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“Decent stay”

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Hotel Crystal Interlaken
Ranked #32 of 39 Hotels in Interlaken
Reviewed 27 June 2014

Hi Everyone 1st of all this Hotel is Located in WEST of INTERLAKEN and not OST and its max 7 mins walk from station. Crystal guyz please update the address as I stopped at OST and had to take TAXI to reach hotel. Staff was very good except 1 old person who was bit rude to help. Rooms are decent and bathrooms are good. Location of this hotel is best and you will find MIGROS - grocery shop at 2 mins walk. Nice experience.

  • Stayed: June 2014, travelled as a couple
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2  Thank kunalsolanki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 - 68 of 141 reviews

Reviewed 22 October 2013

We stayed at the Hotel Crystal from 9/24 - 9/26/13. The hotel looks a little dated but they did upgrade our room to the top floor with a balcony. Our room was very clean, large and the bed comfortable. The hotel is located a little out of the center of town but is still very walkable. Included breakfast was adequate with something for everyone. Staff was very friendly. Wifi is available only for a $10 per day charge.

  • Stayed: September 2013, travelled as a couple
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2  Thank Golflady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

a couple minutes walk from west station
the hotel is a bit crowded and noisy (specially in early morning) as they serve some groups from Asia.
i love the room which is clean and spacious, staff is very friendly and helpful

  • Stayed: September 2013, travelled as a couple
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2  Thank JackSkellingtonG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

First of all, the hotel staff needs to be appreciated for their service. Folks in the reception, breakfast area are really helpful. Especially the lady (forgot her name) who takes care of Break fast tables. She is just awesome. Folks at the reception will help you with all kind of information you are looking for. I really liked this hotel for their service.

Rooms are good. Big when compared with what we stayed in Paris/Brussels. Hotel location is too good. 5 mins walk to Interlaken West station/Restaurants/Shops, 3 mins walk to Migros store. You get a parking too.

Overall, Highly Recommended.

  • Stayed: October 2013, travelled with family
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2  Thank bsundar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

The room was very big. We can use a computer and internet for free in the reception. Peolple in the reception was very friendly and helped us to choose what to do during days we were there. There is parking lot for car. I would return there.

  • Stayed: May 2013, travelled as a couple
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1  Thank Paola G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

2 minutes walk to the Interlaken west train station and bus station.. 5 minutes to the main street city center for shopping..
Excellent Location.

Very friendly staff and they are very helpful with everything.. From hot water to a spoon and tourist information to train/bus time tables they will do their best to help you !

Quite good breakfast included in the room rate. [only breakfast is available though] Food is expensive if your going to have it outside.

Big and spacious rooms with clean toilets ! but only a small elevator ! no room for huge luggage.

For the price you pay this place is wonderful.

Room Tip: 4th floor has rooftop garden terrace with nice views of the surrounding snow capped mountains !
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  • Stayed: September 2013, travelled as a couple
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3  Thank kishAnSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

Good location, close to the Interlaken West train station and the bus stations. The high street and city centre are all walking distance about 10 mins. The high point of the hotel is the staff and service- very helpful and friendly and service with a smile. The superior room we had was roomy, neat and clean and toilet clean and spacious. The lift though is a bit small and it becomes awkward with luggage to fit in. The overall housekeeping was good and breakfast wholesome.
The high points of the property are the location and friendly staff. The eating joints and supermarket are also 5 mins walk. Will definitely stay there again- recommended !

Room Tip: Take the superior room as the normal ones are small.
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  • Stayed: June 2013, travelled as a couple
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5  Thank SandeepNarain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crystal3800, Geschäftsführer at Hotel Crystal Interlaken, responded to this reviewResponded 7 July 2013

Dear Sandeep Narain

Thanks' a lot for your kind rating on tripadvisor. We hope that you had a good journey back and looking forward to welcome you again in the beautiful Jungfrau Region.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Crystal Interlaken

Address: Rugenparkstrasse 13, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Free Parking Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #32 of 39 Hotels in Interlaken
Price Range: £77 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Crystal Interlaken 3*
Number of rooms: 53
Reservation Options:
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