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“Palace magic”

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Badrutt's Palace Hotel
Ranked #2 of 33 Hotels in St. Moritz
Certificate of Excellence
GreenLeadersGold level
Zurich, Switzerland
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Palace magic”
Reviewed 20 August 2014

Like every summer I like to return to the palace in St. Moritz.
The palace, perched right on top of St. Moritz lake seems like the benign king of the valley.
For me, this place is simply magical and without fail every time profoundly changes me as a person. It's elegance, beauty and history -without being stuffy- remind me how beautiful life is.
I think in the hustle and bustle of every day life we sometimes forget this.
The palace is home to many happy memories; I almost can feel the wild parties that have been celebrated here, the home away from home it has been and is for their regular guests -myself included- in winter and summer and the grand time we have, the numerous weddings, I could go on and on. Like an echo I believe that this happiness lingers and can be felt to this day.
All of this and more draws me back over and over again. From the moment I step into the palace all everyday troubles seem to melt away. An enchanted island in a world that seems to have mostly forgotten that people are what matter most.
The palace is not cheap but in light of all the amenities it offers it is great value for money. The concept here is that there are no hidden or additional costs to the daily room rate.
From the second you announce your arrival you are treated like royalty. If you arrive by train the palace will pick you up at no cost in one of their oldtimers -Maybach or Rolls Royce- at the train station. A fitting start for the pleasures yet to come. In your room a fully stocked fridge with drinks, a heavenly fruit basket and sweets from the pastry chef await. That wifi is free of charge goes without saying. Most rooms offer a spectacular view on the valley. A typical palace day starts with one of the best breakfast buffets I have seen and a wide choice of complimentary papers. It is not uncommon to linger and spend the entire morning at breakfast. The glorious view on St. Moritz lake with its alpine backdrop, the impeccable service and sheer variety of the breakfast buffet make it almost impossible to leave. Like before all of this is included. After a walk, hike, bike ride, stand-up paddling, wind- or kitesurfing for me a fitting end for an activity filled afternoon are a drink or afternoon snack in the grand hall.
The chocolate cult, prepared by Mr. Stefan Gerber (the undisputed pastry king of St. Moritz) and his team is a must.
For total relaxation head down to the spa, the swimming pool and outdoor hot tub are breathtaking as are the treatment rooms in swiss stone pine wood that put you into an immediate state of calm. Or try one of the steam rooms that instead of a cold pool come with a cold fog room. With so much to do dinner usually starts late so there is ample time to transform or be transformed down at the spa into the elegant version of oneself for dinner and various other nighttime activities. For the more casually minded there is the Chesa Veglia only a stone throw away from the hotel.
One of the things I enjoy most in all my stays here are the variety of worlds I can visit through out the day. Casual elegant in the morning, sporty/athletic throughout the day, elegant or simply laid back in the evening. There is something for every mindset and taste. Always with the focus on providing the most pleasurable experience possible. The memories forged here last a lifetime. Whenever I feel down or sad I think of my sunny happy days at the Palace in St. Moritz and they never fail to make me smile and lift me up. This I think is priceless.

Room Tip: All rooms are very well thought through -plenty of closet space and wonderful bathrooms. I would try...
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  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank franzan21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (72)
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English first
San Luis Obispo, California
Level 4 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2014

Perfect from check in to check out. We arrived very late after over 24 hours of travel. Our original room was not what we were expecting, so we asked for a different one. Within 30 minutes we were moved to an ideal room and 4 staff came to assist us with the move. The new room had a lake view and a large deck. I realize that this hotel cannot always accommodate room change requests, so we felt most fortunate that this worked out. Many thanks to Stephanie for helping facilitate this! The room was quiet, wonderful beds, with twice a day maid service. We thoroughly enjoyed the lake view and the deck was perfect for early morning yoga practice. Room service was impeccable and the food was outstanding. The pool, hot tub area is absolutely beautiful. It rained every day and we spent several rainy afternoons in the outdoor hot tub. The spa area is also beautiful. Be aware, it is a typical European clothing optional spa area! The lake trail and bus station were an easy 5 minute walk. Also many good restaurants within walking distance. I was very sad to leave after a relaxing, pampering, perfect 6 day stay.

