Interlaken is an extremely touristy and ridiculously expensive place. This hotel was a nice respite from all of that. We had excellent service from the staff, who helped us with transportation and dealing with an issue with a local vendor. The room was fine, kind of decorated like a 12-year-old girl's bedroom, but with a balcony and a view of the mountains. With the doors open, we could lie in bed with the sun shining on us. The shared bathroom was clean. Breakfast was good, typical continental buffet. You get a free bus pass, which was an unexpected surprise. Free wifi. It's located halfway between the two train stations and a ways south (actually in Matten; don't type Interlaken into Google or you'll end up way out of town), near the youth hostels. Overall, we didn't love Interlaken, but we were very happy with the hotel.
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