normal ones are small.
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  • Stayed: June 2013, travelled as a couple
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5  Thank SandeepNarain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crystal3800, Geschäftsführer at Hotel Crystal Interlaken, responded to this reviewResponded 7 July 2013

Dear Sandeep Narain

Thanks' a lot for your kind rating on tripadvisor. We hope that you had a good journey back and looking forward to welcome you again in the beautiful Jungfrau Region.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2013

We recently spent 3 nights at the Hotel Crystal in Interlaken, Switzerland. Nice double room. Clean & neat. Staff was friendly and accommodating. Good neighborhood. Close to west train station & buses. Would definitely stay there again.

  • Stayed: June 2013, travelled with friends
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2  Thank Caroline1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2013 via mobile

Multi-tasked staff do many things.Check in ,serve dinner etc.Hotel is small with 5mins walk to interlaken center.There is small lift and stairs.sometimes,it is not conveniences to move luggages as area is quite limited.

  • Stayed: April 2013
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2  Thank Angiebkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2012

A basic hotel with small bathroom and not so clean (horrible towels). For us it was a little bit far from the restaurants, shops etc... mostly because it was winter and the weather was really cold. We were going to Jungfrau Mountain and all the transport was by the Interlaken Ost Train Station, that is not near the hotel. Staff were not helpful. A basic, ordinary breakfast. Internet free just in the reception.

  • Stayed: February 2012, travelled with family
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3  Thank DanyCorrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2011

Ten minutes walk to Interlaken West Train Station. Clean good-sized rooms (#101) come with ample cold breakfast buffet. Free transport pass. Lots of house rules. Tour Bus stop and located on main road, but reasonably quiet. Staff is helpful but firm.

  • Stayed: September 2011, travelled as a couple
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Thank kanda84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2011

We only stayed here one night on a trip through Switzerland. Compared with other hotels in Italy, Germany and Luxenbourg it was expensive but it was clean. The room was very plain but for the one night this did not bother us. Position is close to the main road through Interlaken. Breakfast was ordinary but acceptable.

  • Stayed: September 2011, travelled with family
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Thank oliverBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Crystal Interlaken

Address: Rugenparkstrasse 13, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Free Parking Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #32 of 39 Hotels in Interlaken
Price Range: £77 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Crystal Interlaken 3*
Number of rooms: 53
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