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“Overall very nice, but don't have dinner here”

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Hilton Garden Inn Davos
Ranked #4 of 56 Hotels in Davos
Certificate of Excellence
Luxembourg City, Luxembourg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Overall very nice, but don't have dinner here”
Reviewed 24 February 2014

We stayed here for one week in February 2014 and everything was perfect except for the one dinner we had. The quality was good but the portions were tiny and expensive for what we got. Better to go outside, there are good restaurants nearby that offer better value for your money. Apart from this, the hotel has a nice modern decoration, the rooms are very clean and comfortable and the staff is helpful and friendly.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank anacerqueira66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert A, General Manager at Hilton Garden Inn Davos, responded to this review, 26 February 2014
Dear Ana C

Thank you for your time and reply.

It is good to see that your overall stay was nice.
Also it is nice to read that you were happy with the quality of the food served.

We know that sometimes portions seems to be not so big, especially when choosing from the Grill dishes, where side orders need to be done in addition.

Our menu offers more than 40 dishes and I think that everybody can find something delicious in there. We will internally discuss what we can do better in the future with the team.

Best regards
Robert Attenberger
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Essex
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 February 2014

Room rate very competitive. We were allowed to check in at 10:30am. You get a free pass for the bus and the stop is outside the hotel. Room large modern and clean. Staff friendly and helpful. Internet included in rate and good bandwidth. Breakfast selection good and the room service food was excellent. Will be back next year.

Stayed February 2014, travelled with family
Helpful?
Thank WelltravelledEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert A, General Manager at Hilton Garden Inn Davos, responded to this review, 20 February 2014
Dear WelltravelledEssex

Thank you for your time spending on the survey and your great feedback.
It is a great pleasure for us to read about your satisfaction.

We look forward to your next stay with us.

Best regards
Robert Attenberger and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
1 review
Reviewed 9 February 2014

I was there for a short trip. Very friendly, modern Hotel. Would go there anytime again. I love the open lobby, where you can have meetings, sit on your own before the fireplace and read a book or drink something with friends. Bus station is just in front of the hotel. Easy access to the different ski-stations. Internet access was a little bit complicated, but worked very good.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nico Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 February 2014

When we asked the reception on our way out on if there was a feedback form to fill up, we were also requested to drop a note on tripadvisor. After the wonderful time we had there, we owe them this!
We stayed there between the 20th Dec to the 23rd Dec 2013 just before Christmas and we really enjoyed our stay (we even got a free ski-pass though we do not ski, it was useful to go up the slopes in Davos by the lovely trains). Spotlessly clean hotel, very friendly staff, gorgeous & spacious rooms & good food, we could not have asked for more. We had a room next to the main street and the rooms had sound proof windows... Wow!
Davos is generally an expensive place and while we love good hotels & do not mind spending a little more for good stays, I can tell you this one easily offers the best value for the money you spend. Lastly, I did fill up their online feedback form awith couple of recommendations and I was quite surprised to receive a response with each of the points clearly thought about. Rare, isn't it?
I really hope they maintain the standard & we are as delighted the next time we are in Davos!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank SternWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert A, General Manager at Hilton Garden Inn Davos, responded to this review, 10 February 2014
Dear SternWanderer

Thank you very much for your great feedback and detailed report of your stay.

The entire team was really happy to read about it and we appreciate the time
you spend writing your review.

We always try to offer a good value for money and service.

Hopefully we will be able to welcome you again soon in Davos.
The snow is fantastic at the moment.

Best regards
Robert Attenberger with Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoboken, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2014

A frequent traveler, I know that HGI properties can be great and can also be awful. This one happens to be a great one. First, the location of the hotel makes it very convenient to get around. The bus stops right outside the hotel and takes you to all the main shopping, restaurant, and recreation areas in town. We didn't need to use our car once during our stay. I wish we had a place in America where you can stay in a downtown city and be at any one of 7 world class ski resorts within 10 minutes. The hotel feels very new and clean. The white carpets in the hallways are still white (brave management). Our room was in great condition and we loved having a balcony, high-end sink, fridge, and HD TV. It only had a few English-speaking stations, however. The room lighting was excellent, and included reading lights on each side of the bed. I felt that the pillow cases could have been smoother, they had the texture of paper. But the pillows and mattress were comfortable. The breakfast buffet is fantastic and includes everything you would expect at a continental breakfast buffet. For drip coffee or other custom coffee-based drinks, order at the bar. While the staff were friendly, approachable, and seemed to want to help, we found that a few times they seemed unfamiliar with the area. I asked one front desk person about the mountain restaurant that is mentioned in their guidebook in each room, and she had to go ask someone else about it. They were always willing to go that extra mile to get us what we needed, which was appreciated. Lastly, we had the opportunity to use the hotel spa. This is not something I've seen in an HGI property before and it was fantastic. It included a sauna, steam room, raining shower, cold water shower, foot soakers, spine heaters, and a relaxation room. After a long day of skiing, I would really have preferred to use a hot tub, but there is not one at this property. Also, the lights in the "relaxation room" are rather bright and make it difficult to relax. Overall, this is a fantastic property in an incredible town. Would definitely stay here again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank skibumblanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 January 2014

We stayed in Davos for the Spengler Cup Tournament over both the Christmas and New Years holidays. Robert, the GM, and his entire staff are extremely accommodating!! They are all very helpful and kind! The food was incredible everyday! The espresso was delicious--JB made a caramel macchiato that was awesome. It's in a great location, with the mountains right off the balcony, walking distance to the Arena, shopping, and excursions. The water pressure (and heat) in the shower was incredible! And a word to any Americans traveling--they provide hairdryers in a mesh bag in the bathroom. Your American hairdryers (with a converter) will blow the power in the entire room.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank buffalojk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 30 December 2013

A new, modern and with a fine taste of decoration hotel; very clean with a wonderful bathroom and all the facilities; excellent breakfast. The staff was friendly. The view was nice. Everything (the lift from the garage) etc was very convenient. The value for money not so good.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fanny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert A, General Manager at Hilton Garden Inn Davos, responded to this review, 5 January 2014
Dear CharlotteAnavyssos

Thank you very much for your time and your great feedback.

We are delighted to read, that you have enjoyed your days in Davos.
Your compliments have been shared with the entire team and we look forward to welcoming you soon again.

Please feel free to contact us directly for any assistance you may need for your next stay.

Best regards
Robert Attenberger and Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Davos

Property: Hilton Garden Inn Davos
Address: Promenade 103, Davos 7270, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Graubunden > Davos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 56 Hotels in Davos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Garden Inn Davos 4*
Number of rooms: 144
Official Description (provided by the hotel):
The new Hilton Garden Inn Davos is located at the heart of the Swiss Alps in the superb destination Davos/Klosters. At 1560 metres above sea level Davos is actually the highest City in Europe. With its superb 320 km of ski runs it is a dream resort in Winter, indeed also in Summer with its endless sporting and cultural possibilities. ... more   less 
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