Of all the luxury hotel I've stayed in the past, Badrutt's Palace is definitely the one that has most glitz. I usually prefer smaller boutique hotel, but with all the reviews I've heard, I've decided to try the legendary Palace.
I stayed there for 5 nights in January, and I still can't justify if I had a "good" stay at Badrutt's. I was there to see the Polo on ice, and that was probably the busiest time at Badrutt's with lots of super VIPs from all over the world....
Let me break it down in pros and cons
Pros: location, location, location....It's right in the center of town, across from all the designer boutiques, easy walk everywhere, and has unblocked view of the lake.
Great service...but comes with attitude. My friend was altitude sick one night, and I asked the concierge to cancel our dinner reservation for the night. Without me asking for it, they sent us hot water and tea later! Amazing service! Though with all the VIPs there, sometimes we were ignored when we're at the concierge. Hotel also offers free shuttle for skiers, and take care of our ski pass in the hotel which is a really nice touch.
They also include mini bar and wireless in the rate which is always a nice extra.
Cons: the lake view rooms were all booked when we were there, so we only got a regular deluxe room, the room is tiny and very outdated, not what we expect when we paid over USD 1000 per night, the room is more like a USD200-300 room. Despite our tiny little room, the hotel was kind enough to offer us a room on the corner so we have a small balcony with partial lake view (great service again).
Food is mediocre, but the room service staffs were friendly and delivered our food very quick. I tried the dining room one night, nothing too special, and Nobu ...gee....is like 100 time worse than the Hong Kong Nobu, but the price is 100 times higher in St. Moritz.
Then there's service...though everything was efficient with some amazing touch, some staffs have attitude and they're pretentious. So...it is really hard to justify if the Palace does offer good service.
We were at the Kings Club one night, the music is boring, crowd is snobbish, and drinks are way overpriced, but hey I guess that's just the way it is in St. Moritz.
I don't know about other hotels in St. Moritz, but while we were there, most guests in the Palace have this mean face, so it's kind of scary!
I'd recommend the Palace to those visiting St. Moritz in the summer. With lower rates, less crowd, I think staying here in the summer has better value.
Would I come back in the winter? maybe, but wouldn't come back here on Polo weekend unless I get my own mean face :D
- Official Description (provided by the hotel):
- Badrutt's Palace Hotel has and always will be remembered for its comforts of the highest degree. It offers 157 elegantly appointed guest rooms including 37 suites and junior suites, as well as seven restaurants and three bars. Every guest is made to feel like a V.I.P. when they are picked up from the station in the hotel's own Rolls Royce and driven to the traditional Grand Hotel where they are waited on in their suite by their own personal butler. Access to Palace Wellness with fitness centre, sauna, steam rooms plus indoor and outdoor pools offers guests additional relaxation after a day's skiing, while the ice skating rink and entry to the legendary King's Club nightclub provide exclusive entertainment. All included in the price of the room, on top of the "Ski Pass Inclusive" (as of two nights or more) - are the refreshment bar, WiFi internet access, movie channels and a media library. ... more less
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- Also Known As:
- Hotel Badrutts Palace
- Badrutts Palace St Moritz