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“Unforgettable Stay!” 5 of 5 bubbles
Review of Eiger Guesthouse

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Eiger Guesthouse
Ranked #2 of 11 Hotels in Murren
Certificate of Excellence
Kansas City, Missouri
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Unforgettable Stay!”
5 of 5 bubbles Reviewed 8 July 2014

My wife and I just returned home from a 2.5-week vacation through Central Europe, and while visiting the Swiss Alps, we stayed 5 nights at the Eiger Guesthouse in Murren. On their Facebook page, the Eiger Guesthouse writes that "Our guests come as guests and leave as friends..." and when I think back to our time there, that statement perfectly sums up our entire experience. Thank you Ema, Daniel, Natalie, and everyone else at the Eiger Guesthouse for your incredible hospitality and for the wonderful memories that we'll cherish for the rest of our lives!

Room: We booked a Standard Room with Mountain View, and we were very pleased with the accommodations we received. Our room was located on the 3rd (top) floor of the guesthouse, and we were pleasantly surprised to find out that we actually had a small balcony off to the side of our room that gave us beautiful views of the mountains all around. The room itself was very small, with a sloped ceiling over the bed, but this didn't bother us at all because we truly didn't spend much time in the room, and when we did, it had everything we needed! The room was clean, the bed was very comfortable, and the small shower in the bathroom was always hot and had great water-pressure. I couldn't really ask for much else from a guesthouse. My only recommendation would be to offer a lighter-weight bedding option during the summer months because the down comforters provided got extremely hot at times.

Restaurant/Bar: In my opinion, the Eiger Guesthouse boasts the best restaurant and bar in Murren. The complimentary breakfast runs from 7:30-10am every morning and offers a nice selection of options to get your day off to a good start. I especially loved their coffee! Some of the best I had in Europe! In the evenings, the restaurant specializes in Italian fare and pizzas, but they also have a few delicious Swiss offerings as well, including rosti, raclette, and fondu. We ate here every night of our stay and sampled many different items from the menu, and we were never disappointed with our meals. As for the bar area, it's probably the most popular late-night hangout in Murren. We hung out there every night after dinner, watching the World Cup games on their projector screen TV, enjoying the company of the hotel staff, other guests, and locals who would stop by, and playing pool/foosball in the adjoining room.

Service: This is where the Eiger Guesthouse truly outshines the competition. Everyone at the hotel consistently went out of their way to ensure that our stay was the best it could possibly be. From working with us when our flight got cancelled and we had to miss the first night of our vacation, to letting us refrigerate some food that we purchased at the grocery store, to packing us a lunch-on-the-go when we had to get up early for a long hike, to accompanying us on the via ferrata, the people of the Eiger Guesthouse are the main reason we had such an amazing stay. We already miss you all, and we can't wait to return again on our next trip to Switzerland!

Thank you again for making our stay in Switzerland so memorable!

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ScottieCC846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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614 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
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  • English first
  • French first
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  • Italian first
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English first
Bettendorf, Iowa
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 7 July 2014

The hotel was a great place to stay. Very convenient...directly across the street from the train station. Staff was very friendly. Their pizza was very good. Very clean. Price is good and the room was quite comfortable but there is no elevator so if that is a problem then be aware of that. Great view.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank jackiegClicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradenton, Florida
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

We walked off the train and the first person we met we Natalie that make check in a breeze and invited us down for lunch. The view was amazing as we had an amazing lunch as wraps all the meals we had there and then we met Emma. She is more the like an aunt who you come to visit. Always making sure your comfortable and have everything you need. The town and vie pews are amazing but the people at the Eiger guesthouse make this our favorite city in Europe. Thanks Emma and Natalie for making us feel so welcome and making our sons birthday there one we will never forget.

The Dixon's,

Room Tip: We had a double room with a third,bed for our son. Perfect!!!!
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jack D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skye
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

We had a great stay at the Eiger Guesthouse. Thanks Ema & your staff for great food, wonderful service, friendliness & of course superlative views. Just a few steps from Murren train station, the guesthouse is just sooo convenient. We had room 1 with a balcony & to sit out and watch the sunset over the Eiger just made the holiday. We were right over the bar which worried me as the guesthouse advertised live tv matches during the world cup but there was virtually no noise. Slept very well as the beds were very comfortable. All in all, a great relaxing holiday made possible by the staff of the Eiger Guesthouse - thanks chaps. p.s. can't rate the local swimming pool or the fitness centre located nearby (free admission for guests) as we never made it that far!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank BonniePrince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Millington, Tennessee
1 review
5 of 5 bubbles Reviewed 2 July 2014

Everyone at Eiger Guesthouse was very friendly and helpful, from helping us find the perfect hiking trails, to serving hot soup and bread to our room after a long day. Our room was cozy and had an amazing view of the Eiger Mountain. The train station is right across the street which makes it very convenient! Our breakfast was delicious and was part of our room price. if I ever get to go back to Murren I will definitely stay at the Eiger Guesthouse!

Room Tip: ask for a room with an Eiger view!
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank JNORvell2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 July 2014

First the good: the staff was very friendly and extremely helpful. They went out of their way to help us, right down to packing us a lunch because we had to leave early and miss breakfast the day of our departure. The room was clean and comfortable but a little cramped for our family of four. My only disappointment is I felt the view of the alps was not good. I felt a little mislead on that. Reading the trip advisor reviews I thought it would be better. There is construction on the train station across the street but even without that the view was not great. What bothers me the most is I asked the hotel about the view in an email six months before I arrived and was assured the view was good. We spent some time walking around town and looking at other hotels and found much better views. For me that is important since I'm coming from so far away. Having said that I do believe the staff worked hard to make our trip pleasant which is why I gave them 4 stars.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
1 review
5 of 5 bubbles Reviewed 1 July 2014

We had a great time at the Eiger Guesthouse. The room was clean, comfortable, and nicely decorated. The staff were all very nice and helpful and went out of their way to make our stay comfortable. Breakfast was great, and dinner in the restaurant was delicious. We will definitely stay at the Eiger Gueshouse next time we visit Murren. Thank you Emma and staff!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eiger Guesthouse

Property: Eiger Guesthouse
Address: Aegerten 1079C, Murren 3825, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Murren
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#2 Family Hotel in Murren
#2 Romantic Hotel in Murren
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Eiger Guesthouse 4*
Number of rooms: 12
Official Description (provided by the hotel):
Cozy and relaxed hotel located near the BLM train station with a splendid view of the Eiger, Mönch and Jungfrau mountains. Offers 12 up-to date rooms with bath/WC or shower/WC, flatscreen-TV and WLAN as well as budget rooms with shared facilities. Family rooms for up to 4 persons. Great restaurant offering italian dishes, swiss dishes and homemade pizza, bar/pub and games room with billiard and dart. The perfect location for winter sports, hiking, mountain biking and all kinds of adventure sports. ... more   less 
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Also Known As:
Eiger Guesthouse Hotel
Eiger Hotel Murren

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