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“never ever again” 2 of 5 bubbles
Review of Hotel International au Lac

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Hotel International au Lac
Ranked #10 of 45 Hotels in Lugano
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“never ever again”
2 of 5 bubbles Reviewed 7 September 2012

hotel is ok located however the staff in rwstauran and especially the old guy in the bar are
either incredibly silly or maybe it is just that they are incredibly impolite. the rooms for 220.- are really not worth the price: small, old fashioned batheoom, no mini bar, but incredibly loud. i changed the room
because the first night sleep was impossible due to people in the street during the night discussion and talking without the hotek doing anything against. second night other side of hotel: there is a place the your ones go to during the night - of course they are lous when going there/ coming back.
in the batheoom toilet water and sink
water constantly runs - the staff did neither stop / repair it nor gave a discount rate. there must be better places in Lugano. there are better places somewhere else. i travel at least two/three day a week simce years. something like this never ever happened before.
mind this hotel!

  • Stayed September 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank aloah123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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393 reviews from our community

Traveller rating
    171
    157
    47
    13
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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  • Japanese first
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  • Russian first
  • Spanish first
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English first
Nicosia, Cyprus
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 25 August 2012

This is the perfect location - on the lakefront road, central with easy access to buses.

This is an old style luxury hotel
Furniture is period furniture
Family run

The rooms could use a touch of upgrade

There is no mini bar or mini fridge in the room

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kidsroundtheglobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIDLANDS UK
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 9 August 2012

Bernina Express + bus brought us to Lugano. This was the first hotel in our rail trip that was not obviously close to the train station but the walk was downhill and quite attractive, via the town centre.

Hotel welcome was best on our trip. With hindsight we should probably have planned more than an overnight here and seen more of the town/lake.

Room and breakfast were very good and we had a decent dinner too - the hotel in general has a nice old-world feel to it with staff who seem to enjoy making guests feel at ease.

Free internet workstation in the bar.

Room Tip: Lakeview rooms are attractive.
See more room tips
  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MIDLANDS-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 27 July 2012

I stayed here after traveling all day from France. It was good value for the price in the area. After the initial shock of the way the doors open and the 1970's decor, this hotel was charming with a lovely breakfast and the bar area had a pretty view

Room Tip: This hotel is in great need of a renovation, but it is typically Italian style and it has an old wor...
See more room tips
  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JodsSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vereeniging, South Africa
1 review
5 of 5 bubbles Reviewed 16 July 2012

I stayed there for two weeks and the staff were fantastic! Great breakfast and best of of all was the swimming pool! Good location!

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roelien g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin Ireland
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 9 July 2012

Stayed here late June and found it to be easily accessible and most convenient. Car parking adjoining and the swimming pool and gardens were most welcome in 32 degrees. Breakfast was very good and we would definitely stay here if visiting Lugano again and would recommend it to all.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 15 June 2012

This hotel, placed 50m from the lake and at the edge of the pedestrian city centre (tourist area) provided a very pleasant stay for my friend and me during a long holiday weekend in Switzerland. When I say Switzerland, I mean it in the most Italian sense of the word!

When we arrived, together with my labrador, we all (Desmond included) were greeted warmly, and the staff even allowed me to check in using my small command of Italian. They also spoke French and Spanish (and I suspect German). We arrived a bit early for check-in, so they took our cases and placed them in our room for our return later in the day. The staff greeted us each time we came and went.

Our room was an economy room in the back of the second floor, so we only had a view of the building and courtyard (and were 5m from the back patio). The room was clean and comfortable with plenty of space, and the daily cleaning service was friendly and well-accomplished. The "matrimonial" bed was standard for Europe - two twin beds connected.

We didn't use the pool, as it was rather chilly, but it's a nice back garden with patio - from one side, you can see clear to the lake.

Morning breakfast was a generous buffet with meats, cheeses, yoghurt, meusli, croissants, and some cooked food. When I had to decline the fruit salad due to an allergy, the delightful Italian waiter found some fresh cherries for me in the kitchen. Go early, though, as yummy treats like smoked salmon are eaten sooner than others.

If you can, do walk up the stairs. The paintings along the walls are unique collections that span from botanicals to nudes to unexpensively framed old family pictures.

Wi-Fi is either paid or accessible for free from the lobby and first floor lounge (which also features a lake-view balcony).

Room Tip: If the view is important to you, pay for that variety of room. (No free upgrades like in the U.S. or...
See more room tips
  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank delraycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel International au Lac

Property: Hotel International au Lac
Address: via Nassa 68 | Piazza Luini, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Lugano
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel International au Lac 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Prime location in the old-town quarter and shopping district of the city centre and on the lake-promenade.Historical Downtown Hotel with extended facilities such as private garage parking, lobby-bar, garden with swimming-pool and WiFi Internet. A variety of restaurants, pizzerias and typical bars are located close to the hotel. ... more   less 
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Also Known As:
International Au Lac Lugano
International Au Lac Hotel

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