Room Tip: Try to get a lake view room if possible.
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  • Stayed August 2014, travelled as a couple
    • Value
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Helpful?
Thank mbhaack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stillwater, New York
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 August 2014

When you stay at Badrutt's Palace you are greeted and treated like royalty from the time you arrive until departure day. When we arrived it was raining and there was a woman waiting outside the motorcoach with an umbrella for whoever wanted one. My sister developed a chest cold on the trip to St. Moritz and the front desk called approx. 30 minutes after check-in to see how we liked our room and told her of my sister's illness and they sent up the butler with a hot water bottle and some tea and sent a nurse to help her with some medicine. The wait staff in Le Restaurant is very attentive and professional. The cool thing about the hotel's personal taxi is that it is a Rolls Royce and you can use it to go anywhere around town. The Wellness Center is fantastic and everytime you go to the pool, you are offered the use of a locker and inside the locker is a robe, slippers, a bottle of water and a comb and nail file. The outdoor hot tub is a negative edge pool that is nestled between the Swiss Alps and Lake St. Moritz. The indoor pool is heated and has a waterfall with an area that you can dive off into the pool. The stocked refrigerator includes water, soda, juice, beer and wine for your convenience. I mentioned to the concierge that is was my sister's birthday so we could use the Rolls Royce to visit the whiskey bar and the next day we come back from our train ride to Italy and there was a bouquet of flowers, a chocolate mousse cake in the shape of Badrutt's Palace and a birthday card! Wow was that impressive! One of the days we were venturing out to sight see the doorman at the front of Badrutt's Palace told us that we were expecting rain and handed us an umbrella and sure enough, the rain began shortly after we left. The rooms are very well appointed and has a breathtaking view from the balcony no matter which side you are facing. As a guest of the hotel, you are given the Mountain Pass which allows you free access to the buses, trains, funiculars, and cable cars all around the area. We visited several mountain towns outside St. Moritz using this pass and went up several mountain tops and saw spectacular views. The food at Le Restaurant was superb and the service was impeccable. I would definitely go back to Badrutt's Palace and highly recommend it to all my friends and family!

Room Tip: The side units have a balcony view of both the lake and the city with a 360 degree view of the mount...
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Deb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, Missouri
Level 5 Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 August 2014

Made an 8 night stay here in a 2 bedroom suite the last week of July, 2014. This hotel is the quintessential old world European hotel. Extremely elegant in every way with over the top service. Sits right on lake St. Moritz Dorf with breathtaking views in every room. Easy access to bus and train stations. Rooms have heavily laden hand-carved wood ceilings, heavy solid wood doors and marble everywhere, Priceless antiques fill the lobby and individual rooms. Entire staff is dressed in formal hotel attire and likes nothing more than to make you happy with any desire you may have. The indoor infinity edge pool and spa are top-notch and among the best in Europe. Be aware: The town of St. Moritz is a 3.5 hr. bus ride from the Zurich airport through a very scenic but twisty mountainous road so be ready for that. My only real complaint is that everything in the hotel and St. Moritz in general is * extremely * expensive, even for Europe - approx 3-4x US prices. (Example: $28 for 2 beers, $10 for diet coke, $58 for room service hamburger and fries- no kidding!). As a bonus, the surrounding streets are beautiful and full of stores carrying the very best of the very best names from Rodeo drive and Paris so bring your wallet if you are a shopper! It is obvious that the richest of the rich stay here when they want the best and money just doesn't matter. Overall, the service and beauty of the hotel is worth the extra charges if you have the money to spare. Would highly recommend and would gladly stay here again.

