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“Quality hotel in a lovely village”

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Sunstar Alpine Hotel Wengen
Ranked #5 of 20 Hotels in Wengen
Certificate of Excellence
Reviewed 9 August 2012

We enjoyed so much our stay for two nights at Sunstar. The hotel is located just a minute from the station and shops around it were opened even Sunday and until late evening (it’s quite unusual in Switzerland), so it’s very convenient. Also it’s easy access to a cable car station, a mini-golf course, tennis courts, the tourist information center etc. We found it that Wengen is a small charming village yet very international, which is very nice.

And the hotel services would be categorized as an internationally high standard; each staff was always attentive so you feel it you are treated well. Also, we liked a large pool with spectacular mountains view. It was too late to enter but there are also a sauna and steam bath. We will come back to enjoy the wellness area. The kitchen was also excellent; we enjoyed well-prepared dinners which were four-course menues during our stay. A decent room – it was booked junior suite- was clean and comfortable. Its bath room was a bit small for us but it was practical.

  • Stayed: August 2012, travelled with family
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Thank DeepBlueSky_ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 August 2012

We were surprised to arrive in Lauterbrunnen and find out that our hotel was actually only accessible via train. It is SO worth taking the train up to Wengen and loved the town. Beautiful little village and would love to ski here sometime!

We were greeted at the hotel but the manager, Oliver, who was delightful! Excellent service by all staff, perfect room, and unbelievable view!

I would highly recommend and would definitely come back!

  • Stayed: July 2012, travelled with family
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Thank Kara77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2012

We've stayed in other hotels in Wengen but since staying at the Sunstar, we wouln't go anywhere else. We have always found a very friendly and curteous welcome from all the staff, they are always helpful and responsive. The rooms are always clean and tidy, the food is excellent.The pool has fantastic views of the valley and the mountains. Wengen is an excellent base for walking and travelling by train or cable car and the hotel is just in the right place in the village to start all three. We have seen the hotel improve over our visits there and they are not afraid to innovate. This year, we experienced their first outside buffet in the hotel gardens which we enjoyed emmensely but sadly had to leave the day before their first Segway tour of the village and surrounds.

Room Tip: Always ask for a valley view
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  • Stayed: July 2012, travelled with family
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Thank JHAThompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

A great hotel right in the centre of Wengen, a few minutes walk from both the train station and Mannlichen cable car. We stayed in the Sunnstar in July for 10 days and had an excellent holiday. Oliver and Katja and their staff were so friendly and helpful and food was excellent with an extensive hot and cold buffet breakfast, and substantial 4 course evening meal (normally with 2-3 choices for main course and dessert). The Swiss Buffet on Wednesday evening and Dessert Buffet on Fridays were particularly special. Would definitely go back again.

Room Tip: Rooms on east side overlook the main street and upwards to the Mannlichen, whereas rooms on the west...
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  • Stayed: July 2012, travelled as a couple
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1  Thank GaryNI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

This was a very good small hotel experience - a quick walk up from the train station where the front desk warmly welcomed us and recommended a few lunch options nearby. The rooms were nice - nothing fancy but comfortable. I think the "extra" the hotel offers is a management and a team that truly wants you to enjoy the experience of Switzerland and the local area. Wengen is an ideal base to explore the area and the team at the Sunstar was keen on ensuring they were a critical part of the traveling experience.

  • Stayed: July 2012, travelled as a couple
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Thank Kaimada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2012

We have been in this hotel many times, both in summer and winter, and have never been disappointed.
The staff, including the management ( Mr and Mrs Kienzler), immediately make you feel welcome and do everything to have you experience a relaxing holiday.
The hotel is superbly located nearby the Mannlichen Bahn and the train to Kleine Scheidegg. The large swimming pool, sauna and steambath and the sunny garden offer every possibility to recover after a day hiking or skiing.
We will defintely return in Hotel Sunstar Wengen next year.

  • Stayed: July 2012, travelled as a couple
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Thank couple2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2012

We visited the sun star on a family holiday in June earlier this year. The age range of our party went from 25 - 80 and everyone had an absolutely brilliant time. The hotel was first class. The rooms were very alpine kitch and extremely clean. The staff at the sun star were very accommodating and friendly - doing whatever they could to make your holiday even better.... This included everyone from the girls on reception, chambermaids and restaurant staff. The hotel manager, oliver, was an absolute character! We experienced a couple of showery days and he was keen to advise us on where best to visit when the weather wasn't at its best. The food in the restaurant was delicious - there was a great range of choice on offer at breakfast including mueslis, yogurts, fruits, pastries and cooked options. The evening meals were also exceptional. We used the pool and sauna a couple of times as these were also maintained to a very high standard. I would recommend anyone visiting the Bernese overland to stay at the sun star in wengen... It's a fabulous location, with friendly staff and fantastic facilities. We'll definitely be visiting again!

  • Stayed: June 2012, travelled with family
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1  Thank l_davies1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunstar Alpine Hotel Wengen

Address: Dorfstrasse, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Wengen
#2 Luxury Hotel in Wengen
#3 Family Hotel in Wengen
#5 Romantic Hotel in Wengen
Price Range: £145 - £324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunstar Alpine Hotel Wengen 4*
Number of rooms: 76
Official Description (provided by the hotel):
The traditional Sunstar Hotel Wengen**** is in a central location in this car-free resort, just opposite the Mannlichen cable-car. The rooms, decorated with light-coloured wood, have beautiful views either of the mountains and down the valley towards the south or of the village and the Mannlichen. Families like the duplex rooms on two floors. Rooms in certain categories have a balcony. The lavish breakfast and all the delicacies on the 4-course dinner menu can be enjoyed in the "La Residence" restaurant. The lounge with its open fire and the bar are inviting places to chat and relax. When you want to unwind, there's an indoor pool with steam bath and sauna. The quiet, car-free resort of Wengen, with its typical wooden houses and lovingly preserved traditional features, is situated on a sunny and sheltered mountain terrace - an idyllic holiday paradise for all the family. ... more   less 
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Also Known As:
Wengen Sunstar Hotel

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