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“Beautiful place, a bit expensive for the room”

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Berghotel Schatzalp
Ranked #21 of 56 Hotels in Davos
Montreux, Switzerland
Level 6 Contributor
181 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Beautiful place, a bit expensive for the room”
Reviewed 30 September 2010

I went for a long weekend in September (2 nights). I had half pension. Service is great of a top quality, really good. Rooms are nice but, as it is a historic hotel, everything is old. The bathroom and beds would need a refurbishment. Breakfast is also good. Dinner was okay, not very expensive but I wouldn't pay more. It's good but not at all a surprising food. I think it is a great place, with a great view, also by night, the sky is impressive, lots of walks, Davos Card is a very good idea (free transport). But a bit expensive (CHF 750 for two for two nights with breakfast and dinner). You can't access by car, it is in the moutain!

  • Stayed September 2010, travelled as a couple
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Helpful?
Thank airflore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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218 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
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English first
London, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 August 2010

This is a wonderful hotel, I found it by accident and have just been back for the second year in a row. Why? Simply because it has a bit of everything and so well done.

An original Art Nouveau hotel the public areas have the relaxed elegance of that period, the rooms hark back to that period so don't expect TV sets and mod cons (they do have free, and fast, Internet), but they are very clean and have everything you may need and more: stunning views. The majority of the rooms have a south-facing terrace, that is a large terrace with loungers and table, a proper terrace to relax and enjoy the vista of the alps.

The public areas have a large terrace where one can relax and take in the sun and view whilst very attentive and friendly staff quietly serve. The restaurants have a superb range of food, all of high quality.

Reached via its own funicular railway the hotel feels like your own private hide-away but with everything you need to hand, or brought quickly to hand. If going by car then book a parking place as you will have to leave it at the bottom and don' put your sat-nav to the hotel address but follow their directions to the lower station.

Davos is a perfect location, the roads through the passes make for superb driving and the most spectacular scenery, around every hairpin bend there is a "Wow!" waiting to appear. For the non-petrol-heads there is more than enough hill walking etc..

I will be going back next year, where better to relax with good food, good wine, great service, and The View!

  • Stayed August 2010, travelled as a couple
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Helpful?
1 Thank Titus_Oates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davos
Level 5 Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 August 2010

this hotel is very charming, everything around you, reminds of former times...eating in the lovely ball room is amazing, the bar, the reading room is filled with a speacial glamour....
drinking a tea or coffe and watching the mountains panorama gives you peace and energie...the room are clean and the beds perfekt.people are extremly friendly...if you travel to switzerland you have to stay in davos schatzalp!!!!

  • Stayed July 2010, travelled with friends
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Helpful?
1 Thank nicDavos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2010

If you are prepared to pay five star prices for a two star facility with an exceptional view then this place comes highly recommended. If you are well travelled, urbane, and have stayed in other hotels/chalets/motels/trailer parks/station platforms then you may not find this place appealing. The 19th Century sanatorium for the insane feel remains intact right down to the whiteness of the walls, peepholes in the doors, brusqueness of the staff, and remote location from which escape is only possible by funicular or skiing/sledging.

Davos is not a pedestrian-only town so the peace and quiet on offer at Schatzalp is far from pedestrian. On balance however the Spartan accommodation, mediocre food (half board is mandatory), and plain service could only appeal to those in search (need) of a genuine sanatorium experience circa 1800s.

  • Stayed January 2010, travelled as a couple
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Helpful?
3 Thank Thebeardisblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
las vegas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2010

If you like to be in a hotel, that makes you feel like 100 years back, then you will like this hotel. Otherwise, there is no confort for so much money. The furniture in the room is spartan, no Radio or TV (what is Internet?). The matresses had no support and the bathroom was tiny, the shower unusable. Service: none. Price: horrendous

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
3 Thank muchius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sleepy Hollow, NY
Level 5 Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 September 2009

We stayed at the Schatzalp for four days this August. The hotel has a stunning location high above Davos, and the view as the sun comes up or goes down is outstanding. The hotel is comfortable, the breakfast is rather good, and the hotel is well situated for an evening out in the town, once the funicular schedule is understood to be a part of the evening. Our room was on the south, or view side; any rooms on the other side will be facing the hill on which the hotel is situated, with a substantial reduction in the visual amenity.

