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“Cosy but watch your food!”
Review of Heidi's Hostel

Heidi's Hostel
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Heidi's Hostel
Ranked #43 of 46 Interlaken B&B and Inns
singapore
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Cosy but watch your food!”
Reviewed 15 June 2012

convenient location as it is minutes from the interlaken west train station. pretty cosy hostel but you have to watch where you put your food to prevent little mice from munching on them. we were able to admire some beautiful views of the mountains from the balcony and even from the bed.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reenieBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Navi Mumbai, India
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2012

we travelled for about a month all over europe and it was the only place where we felt cheated and had to leave immediately and moved to hotel krebbs. it did not have basic amenities of a dishwasher, washing machine and wi-fi besides. we did not get what we were promised and apartment was very poorly decorated and very old odd furniture. even the towels and linen were horrible. the owners also were not at all cooperative and took the entire money before we could see the apartment. would never recommend this palce to anyone...it was the worst part of our holiday.

Room Tip: hotel krebbs was fine....would stay in grindelwald not interlaken
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  • Stayed May 2012, travelled with family
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Helpful?
2 Thank amishahim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Interlaken hotels

Malaysia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2011

There were dog fleas in the entire room! on the bed, cushion, wall, floor, chair, cabinets and even the toilet!!!!
we only found this out in the during midnight realizing something was crawling on the blanket! Completely ruined my holiday and my trip to Jungfrau when we stayed up entire night at the train station since we cant stand being in the room...
it's the worst place i've ever stayed in and it's not cheap!!!!

Room Tip: Horrible, disgusting, will never go back!
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  • Stayed September 2011, travelled as a couple
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Helpful?
2 Thank OchaGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 October 2011

Booked weeks in advanced ad confirmed with a credit card. When we arrived, (2 female travellers) we were told there was no room but we were being moved elsewhere. They charged us full price...moved us to a horrible hostel o the outskirts of town meaning when we went out we had to get a taxi! We only saw the foyer of this hostel but it stank of something really unpleasant, and the elderly lady dealing with us was unable to speak English or use the card machine! Avoid this place if you can!

  • Stayed August 2011, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Partyfairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramstein-Miesenbach, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2011

the place had a distinct "wet dog" smell that was overwhelming...the bathroom was made out of a small closet....there was hardly any room to walk because the room was too small for all the beds in it...the sheets had dog hair on one of the beds.....Heidi was a very sweet old lady though...but not sweet enough to make us ever go back to that dump...

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
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Helpful?
1 Thank zoltan333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 February 2011

We couldn't find another hostel nearby the ski area so we had to sleep one night in Heidi's Hostel in Interlaken/SUI. We didn't expect very much for 20.- per person. However, we were surprised how terrible it was. The shower looked like a pissoir in a wardrobe, on the toilet there wasn't toilet paper or a washbasin. Oh, and there were some mouse running in the brickwork. It smelled like in a house which has no windows and hasn't been aerated for years. The beds were put together with tape and it was just disgusting to sleep with these bacteria in them.
The women were super-friendly because they like Swiss people very much. But the rest was just.... worse!

  • Stayed February 2011, travelled with friends
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Helpful?
1 Thank schniderli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2011

My wife and i visited this hostel during Nov 2010. We had got our booking online and were quite thrilled for our stay. When we reached late night, we were comfortable greeted and escorted to our room. Being tired, it hardly took us time to settle down and dooze off. Only in the morning, when we got up, we realised, during our breakfast at the guest kitchen, that the entire hostel was uncleaned and stinky. The family run hostel had many dogs, which made the enitre place smell aweful. We approached the lady owner and demanded immediate refund as the premises werent upto our expectations.

The lady owner, releasing that this shall not only take business out of her hands but would also affect her hostel reputation immediately offered us an 4-star apartment nearby at a slightly higher price. We were by that time completely out of our senses and wanted to leave the hostel immediately. But that lady, gracefully offered her mercedes to drop to her nearby apartment, helping us sooth a little. Her son accompanied us to the apartment and the next 4 days went pretty fine as the apartment had all amenities in place.

In the end, only because she kept our comfort over her profits, did we came back with good experience. In my personal opinion, lady owner's self owned apartments are not only cheap but also very well taken care off.

Thanks
Ashish Narula, Delhi, India

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ashish-Narula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heidi's Hostel

Property: Heidi's Hostel
Address: Bernastrasse 37, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Hotel Style:
Ranked #43 of 46 B&Bs / Inns in Interlaken
Price Range (Based on Average Rates): £
Number of rooms: 14
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Also Known As:
Heidi`s Hotel Interlaken

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