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Metropole Hotel Interlaken
Ranked #7 of 40 Hotels in Interlaken
Certificate of Excellence
1 review
“Nice Stay”
4 of 5 bubbles Reviewed 21 May 2014 via mobile

Good view from hotel and with good break fast.
Good place to stay in interlaken.
Just one thing in my room wifi was not free which was charged although it was very less 7 euro for entire 3 day stay.
I will choose it again for my next visit to interlaken.

Stayed May 2014, travelled as a couple
Helpful?
Thank Tarun T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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462 reviews from our community

Traveller rating
    150
    196
    78
    25
    13
See reviews for
112
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lucerne, Switzerland
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 13 April 2014 via mobile

It's a good place in the center of Interlaken. The rooms are perfect for a few days and most have a marvellous view towards the mountains. Staff at the reception was very friendly and helpful - the rooms are clean and contain all you really need. However, it wouldn't harm if the house got some refreshing all the more the building is one of those ugly concrete "highrisers" of the 1970ies. While in general staff was very friendly we got the impression from the waiters during breakfast, that guests are basically a nuissance and that we should be greatful to be served by them. Management should make them aware who is finally paying their salaries...

Stayed March 2014, travelled as a couple
Helpful?
2 Thank ottoemil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
metropoleinterlaken, Manager at Metropole Hotel Interlaken, responded to this review, 14 April 2014
Dear Ottoemil

Thank you very much for staying at the Hotel Metropole and your Feedback on Tripadvisor.

Of course reading about our reception and our rooms were motivating. But also your feedback about the waiters for breakfast is helpful too. Our goal is to be more helpful and friendlier than the others. We will put all our effert to change that circumstance!

Furthermore you are absolutelly right. We might aren't the most beautiful hotel from the outside. But as you recognised, you have the most spectacular view over the Bernese Oberland!

I hope to welcoming you with us for your next stay in Interlaken!

Kind regards,

Marco von Euw
Direktor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guernsey, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

This hotel is really well located between both train stations, opposite the common and has the most fantastic views from the balcony. There are many restaurants and shops very close. The restaurant on the 18th floor is worth a visit, great views and great food with some smaller portions.

We had a 14th floor room which was huge with sofa and table area and large bathroom, it was clean and had a safe and fridge in the room.

We did not use the spa or pool (the pool was closed) but to be honest there was more than enough to do without it.

The only negative I would give is that the kettle needed to be got from reception for a deposit which left us with no complimentary tea or coffee or cups (but we did borrow these from the breakfast room).

The staff were great too and I would recommend this hotel and stay there again.

Room Tip: Pick a room on the high floor, much better views
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 22 February 2014

The hotel is in the middle of Interlaken, You can come to this hotel from Interlaken Ost station or Interlaken West station.The hotel is in front of the park so you can see the mountain from room balcony. The room was clean and furniture was good. There is COOP Pronto opposit the hotel.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chanisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorakhpur, India
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 22 February 2014

We visited Interlaken in October 2013. We stayed in this Hotel. It was a decent and clean hotel with basic amenities. However, good for its price.

Its biggest Advantage is its Location. It is situated right in the Town Center with one of the most amazing view of the Hills.

Room Tip: Ask for a Room with Mountain View
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sahjanwa_VM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 10 February 2014

We were on a tour holiday with with a group of 32 people. I have to say that although simple, the food was good in the evenings and the breakfast was also fairly good. We tried, too late, to upgrade our room, so the one we were given left much to be desired. The wardrobe was only about 18" wide and for two people on a Winter holiday, it was ridiculously small. The other half consisted on shelves from top to bottom. The doors were sliding and the one covering the shelves would NOT stay open, which was extremely annoying. We had three noisy nights when other guests were inconsiderate and at first I thought people were moving furniture. I later realised that the banging was the wardrobe doors being pushed open and closed. There was not one drawer in the room. There were two small, shabby cushions in the room and a stool by the dressing table which was covered in almost threadbare material. The bathroom was basic. The bed was OK for us and the pillows were beautifully soft. Staff were helpful, but all in all we found the hotel dated and in need of complete refurbishment. By the way, the swimming pool was closed for alterations. I agree with a previous review that the hotel didn't quite warrant its 4* rating.

Room Tip: Ask for an upgraded room!
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janatYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 February 2014

We had been there for vacation , we stayed there for four days and had lots of fun and the hotel was on very good location . The hotel service was very good and room was spacious .The station is very close to hotel, Indian restaurants were at a walking distance. The view from our window was very nice. It was a memorable trip to interlaken. I wish to stay there another week.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Narendra53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metropole Hotel Interlaken

Property: Metropole Hotel Interlaken
Address: Hoeheweg 37, Interlaken 3800, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#5 Luxury Hotel in Interlaken
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Metropole Hotel Interlaken 4*
Number of rooms: 96
Official Description (provided by the hotel):
The Hotel Metropole is located in the Bernese Oberland, surrounded by beautiful mountain landscape. It is towering majestically above the rooftops of Interlaken. ... more   less 
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Also Known As:
Interlaken Metropole Hotel

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