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“Service and beyond”
Review of Suvretta House

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Suvretta House
Ranked #2 of 33 Hotels in St. Moritz
Certificate of Excellence
Reviewed 1 September 2013 via mobile

If you are looking for a real 5 * hotel with traditional service values this is it. Faltless amazing and must be even better in the ski season! Staff highly trained with attentive..must go back next year..

  • Stayed: August 2013
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Thank hipskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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100 - 106 of 361 reviews

Reviewed 10 August 2013

Real a dream to stay and live the hotel atmosphere... THE COMFORTS AND THE STAFF... really HIGHTLEVEL... I hope come back soon... thanks for all! A place real romantic and exclusive you live in a natural sophiticated and comfortable magic exctasy.... but with open eyes... surrounding of extraordinary sensations. never forget this yourney.
My best regards ... a super sathisfied client

Room Tip: the suites? superb!
See more room tips
  • Stayed: July 2013, travelled with friends
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Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013 via mobile

We enjoyed our stay in the hotel a lot and even before liked to come here for dinner with our friends. The hotel is very clean, has a great kitchen and superb location very close to ski lifts and the piste. It is a traditional hotel and not one of the modern detox wellness hotels but we like that when we are on a ski vacation. Very nice memory !

  • Stayed: January 2013
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Thank Finocchiarocarlotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2013

Simply wonderful... This sophisticated and beautiful hotel is set on a magical alpine postcard-like backdrop of mountain views, valleys and freshness... The hotel rooms are spacious and tasteful. The bathroom so well thought out in design and usage. All ining experiences excellent, with great food options and very attentive and eager-to-please staff. Breakfasts were particularly satisfying. Pianist and tea off the lobby area in the afternoon was so relaxing. A shuttle was available to transport guests to (nearby) wonderful shopping options in St. Moritz village. The hotel's swimming pool and tennis courts were very inviting. Not enough time at this hotel. Will have to go back. Views from everywhere at the hotel... simply breathtaking. There is a dress code in the evening in certain areas of the hotel. Highly recommend...

  • Stayed: July 2013, travelled with friends
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Thank L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2013

Stayed at Survetta House for a few nights over New Years. Driving up to Saint Moritz you can see an amazing castle like building.. which turns out to be Survetta House. The staff and concierge are very welcoming, the rooms are amazing, the lobby is gorgeous and the view from your room is outstanding.

It's like a fairytale, most amazing place I have ever been and stayed.

The ski hire downstairs is handy and the equipment is the best. The staff are very helpful and there are tracks on the mountain start/end right at the hotel!

The buffet breakfast was the most amazing breakfast i have had in my life.

Would love to go back in the summer.

  • Stayed: January 2013, travelled with friends
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Thank kaidgenceleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2012

I was on holiday in St. Moritz and I stayed at Survetta House. The hotel is beautiful, both outside and inside. It looks like a castle in countryside. My room was beautiful , luxurious and large. I loved the decor in shades of purple.
We stayed in the summer and there were many activities to do. There is a large swimming pool and a beautiful stained glass window that lets you see the mountain landscape. There is also the possibility to rent a bike.
The only thing that I didn't appreciate was the staff cold and unwelcoming.
Great hotel but very expensive.

  • Stayed: July 2012, travelled as a couple
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Thank Alix P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2012

Loved the hotel no problems with meal portions, unless you are used to eating too much! the hosts were lovely people and it is just wonderful...but. We felt that with the costs of the rooms somethings out to be included, for example the hotel charged us over £70 for using the hotels transfer bus to and from the railway station, this really out to have been included in the cost of the stay, it just makes them look like they are money grabbing. We also found that at around £16 for a gin and tonic the hotel had driven it guests to their rooms after the evening meals. We spend a lot of time in swiss hotels and this hotel charges so much for drinks that after the evening meal most guests went to bed leaving the bar area without much atmosphere. This is a real shame. I am sure if they reduced the bar prices by 40% and increased the room prices by 10% and included the costs of transfers the experience for customers would have been better.

We are in two minds as to whether to go back, on the one had we loved the hotel but everyone hates being ripped off and to have a couple of drinks after a meal is going to add £64 to your bill so you don't enjoy the drink or you don't drink. It saddens me because anyone who stays in this hotel can afford the drinks but these prices remove the enjoyment from doing so.

So my message to the proprietors to increase your room prices and reduce your incidentals costs and you guests will likely spend just as much but will have a much more enjoyable time in doing so.

Lastly, this hotel provides both a mixed sauna area and a women only area. The result is unlike many other swiss hotels, one of segregation. My wife and I enjoy using these spa areas together and because she was one of the few women in the moved area did not feel as relaxed as in other hotels. In effect the segregated area rather spoilt it for us, I ann sure that other women have had a similar experiance.

  • Stayed: January 2012, travelled as a couple
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4  Thank Seven_Spades_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suvretta House

Address: Chasellas, Via 1, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Ski-In / Ski-Out Hotel in St. Moritz
#2 Spa Hotel in St. Moritz
#2 Luxury Hotel in St. Moritz
#2 Family Hotel in St. Moritz
#5 Business Hotel in St. Moritz
Price Range: £406 - £1,137 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suvretta House 5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Suvretta House Hotel St. Moritz
Suvretta Hotel St Moritz

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