Very, very friendly & helpful reception & restaurant staff but barman was a bit difficult to locate at times. Lovely pool. Beautiful views but rooms and bathrooms in the extension side of the hotel are a bit on the small side. Good to have a bath tub but the shower was a bit uninspiring - tiny head and not very conveniently positioned. Evening meal outstanding. Breakfast not a "Full English" but did have bacon & sausages and yummy eggs cooked to order and excellent choice of fruit, yoghurts and teas. Would certainly stay here again next time we are in Wengen.