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Das Hotel Sherlock Holmes
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Reviews (105)
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Reviewed 13 August 2011

This nice hotel is situated in an ideal part of Meiringen with many of the rooms facing a mountainous view. The rooms were clean, comfortable and beautifully furnished but not particularly large.
Everthing in the hotel comes with a heavy price tag; the internet, water during dinner (CHF8.50) and even a slice of butter.
The quality of the food is average. Portions are more suitable for 5-8 year-olds rather than grown adults.
The nightmare starts with the soup (never fresh), more or less a half-empty cappuccino-sized bowl, definitely not more than 10 tablespoons in all.
The main course is incredibly small, often filling just 1/3 of the plate or less. When the soup was provided, there were no salads at meal times. On other occasions when there were salads, the empty bowls were not refilled when emptied. Bread at the table was always consumed because there was not much more to eat.
Customers who complained were told that there was no more food. Some searched for another restaurant after dinner.
Don't eat there unless you're on a diet.

Reception closes at 9.00pm and no calls can be received after this time.

This hotel has great potential if managed properly but with the alarming appreciation of the Swiss Franc, inflated prices and this type of service we were glad to be back home when it was over.

Room Tip: Insist on a room facing the mountains
  • Stayed: August 2011, travelled with family
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Thank cfar005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2011

Room awful - smelling of diesel, food inedible and staff totally unmotivated.

We walked for 6 hours from Grindelwald to Meringen and found the Sherlock Holmes Hotel. We checked in and were shown a room very low in the hotel which was reached by going down steps behind reception. The whole corridor and area smelt of diesel, the room was very basic with a very small bathroom containing a shower (no bath), there was no mini bar or tea making facilities. The standard was very poor compared to the Sunstar Hotels. All we wanted to do was relax with a hot drink and take a bath after our long walk!

We then went down to dinner. We waited for a long time to be served and the menu started with soup and a salad buffet. This buffet was virtually empty with only a couple of leaves left and some cold pasta. We then waited for the main meal which we had chosen and were happy that the menu did indeed have a vegetarian option. However when the food arrived it was awful. The vegetarian option was supposed to be hot potatoes with cheese however the food was completely cold. We complained and were told that it was supposed to be cold; when we pointed out that the menu actually described the meal as hot we were told that this was a typing mistake by the receptionist! They took the food back to be heated up but it returned on a hot plate but the food still cold – completely inedible. The same potatoes were served with the meat option so again inedible. We had waited for a long time for the meal and the waitress had clearly been outside smoking as she stank of cigarette smoke.

We slept and the next morning came down to breakfast. We had to ask for cups, plates, hot water...... the list goes on. Again the buffet was almost empty so we had to ask for things to be filled up but the selection was very disappointing after the Sunstar with no cooked selection (apart from hard boiled eggs) and no pastries of any kind. The staff were totally unhelpful and appeared de-motivated.

  • Stayed: July 2011, travelled as a couple
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4  Thank GraceJ99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2010

The hotel was quite nice, in a fairly modern style, with rooms which were clean and functional. I don't think it was anything really special, but it was a perfectly good hotel. We only stayed for 2 nights, which was fine, I don't think that I would like to have spent a whole hoilday there, it was just a bit basic. Food quality was very mixed, some very good (a lovely home made lasagne), some poor and some a bit odd! Breakfast was OK, but only a fairly limited cold buffet, anything warm was extra. The restaurant/dining room could have been very much improved. The tables were set out in rows, each separated by some plastic foliage, which gave it a bit of a "canteen" feel. Service at dinner was however very good. I wouldn't return to this hotel, but that isn't to say that there was anything wrong with it, it just isn't the style that I enjoy.

  • Stayed: September 2010, travelled as a couple
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1  Thank curlycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2010

A Beautiful hotel in a lovely location. Unfortunately the quality of the evening meal was very poor (Unimaginative, stodgy, cheapest ingredients used.) It was also very poorly presented. In this regard it was the worst we have encountered in many years of foreign travel. We would advise bed and breakfast or even better room only basis and eat elsewhere.

  • Stayed: June 2010, travelled with friends
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Thank Nan015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2010

We were in a party of 30 staying a week on a half board basis. The hotel was clean, well decorated, and our room with balcony had great views of the falls and mountains. The staff we friendly and helpful although we saw little of the manager. Our trip arranged by Kuoni promised a four course evening meal which we had. The courses were well presented but let down badly by poor quality ingredients which had little nutritional value.

  • Stayed: June 2010
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Thank pjwas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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