Room Tip: The hotel sits on a hill and all rooms face the lake and surrounding Alps so the views are great thr...
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank emleestudios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 5 Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 August 2014

Wow! Every detail is taken care of by the staff at Badrutt's Palace. We arrived with a sick baby upon check-in. Within 15 minutes of arriving in our room, a small stuffed animal was delivered to the room as a way to make our baby feel better. So thoughtful and a step above. The room we received was a suite with French doors separating the two rooms. This was perfect in the evenings when we were able to put our baby to bed and stay up in our own room. Every day we started with the most amazing breakfast. Made to order omelets with cereals, fruits, meats, cheeses, bread varieties and bacon/sausage. When selecting food from the buffet, the wait staff would be right beside you ready to deliver it to your table for you. It was rare that they would allow you to walk across the dinning room with a plate in your hands. By far the best service we have ever received and we have stayed in wonderful hotel chains like Kempinski, Four Seasons, and Ritz-Carlton. We felt like we were staying in a palace for royalty. The location is picture perfect. From the main lobby and dining room the view is priceless.
The only thing that met expectations but did not exceed expectations was the spa. The spa area is smaller than anticipated and the co-ed section made it less comfortable than other spa experiences. Also, the treatment rooms are in a separate area than the spa area. I did enjoy a facial while there which was good. Walking into the pool area from the elevator is unexpected. It feels like you are walking into a cave, which is a little unnerving the first time. We had a great time playing in the pool, both indoors and out, with our baby.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Travelers804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2014 via mobile

The service is top notch. One of the most beautiful hotels I have ever stayed in. Food is great. The most beautiful views if your room is lake side. Plenty to do for a week or two. Next time will be there in the winter.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Don G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Washington
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 July 2014

We were fortunate to be able to spend six nights at the Palace with a group. We arrived in a coach from Zurich and there were a dozen staff lined up to greet us and quickly get us to our rooms. We certainly weren't the celebrities that frequent the hotel, but we were treated as such.

Nothing is more upsetting than having to pay for wifi, but that's not the case here. Free, fast, and strong throughout the hotel and rooms. They also give every guest a electronic card for the local bus service that takes you to many nearby villages, and rides on all funiculars, cable cars, and chair lifts. Those lifts are expensive.

I was telling someone in our group how we took the number 2 bus to Punt Muragl Talstation, loaded into the funicular and hiked for 2 1/2 hours and rode the chairlift down to Pontresina all for free with our card. This same trip was offered our group by the local guides for 70 francs each. The friends said that they did the same thing, except they rode in the hotel's Rolls Royce instead of slumming it in the bus!

No ice machines, but a call to room service gets you a free large bucket delivered in less time it would take to get your own ice in a typical hotel. "Only one bucket, sir? Do you need any glasses?"

Unbeatable service and a good value for all that is included!

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank TAReedH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Badrutt's Palace Hotel

Property: Badrutt's Palace Hotel
Address: Serlas, Via 27, St. Moritz 7500, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in St. Moritz
#2 Spa Hotel in St. Moritz
#2 Luxury Hotel in St. Moritz
#3 Business Hotel in St. Moritz
#5 Romantic Hotel in St. Moritz
#9 Family Hotel in St. Moritz
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Badrutt's Palace Hotel 5*
Number of rooms: 157
Official Description (provided by the hotel):
Badrutt's Palace Hotel has and always will be remembered for its comforts of the highest degree. It offers 157 elegantly appointed guest rooms including 37 suites and junior suites, as well as seven restaurants and three bars. Every guest is made to feel like a V.I.P. when they are picked up from the station in the hotel's own Rolls Royce and driven to the traditional Grand Hotel where they are waited on in their suite by their own personal butler. Access to Palace Wellness with fitness centre, sauna, steam rooms plus indoor and outdoor pools offers guests additional relaxation after a day's skiing, while the ice skating rink and entry to the legendary King's Club nightclub provide exclusive entertainment. All included in the price of the room, on top of the "Ski Pass Inclusive" (as of two nights or more) - are the refreshment bar, WiFi internet access, movie channels and a media library. ... more   less 
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Also Known As:
Hotel Badrutts Palace
Badrutts Palace St Moritz

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