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“Service level was extraordinary”
Review of Hotel Schoenegg

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Hotel Schoenegg
Ranked #4 of 20 Hotels in Wengen
Certificate of Excellence
Austin, Texas
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Service level was extraordinary”
Reviewed 15 June 2014

The hotel facilities were updated and comfortable. The meal was very nice...in particular the lentil soup that we enjoyed. We expected all this from what we had read. The service level was not only friendly and professional, but went beyond the call of duty by making our stay perfect. Thank you to Philippe Allenspach and his staff.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markjansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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264 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
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Stuttgart
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 June 2014

We just returned from a wonderful stay at Hotel Schoenegg. It was perfect from the moment we arrived. We were greeted by our host Phillipe who went out of his way to make us feel welcome and at home. The room (number 8) was spotless and pleasant. There was the added bonus of a beautiful view of Jungfrau from our window. Lovely to wake up to! We ate at the hotel restaurant, located on a lovely new terrace, 2 of our 3 nights. The food and service were excellent. Erika, who oversees the restaurant and staff, was a charming and pleasant hostess. The wait staff could not have been more friendly and charming, as well. All in all, we would highly recommend a stay at Hotel Schoenegg. We hope our travels will take us there again!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelwithjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldeburgh, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 March 2014 via mobile

The Hotel Schoenegg is the perfect winter holiday hotel .
It has real charm and atmosphere, is spotlessly clean , and has a wonderful restaurant, which is by far the best in Wengen - both in terms of food quality as well as service and decor. 4 course Half board is a "steal" at 30chf.
The rooms are very comfortable and the service excellent , with Philippe ,the hotel manager, leading by example .
The location is in the centre of town , but positioned slightly back from and above the Main Street - this means there is little or no noise , yet everything is on your doorstep. The main cable car is just across from the hotel and in the afternoon we were able to ski to less than 50m from the rear entrance/ski room. One day we took the train to Murren for a days skiing and the railway station is only an easy (flat) 150m walk away.

We had a great holiday at the Schoenegg and will certainly return when we next visit Wengen. Over the years we have stayed at numerous ski hotels (some much more expensive) but we all felt that this was the most enjoyable.

Stayed February 2014, travelled with family
Helpful?
1 Thank Tonyj1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 February 2014 via mobile

Just supporting the many positive reviews of both the hotel and restaurant. Truly excellent, Phillip and all the staff are excellent and so friendly and helpful. The food was fantastic- really nothing to fault or improve, perfect !

Stayed February 2014, travelled as a couple
Helpful?
Thank PaulHof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baarn, The Netherlands
Level 5 Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 January 2014 via mobile

We spend 5 days in Hotel Schoenegg and we loved it from the beginning to the end. The rooms are simple but with a good bed, a good shower and a great view what more does one need? Breakfast was fine, nothing exiting but dinner was excellent 5 evenings in a row. But above all the staff, from manager Philippe to the waitresses, were all very friendly, hospitable and helpful thereby creating a relaxed and warm atmosphere! With our family of six we had a fantastic stay and we promised ourselves to come back for more!

Stayed January 2014
Helpful?
Thank Vrijbuiters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CT
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 8 December 2013

We stayed with a family of 4 for 3 nights. We rented two rooms next to one another. Both rooms together were less expensive then the single room we got in Lucerne, and the price included breakfast and a fabulous dinner in a lovely dining room. The rooms are clean and cozy, the view is spectacular, the service was friendly, and the food was really wonderful. I did a lot of research before picking this hotel, and I was very glad we chose it. Very highly recommended.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank DaveR-CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2013

We stayed in room #18 on 1 Sept for 3 nights. This was one of the most memorable hotel stays we have had. From Phillipe, the manager to Lena in the restaurant, everyone was fantastic. But the star was the restaurant chef. We purchased the half-board option which included breakfast and dinner. The dinners were utterly amazing and I dare say the best value in Switzerland. Each morning Phillipe would greet us in the restaurant and make sure our evening was satisfactory, and he and the chef would make sure our dinner exceeded expectations each evening. You really felt like being a guest in their home. We will venture back to Wengen in the future and Hotel Shoenegg will be on our itinerary.

Room Tip: Pay the upcharge for the Jungfrau view. It is breathtaking.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank imartin42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Schoenegg

Property: Hotel Schoenegg
Address: Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#2 Romantic Hotel in Wengen
#6 Family Hotel in Wengen
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hotel Schoenegg 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Schonegg Hotel Wengen

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