On the negative side, the interior of the hotel is rather worn and shows its age, and the staff is rather thin on the ground and not always up to the task, though invariably polite.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
Thank dch46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2008

We stayed at the hotel in August 2008. The website of the hotel should be read with care. Historical should be understood as seedy, with much of the (inner/outer) infrastructure either broken or in bad shape.
A large number of the staff of the hotel gives the impression that it is their first professional occupation. Furthermore, the level of service -either by staff or management- gives the impression of indifference. It reflects the care of the hotel that quests have to take care of their luggage from the cable train to the hotel. Not even a trolley is made available -regardless whether you booked the most expensive room or not. The room price is maximum CHF 200 a night/per person (incl. half-board).
The hotel is located at one of the best -if not the best- location of Davos. The views and the surroundings are breath-taking. Unfortunately, the hotel management is not fit for the job and challegence. The atmosphere at the hotel can be best described with a reference to the BBC sitcom "hi de hi" (about the fictitious holiday camp Maplins).
Here is a selection of some of our experiences: cold coffee at breakfast (explanation given: "yes we have some problems with the coffee machine"); very hard boiled eggs (it took two other turns for the cook to come up with a normal egg); glasses with cracks; wineglass with chips (lips cut), sauna too cold/shut off (although the reception was said before it is still running); unprofessional/too young staff in restaurant (unaware how to serve or solve problems); complaints by quests are answered with rancour by staff, staff apparently free to choose the tone (remarks) with which they reply quests; chaotic communication; tables not reserved for quests (as should be the case according the own policy of the hotel); a bidet watered to the top as welcome to your room (leacking tap); dinner closure before the ending according the hotel policy (09.00 pm); cleaning starts when the last quests are steal having dinner (changing of tables, candles put out, cleaning floor). I could continue this list almost endless.
Nevertheless, as soon as you leave the hotel and start hiking, you are able to have a terrific time. Certainly if you choose one of the 23 other hotel where you can dinner without paying extra (excl. drinks). This dine around is great fun -if locations are chosen well. The alpinium garden is illustrative for the hotel: once it must have been beautiful. Too bad, with a better management style this hotel could be a jewel. Whether the hotel will be able to reserve its charme will depend on the apparent construction of a high rise direct near the hotel -which illustrates much of the current mind-set in Davos. The best assets of the hotel are the snow beach terrace (beautiful panorama), the bar area (at the evening), the balcony (south side, although do not mind the lacking painting); and as said the garden/wood around. For quests from the US: do not expect the level of service or infrastructure that is normal in hotels of the higher price class. Potential quests are recommended to verify also other historical hotels (www.swiss-historic-hotels.com). Given the reaction of fellow quests, our experiences are not isolated. The description of one of the staff classifying the hotel as poor seems to resemble the attitude of the owner, namely rather to save than to invest in the quests, which otherwise would certainly return. The low entrance level of the fee to join the "friends of the Schatzalp" distinguishes the hotel sharply from other similar historical buildings around the world, and indicates the deplorable situation of the hotel. It is hartbreaking that such a beautiful building is not in the right hands.
If you want to enjoy this jugendstil/art nouveau hotel in the mountains you are recommended to it quick before it is too late.

  • Liked — panorama
  • Disliked — service level/attitude of staff
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank camiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berghotel Schatzalp

Property: Berghotel Schatzalp
Address: Promenade 62 | Talstation Schatzalp, Davos 7270, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Davos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites
Hotel Style:
#5 Business Hotel in Davos
#9 Romantic Hotel in Davos
#14 Ski-In / Ski-Out Hotel in Davos
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Berghotel Schatzalp 3*
Number of rooms: 93
Official Description (provided by the hotel):
With a peaceful location 300 meters above Davos this traditional hotel is reached by a short ride on the Schatzalp funicular (four minutes) from the main street and enjoys glorious panoramic views across the valley.Bedrooms: The rooms are in old style but have charm and are very comfortable. All rooms have bath or shower, wc, telephone, radio, and modem connection and there is also free Wi-Fi access in all rooms and the hotel lobby. All south-facing rooms have a loggia (large balcony for sunbathing). Superior south-facing twin rooms are very spacious.Meals: breakfast buffet and five (winter) /four (summer) course dinner are served in the hotel's dining room, or in the Restaurant Panorama. ... more   less 
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Also Known As:
Berghotel Schatzalp Davos
Berghotel Schatzalp Hotel Davos

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