My husband & I stayed for 1 night in February 2007. The hotel room(a small double) was nice and clean with comfortable beds. The bathroom though was microscopic and extremely cold. We turned on the heater in the room full-blast and opened the bathroom door to try to heat it up. We used the sauna for an hour(30CHF) which was nice and it was private. The breakfast was very limited but tasty with a variety of breads, some yogurt and cereal.
The staff though was not not friendly at all. The woman at reception who checked us in could not have been colder. She wasn't mean but did not offer us one kind word or offer any help with anything. It seemed an inconvenience to her for us to reserve the sauna. On check-out, another woman asked if we had cash to pay. We did not and she said it would be 2.5% charge for a credit card. This was fine as we knew this. She grumbled something and huffed & puffed like it was so difficult for her to do. I couldn't believe we were actually giving her money and she acted like this!! We spoke to everyone in German so it definately wasn't a reaction to being expected to speak English.
Overall, I liked the hotel itself but would not go back due to the staff's attitudes...I can pay a similar amount elsewhere and get treated better.