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“Great hotel in Wengen”

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Hotel Victoria-Lauberhorn
Ranked #12 of 20 Hotels in Wengen
Certificate of Excellence
Reviewed 2 September 2013

Just got back from a 2 week stay at this great hotel in the centre of Wengen. The staff and the manageress were so friendly and helpful within every part of the hotel, spa and restaurant. The rooms are basic but comfortable and clean, as is the whole hotel. We were worried about getting bored of the food but each evening was different, even the children's menu was good if my son didn't fancy the adults menu. The spa is definitely the highlight of the hotel after a long days walking, to come back to a swim, sauna and jacuzzi jets, not forgetting the lazy river!! There is a gym and games room which we used the table tennis table every evening but the pool tables could do with a makeover.

Room Tip: We had a South facing room which was great on the first floor, but the terrace area was very drab. M...
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  • Stayed: August 2013, travelled with family
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Thank Clare N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 - 149 of 371 reviews

Reviewed 27 August 2013

I think this was the best hotel for families in the whole of Wengen, the price seems a lot but you get to go in the pool for free and there is also a huge games room which also free. The rooms were very nice and very cosy and sleep quality was great. The food in their restaurants was of the utmost quality but pretty pricey as is everything in the town. The railway station, souvenir shops and supermarkets were less than a two minute walk. The free wifi was good and you also got a discount on the tennis courts, and mini golf if you stayed at the hotel. There was a playground with swings, a giant chess board and a lovely flower garden which my children loved. The staff were very friendly and spoke fluently in many languages, there was a lot of storage space in the rooms. It was all top notch except the price but you got so many things included like breakfast and entertainment and good location. GOOD FOR FAMILIES.

Room Tip: corner rooms are bigger but they are for families we stayed in 501
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  • Stayed: August 2013, travelled with family
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1  Thank SH140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

The staff were very friendly, helpful, fluent in many languages and great with young children. Having a pool was wonderful but it is a "relaxation" pool so it is fine if the children are old enough to know to whisper as opposed to scream with joy! There was a small playground too which children loved and outdoor chess board. Food again great and offered a choice for children too. Very good value for money. The location is stunning and 2 minutes walk to the train station so all very easy. Would recommend highly.

Room Tip: They do have family rooms which give you more space but some of their doubles are bigger and they wi...
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  • Stayed: August 2013, travelled with family
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1  Thank Crofters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

Conveniently situated, just a couple of minutes walk from the railway station. The room was clean and comfortable - standard type of hotel room. A fridge would have been welcome. The beds were adjustable and fabulously comfortable! All the staff we met were really pleasant and helpful. Breakfast was good with a nice variety. The associated public restaurant Pasta and More was good, food was reasonably priced and the staff were excellent - we had two meals there.
The pool was wonderful! The rapids great fun!!
The only criticism was of the terrace adjoining our room - this area, although allowing wonderful views, looked neglected and could do with smartening up -shame it let the hotel down rather. But everything else was fine!

  • Stayed: August 2013, travelled as a couple
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1  Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

Just returned from a fantastic stay in the Hotel Victoria-Lauberhorn. Excellent location within a few minutes walk from the railway station. A word of praise to the very professional, efficient and really friendly hotel staff, they made our stay in the hotel a memorable one. While there was little choice in the dinner menu, the food was superb every night. Breakfast was also excellent, multiple choices and all you can eat! We were there for the hiking and the hotel supplied a packed lunch as part of our package - bottle of water, ham/cheese and egg sambo, chocolate bar and a piece of fruit. We didn't use the gym but did use the lovely swimming pool. All in all, this hotel deserves a 5 - star review. If you are ever going to Wengen, this is the place to stay.

  • Stayed: August 2013, travelled as a couple
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1  Thank MartinLaois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013

Small size rooms, clean , excellent view. Great location for hiking or just a cosy weekend stay. Dinner for halfboard is having little choice and sort of hit or miss. Even the sister Outlet Pasta and more is not complimentry so better go for breakfast which is good but for the price not enough variety. Few warm and freashly cooked items. Would stay again only for the spa and pool which was great but again the opening timings are silly. Closed everyday between 11 to 15 and again closed at 20 in the evening. Mattress too soft and not good air circulation in the room. Could be problem during a warm day. Good area for kids to play in the outside as well inside. Location in front of railstation. Have to leave car at Lauterbrunen so include expensive parking cost in addition.

Room Tip: Facing eiger mountain have good view.
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  • Stayed: August 2013, travelled with family
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1  Thank Vinay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

Overall, the hotel was OK, but over-priced for the services provided : the rooms are quite small and don't have fridge or kettle, the wi-fi is interrupted every two minutes...and there are no shutters to the windows (our small rooms had 2 big double-windows, which is nice for the view). The curtains are pale yellow and not efficient at all. You could expect at least double curtains for this kind of rooms. The food was really good, but we had two evenings there, the first one was awful, we stayed there for almost two hours, there is only one menu with three courses, you are supposed to chose before veggi or normal before 12.00 which we did. After waiting for more than 30 minutes without being able to catch the attraction of a waiter (except when he came after 2 minutes when we arrived to take the order for the drinks, which he did and then never brought). We were served the main course, we were a little bit confused about not having any starters, we thought that we may be mis-understood something so we asked the waiter who said that they had forgotten to bring it. We had a 2 year old baby so decided to keep going with our dinner which was already quite long. We thought that asking them to remove the main to bring us the starters would probably be a matter of hours. I signaled the waiter that we would like to have the desert rapidly because our baby was getting tired (at the same time we had to ask also several time to have our drinks). Forget it, we had to wait for another 30 minutes to have it (and again, there was only one kind of desert as it is a set menu!). This said, the next evening, was lovely, the staff was very friendly and efficient...so was it a bad evening the first day, or a good one the second I don't know. I think overall that the hotel is badly understaffed, for example the breakfast is set as a buffet, which is ok. But it really feels that it is not meant to be a self-service, you have to look for the cups in the cupboard, the spoons are hided behind the coffee machine, you have to take the napkins in a drawer, it feels a little bit like a treasure hunt...On a brighter side, the SPA is really nice!

Room Tip: Avoid the rooms with too many windows if you want to sleep in the morning (particularly in summer)
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  • Stayed: August 2013, travelled with family
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2  Thank julie_basel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Victoria-Lauberhorn

Address: Dorfstrasse, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Spa Swimming Pool
Hotel Style:
#7 Ski-In / Ski-Out Hotel in Wengen
#11 Family Hotel in Wengen
#14 Romantic Hotel in Wengen
Price Range: £109 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Victoria-Lauberhorn 3*
Number of rooms: 120
Official Description (provided by the hotel):
Das Pasta & More Bed & Breakfast liegt im Dorfzentrum Wengen, 400 m von der Mannlichenbahn entfernt. Die Doppel- und Familienzimmer gehoren in der Sommer- und Wintersaison zum Hotel Victoria-Lauberhorn. Ihre Mahlzeiten konnen Sie im Restaurant in der Unterkunft genießen. Alle unsere 23 Zimmer sind mit einem Flachbild-TV ausgestattet und bieten ein eigenes Bad. ... more   less 
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Also Known As:
Victoria Lauberhorn Hotel

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