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“Our return for the ninth time.”

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Sunstar Alpine Hotel Wengen
Ranked #3 of 20 Hotels in Wengen
Certificate of Excellence
Skipton
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Our return for the ninth time.”
Reviewed 16 March 2014

We have now just returned from our 15th stay in Wengen 15 which included 6 other hotels from the Falken to The Park Beausite. Our nine visits to The Sunstar confirms our absolute love and confidence that we have here in the Sunstar where on each occasion the service, comfort and lovely staff have been absolutely 1st class. It is clearly apparent that their enthusiasm for their smiles and enthusiasm exudes from the hosts Oliver and Katja. It was lovely that our request for our favourite valley view room was saved for us, and a lovely bubbly surprise on ice awaited our arrival. The food with multi choice menus is excellent, and the central position on the main street opposite the Mannlichen, and within easy reach of the station couldn't be bettered. Can't wait till next year.

Room Tip: Choose a valley room if you prefer a quiet evening and an excellent view. Not that there is much noi...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review, 8 July 2014
Dear Robert
Many thanks for taking your time for this review, we appreciate your loyality to the Sunstar Wengen for so many years and are looking forward to your next visit!
Best regards from Wengen!
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544 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
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English first
Brussels, Belgium
2 reviews
Reviewed 10 March 2014

We spent a week holidays with family at the Sunstar.
Being warmly welcomed by Oliver is a real pleasure.
Along the week, the service has been absolutely flawless! The staff is very kind and efficient.

The different proposed activities have been a real pleasure (especially the Raclette Evening :-))

I would definitely recommend the Sunstar in Wengen, Oliver and his team are truly great hosts !

Room Tip: South side rooms have better view even though North side are very pleasant too.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexis-Picard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review, 11 March 2014
We are very happy that you enjoyed your stay with us
and thank you and your family for a funny evening with you all at the hut ;-)
thank you very much for your nice comments!
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Watford, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 March 2014

We have just stayed at the Sunstar for five nights, my second visit, my husband's fifth. A beautifully run hotel, nothing is too much trouble and the staff are very pleasant. The hotel is an excellent location right in the centre of the village, just near the children's ski area and handy for all the lifts, trains etc.
The hotel is very comfortable and the rooms are of a very high standard. Those overlooking the valley are lovely and sitting on the balcony is a good experience if the weather is suitable. We enjoyed the food very much especially the 'Big Dessert' buffet on the Saturday night. The hotel would be excellent for families with children with its lovely big pool and the playroom.

Room Tip: Choose a valley side room as they are quieter and have a lovely view.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Penelope R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review, 11 March 2014
We are very happy that you enjoyed your stay with us
thank you very much for your nice comments!
But the 'Big Dessert' buffet on the Friday ;-)
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Bristol, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 March 2014

We stayed here in January for a week and enjoyed every minute of our holiday.The room was large and very comfortable and the standard of both breakfast and the evening meals were second to none.We would not hesitate to recommend this excellent hotel to anyone and we will return next year.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 940nonnash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review, 11 March 2014
Thank you! It is always nice having you around in our Sunstar Wengen.
The whole Sunstar Alpine Hotel Wengen Team is looking forward to your next visit!
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Singapore, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 February 2014

We made few good decisions during our honeymoon trip planning, one of them was to stay in Wengen, another was to choose Sunstar. We had read rave reviews about the hotel and we were not disappointed at all. The hotel had everything we desired, great location, a balcony with beautiful views and hosts who really cared about their guests.

We were running late on the day of our arrival and called to tell them that we would miss our dinner. We reached the hotel, checked-in and there in our room was a huge plate with all kinds of cheese and breads and cakes and whatever they could muster for two vegetarians. Great hospitality.

The front desk was very helpful, the breakfast and dinner were great and mini-bar was free - All that you need for a great holiday. Do take the cable car tickets to Männlichen which hotel offers. We may not have gone there and what a miss that would have been.

  • Stayed June 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank PrAnk2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review, 11 March 2014
Thank you so much for taking your time and writing about your experiences in our hotel,
we appreciate your comments and thank you very much.
Best regards to Singapore
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2014 via mobile

Very nice, clean and comfortable hotel. Great location! The staff is amazingly polite and nice. Great Chef that makes great food!
The combination between the location, infra-structure and service results in a truly excellent experience.

Stayed February 2014, travelled as a couple
Helpful?
Thank António F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review, 11 March 2014
Thank you so much for taking your time and writing about your experiences in our hotel,
we appreciate your comments very much and we will forward it to our staff
Best regards
Oliver & Katja
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbury, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 February 2014

Sixth year at the Sunstar and still as good as ever - if not better. Service faultless including pickup from Station. Food possibly even better this year and Oliver and Katja really making you feel welcome. We think this is still very good value even though the CHF is now less than 1.5 to GBP. Free Wifi working better than ever - allowing us to wake up to Radio4. Also still very much enjoying lovely large pool and sauna. Warning to anyone else returning - the Lauberhorn trio have retired!

Room Tip: We always choose a valley view room
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VJC64_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review, 22 February 2014
Thank you! It is always nice having you around in our Sunstar Wengen.
The whole Sunstar Alpine Hotel Wengen Team is looking forward to your next visit!
The Lauberhorn Trio has not retired, one left Wengen so they stopt as a Trio but
Fritz from the Lauberhorn Trio is playing every Wednesday in the Restaurant
when we have the Swiss Buffet ;-)
warm regards Oliver
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Additional Information about Sunstar Alpine Hotel Wengen

Property: Sunstar Alpine Hotel Wengen
Address: Dorfstrasse, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Wengen
#2 Luxury Hotel in Wengen
#3 Family Hotel in Wengen
#5 Romantic Hotel in Wengen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sunstar Alpine Hotel Wengen 4*
Number of rooms: 76
Official Description (provided by the hotel):
The traditional Sunstar Hotel Wengen**** is in a central location in this car-free resort, just opposite the Mannlichen cable-car. The rooms, decorated with light-coloured wood, have beautiful views either of the mountains and down the valley towards the south or of the village and the Mannlichen. Families like the duplex rooms on two floors. Rooms in certain categories have a balcony. The lavish breakfast and all the delicacies on the 4-course dinner menu can be enjoyed in the "La Residence" restaurant. The lounge with its open fire and the bar are inviting places to chat and relax. When you want to unwind, there's an indoor pool with steam bath and sauna. The quiet, car-free resort of Wengen, with its typical wooden houses and lovingly preserved traditional features, is situated on a sunny and sheltered mountain terrace - an idyllic holiday paradise for all the family. ... more   less 
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Also Known As:
Wengen Sunstar Hotel

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