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“Beautiful Antique”
Review of Hotel Regina

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Hotel Regina
Ranked #16 of 20 Hotels in Wengen
Certificate of Excellence
Reviewed 19 April 2014

This is a very lovely hotel.
Love the antique building and the old style elevatorand the very cute doggie. Although the building is old but I love the antique style and they keep it nice and functionable.
Breakfast doesn't has much choice but nice enough.
This is my very beautiful stay at Switzerland.

  • Stayed: April 2014, travelled as a couple
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1  Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 - 74 of 240 reviews

Reviewed 22 March 2014

I was treated exceedingly well - it is a pleasure every time to meet the owner, and staff are very attentive and polite.
The location and views are amazing. Very close to the main station and the village centre with access to the ski slopes, the hotel sits on its own little hill. The views of the Jungfrau mountain and glaciers are impressive.
Great.

  • Stayed: March 2014
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3  Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014 via mobile

The staff made what was a difficult situation easier to bear by their faultless service! Thank you
The food is very good and the views are just as good.
Whist there are some minor outdated things the hotel could tweak to improve I think people should remember where they are which is in the middle of the mountains! Relax and enjoy the views. I also really like the fact the building is traditional, my only suggestions would be to allow free wifi in the rooms and to improve the spa area!
Why stay at the club med down the road when this hotel has better views, better food and staff!


Stayed: March 2014, travelled as a couple
1  Thank Swa25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

My husband and I spent a perfect week at Hotel Regina in Wengen. The hotel has a warm and welcoming atmosphere; the standard four-course dinner was excellent every evening; the staff were efficient and courteous. Mr Meyer, the owner, was always friendly and had time to chat and get to know his guests but was also happy to be hands-on serving at dinner.
The hotel has a fabulous position near the centre of the village but had fantastic views. It was quiet at night and the beds, crisp linen and warm duvets ensured a relaxing night's sleep.
In these days of modern, corporate chains of hotels with no soul, Hotel Regina is a refreshingly unique experience reminiscent of days when guests were made to feel special.
Richard and Pippa

  • Stayed: January 2014, travelled as a couple
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3  Thank Philippageddes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

My husband and I spent one night at the hotel Regina. We chose the hotel because we wanted to stay in Wengen and because the price for the night was in our range (200chf).

The location of the hotel cannot be beat. It's a 2 minute walk up to the hotel and a porter meets you at the train station to drive your luggage up. This was top service! We were warmly greeted at the hotel and personally showed where our ski gear should be kept. We also received a good explanation of what was included at the hotel and we were given many brochures as well.

The room itself (#608) was a disappointment for being a four star hotel. It had old carpeting, a tv from the 90's, a small bathroom, and no lotion in the bathroom. I would classify this hotel as cute, old and charming but not luxurious. It had the basics in the room. The upsides to the room were that it had a great view of the mountains and the glacier from the balcony, the beds were comfortable, and it was clean.

Additionally I enjoyed the pianist that they hire to play in the evenings. There were hardly any guests when we stayed there so we were the only ones listening to him. We ordered dessert while sitting by a beautiful fire they made while listening to the pianist. This was really romantic and we felt that we were attended to really well!

The next morning we were brought breakfast in bed. Apparently the buffet wasn't happening that morning so they asked us to have it in our room. It was a 3 star breakfast. We ordered eggs, croissants, fruit salad, ovalmatine, and coffee. It came on a silver platter and was nicely presented. There was plenty enough or everything they brought so you felt you got enough to eat. Additionally was great quality (especially the fresh crusty croissants!) except for the fruit salad. It was clearly from a can, the kind with maraschino cherries. It looked awful and it's the reason I gave the breakfast 3 stars. The ovalmatine was also a bit cool by the time we received it.

Lastly we really enjoyed Mr.Meyer's dog, Caramel. He was so sweet and we took him out for a walk one morning. Be careful, he tries to walk the guests instead of the other way around.

All in all the Meyers have a charming, old, but clean hotel. Many parts are outdated and could use renovations. All in all I felt we paid a little too much for our stay since it was low season. But the service was truly personable and Mr Meyer has hired a very attentive staff!

