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“Probably nice in winter, near the ski slopes” 4 of 5 bubbles
Review of Cresta Palace Hotel

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Cresta Palace Hotel
Ranked #2 of 9 Hotels in Celerina
Certificate of Excellence
Lugano, Switzerland
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Probably nice in winter, near the ski slopes”
4 of 5 bubbles Reviewed 12 July 2014

We spent one night in this beautiful though old-fashioned hotel.
The room was big enough, very clean and quiet. The mattress and pillow were fine with us. The blow dryer was a very old kind, 600 W or something. It took more than 30 min to dry my daughter's hair.
The staff at the reception desk was kind and smiling, but unprepared. At our arrival nobody told us anything about the hotel, they forgot to give us the public transportation pass which was included in our offer and had no idea about the restaurants in the neighborhood. For dinner they suggested one which is closed in the evening. When we asked about the breakfast hours they had to check the hotel leaflet.
Very nice swimming pool, almost empty. Didn't try the spa.
Location: it must be convenient in winter, next to the ski slopes.
Restaurant: we tried it for breakfast only. Good choice of croissants, marmalades (though not home-made), fruit, ham, salami, cheese and smoked salmon. The juices were concentrate-based, rather disappointing. Very helpful restaurant staff.
I am not sure I would go back, maybe in winter or if they make a promotion.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rebecca2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

Traveller rating
    99
    27
    4
    2
    0
See reviews for
35
48
9
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Porto Ronco, Switzerland
Level Contributor
321 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 12 January 2014

We actually did not sleep here. We had a delicious gourmet dinner with friends. The atmosphere was beautiful, the table was perfectly laid, service was impeccable. Very good wine list. A bit pricey, but worth it.

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patriciazu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
156 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 28 May 2013

Rather large, but pretty nice. The spa is excellent, and when it's warm, the cots on the lawn next to the spa are oh so pleasant. The breakfast was good, and there are a couple of stores to the right as you exit the grounds.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ExpatriateInGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ljubljana, Slovenia
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 20 March 2013

Hotel is old, charming, elegant, breakfast is very good, spa area is nice and clean. Position of the hotel is good for skiing and visiting St. Moritz by bus or train.
Hotel is expensive, but not extremely, so it is a good solution, in winter time you can come back on skies to 50 meters distance from the hotel.

  • Stayed March 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ivanK436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 25 February 2013 via mobile

The Cresta Palace is simply a great hotel in a great region. The old-style building is charming and full of atmosphere. The rooms are huge and well furnished. The wellness area with sauna and steam bath is what you need after a day on the snow.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LightMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Collins, Colorado
Level Contributor
136 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
5 of 5 bubbles Reviewed 1 February 2013

We wished to ski St Moritz and chose Celerina and the Cresta Palace for our lodging. We enjoy hotels with a bit of historical and/or local character. The Cresta Palace – at over 100 years old -- fills that wish. The hotel had old school elegance with wide halls, high ceilings, three foot thick exterior walls, grand staircase, chandeliers, and classic Swiss sun room. Complementing the Cresta’s Palace heritage were modern rooms, spa, and other facilities.

Some trip advisor reports have complained that Cresta Palace staff were unfriendly and unhelpful. We found those complaints totally unfounded. Our arrival at the front desk was the first of many friendly, positive, and helpful encounters. Never did we detect any distaste for our english-only limitation. We arrived before noon and were delighted to learn that our room was ready for us to occupy. During check-in, all our questions about the neighborhood and the skiing were answered. Porters took our bags to the room and the same front desk staff member took us on a quick tour of the property and the amenities before personally bringing us to our room. We saw her several times more as we enjoyed various amenities and she remembered our name and always asked how we were doing. In a similar way, the maître d made special effort be friendly, share anecdotes from his past, and ensure that our five-course fixed menu dinner was too our liking. Elsewhere any time we pass by a staff member they said hello. If they happened to hear us speaking English, they altered their greeting to the same language. When it was time for check-out, the porter staff came to our room to collect luggage and place in storage for the day [while we went skiing]. The luggage re-appeared at the proper time along with an invitation to take it to the train station, which while not far away is up a small hill. We gladly accepted the offer.

For most of my Trip Advisor reviews, I am only able to comment on the condition of the room rented to us. With the Cresta Palace there are many finer points worthy of comment. There is live piano music in the grand room during the pre-dinner & post-dinner hours. It made for very pleasant sitting enjoyment. There was a welcome drink reception on Monday night. Each night there is a fixed menu five-course dinner with a special theme. The night we decided to partake was Swiss theme. The food was delicious and the service was outstanding. The Cresta Palace has a large wellness center complete with services for hire as well as a variety of complimentary textile-free sauna rooms. The hotel provided bathrobes, slippers, and towels. The Cresta Palace along with most lodging alternatives in the St Moritz region seem to offer discounted ski passes [33% of regular price]. I suppose the price is built into what one pays for a night’s lodging. However, it’s hard to beat the convenience of charging lift tickets to your room right at the front desk. And when the day was done, we simply left our skis in the gear room and placed our boots on the heated boot racks. I’m certain there are some other fine surprises at the Cresta Palace, but the ones mentioned are all that time permitted.

Our room was spacious and delightfully furnished in modern style and convenience. There was lots of hanging close and shelf space so we did not feel like we were living out of a suitcase. There was a nice desk with granite top where we kept up on email [using tethered cell phone rather than purchased internet]. Two leather chairs, a flat panel TV, and a mini fridge completed the furniture. Our room had a pair of single beds pushed together as is often the custom. There was turn-down service each night that also included fresh towels. The floor in our room was raised about 10 cm in order to accommodate radiant heating coils in both the bedroom and bathroom. The bathroom was luxuriously large with tub shower, toilet & bidet, dual sinks, hairdryer, monogrammed towels, and a variety of toiletries. Everything was modern and spotlessly clean.

The included breakfast was a buffet in grand style. There is no way for one to try all the fruits, meats, yoghurts, vegetables, breads, jellies, cheeses, etc. In addition, eggs were cooked to order and served by the waiter staff. Dinner was similarly sumptuous. It should be noted that most guests dress for dinner.

It’s difficult to find fault with Cresta Palace. And it was impossible to find serious fault with Cresta Palace. About all we noticed was a small drip from one sink drain, towels could have been plusher, one morning the over-easy eggs we ordered came out scrambled. If items of this nature cause one concern …. well maybe it’s best they stay at home.

  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank djonce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highland Park, Illinois
Level Contributor
149 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 27 January 2013

The Cresta Palace is an old time resort hotel that has been updated to accommodate modern expectations. The rooms overlooking the mountain frequently see but never here the Swiss narrow gauge trains. Across the street is a huge outdoor ice complex for figure skating, hockey, and curling. The hotel is within walking distance of the Olympic bobsled run that hosts frequent events.

  • Stayed January 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pcsk8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cresta Palace Hotel

Property: Cresta Palace Hotel
Address: Via Maistra 75 | 7505 Celerina, Celerina 7505, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Celerina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Celerina
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Cresta Palace Hotel 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
Where alpine nature, luxurious spas, cultural highlights from world-class and pure pleasure merge into a unique source of inspiration. There where glaciers and ice provide impressive evidence of past times. Here you can enjoy your vacation with all your senses. Amidst a stunning holiday paradise, our house charms our demanding and sophisticated guests from around the world with its Art Nouveau charm. ... more   less 
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