Stayed: February 2014, travelled as a couple
3  Thank nmcotton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

I came here with my dad who had been twice before, last 10 years ago. The food was fantastic, both our rooms were quaint, very clean and recently updated. Both rooms had balconies with fantastic views. The furniture wasn't brand new but fitted in well with the old style of the hotel. The darkness of the rooms didn't really bother me but dad found it difficult to read the paper! Maybe some spot lights as optional extra lighting would be good, but the bathroom was lovely and bright. Mr Meyer was obviously very proud of his hotel and all staff very accommodating, including Caramel the dog who was gorgeous! Everyone went out of their way to help.

All in all a very good hotel. I would stay again.

  • Stayed: December 2013, travelled with family
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2  Thank Louise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

Although rating it very good, it is not a hotel we will return to. We chose it as we had been there for a business meeting in the late 1990s, had hazy but OK memories from our stay and it was the only decent hotel open for our trip dates; just before the season started.

The 'Very Good' represents a mixture of both ''Excellent' and 'Pretty Poor' and the former does not outweigh the latter for us. The excellent items are the location, especially if you have a room with a view of the Jungfrau mountain, the high levels of personal service, the quality of the food; for both adults and children and a reasonably priced wine list. In these respects they could not do enough for us. The owner, Mr Meyer, went out of his way to ensure we enjoyed our stay; but for two nights we three seemed to be the only guests.

On the other hand our room (all the rooms??) had not been updated since, we think, the 1960s. Dark gloomy bedroom, with insufficient lights. It was a struggle to find enough electrical sockets to re-charge our various devices, without losing the lights. The bathroom was very small, had dark brown tiles, no extractor fan or radiator. And the main door lock was so temperamental that on one day it wouldn't lock when we left the room and on another the chambermaids' master key wouldn't open it so we had to let them in!!

And in 2013 hotel guests should expect free Wi-Fi throughtout a hotel, not a very intermittent free service in the lobby; only if you stood very close to the router behind the bar! And on the first night, after a long journey from home, it would have been good if the draft beer pump had worked in the bar. But as the owner said, when you are in Wengen getting good service from engineers can be a bit hit and miss due to the relative inaccesibilty of the village!!

We think the owner has chosen the 'style' of the hotel deliberately and that is his choice. But it is a shame that the 'excellent' elements are not matched throughout the whole hotel.

Room Tip: Room 308 is a gloomy one
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  • Stayed: December 2013, travelled with family
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1  Thank DevonBlueboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Regina

Address: Zentrum, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites
Hotel Style:
#6 Luxury Hotel in Wengen
#8 Ski-In / Ski-Out Hotel in Wengen
#16 Romantic Hotel in Wengen
Price Range: £221 - £511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Regina 4*
Number of rooms: 90
Official Description (provided by the hotel):
We would like to introduce you to Hotel Regina in Wengen, situated in our beautiful little country of Switzerland, more specifically in the Bernese Alps. Ever since this splendid building was constructed in 1894, Hotel Regina has welcomed guests from all four corners of the world. It is strategically placed in a dominant position, allowing for spectacular views of the surrounding mountains, most notably the Jungfrau and the Silberhorn, as well as a plunging view of the Lauterbrunnen Valley and its impressive waterfalls. We're very lucky to have the talented head chef Mickaël Cochet (rated 16/20 by the Gault & Millau restaurant guide) on our team. We invite you to discover our beautiful Restaurants 2 gourmet Restaurants 16 Gault & Millau " Chez Meyer's" and "La Bulle" The main restaurant "Jack's Brasserie" along with an excellent wine list.Jack's Brasserie (with an excellent wine list) In 2004, this Victorian-style hotel property was classified and recognised by the Swiss Heritage Fund. The hotel offers rooms with balconies or terraces with unique panoramic views. Furthermore, the Jungfrau-Aletsch region is a UNESCO World Heritage Site, granting us exceptional value. The gentle blend of clean air, fine food and grandeur form the perfect backdrop for summer or winter sports. We are convinced that Hotel Regina is a magnificent place, that cradles you in an atmosphere of tradition and magic. ... more   less 
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Also Known As:
Regina Hotel Wengen

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