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“Beautiful location and view” 5 of 5 bubbles
Review of Grand Hotel Eden

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Grand Hotel Eden
Ranked #25 of 45 Hotels in Lugano
Switzerland
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Beautiful location and view”
5 of 5 bubbles Reviewed 22 January 2014

We stayed here just after Christmas. We booked a room with a side view of the lake. Our room was located in the second building across the street from the lake. We had a spectacular view of the lake and snow capped mountains from our room and balcony. We were on the 6th floor. The rooms are pretty and comfortable. There is a spa and swimming pool which we did not use.
The bar is nice. Very good and attentive service. Breakfast, which was included in the hotel room rate, was a nicely presented buffet with something for everyone. The restaurant is just on the lake so you have a lovely view from here, too. The hotel is within walking distance to the city centre - about ten minutes. You can walk along the lake and thus can avoid walking just next to the dense traffic on the roads. All in all a very pleasant stay.

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ursula P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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294 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Canton of Valais, Switzerland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 11 January 2014

Very good hotel, the breakfist was very good, the bedrooms nice with a good view. People were friendly. Nice swimming pool and welness place. The decoration inside the hotel was beautifull. Very good hotel !

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maxapotito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fair Oaks, California
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

Although you are in Switzerland and pay in Swiss Francs, you may as well be in Italy and can get there, technically, on one of the boat cruises on the lake to some small villages. Our 2 days there, we had overcast the entire time so we couldn't see all of the beauty there. The hotel has a good view of the lake and directly across the street is their bar, restaurant, gym, and indoor pool. The staff is helpful and the room as well as lobby are nicely decorated.

Room Tip: When checking out and given the choice of paying in swiss francs or us dollars, choose the swiss fra...
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JimPFairOaksCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 bubbles Reviewed 20 October 2013 via mobile

this place feels like the inside of a mausoleum or a crypt. everything is terribly dark, furniture, carpets, walls. if you add a winter the view on the lake you feel like you're in an hospice of the soviet era. more than paradiso it should be an emotional purgatory

Stayed October 2013, travelled on business
Helpful?
1 Thank Massimovitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

I was lucky enough to stay here during a Tauck World Discovery tour. This hotel is distinguished in a old world charm kind of way. The location is perfect for long walks along the lake and the views outside our room facing the lake and small villages was beautiful. The mountains and lake views are something you can look at all day. I found the rooms to be comfortable and clean. Every single meal at the restaurant was great. The staff was well trained, helpful and pleasurable in every way. We enjoyed the dock side dinning and meals, especially at sunset.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank flyforffun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foster City, California
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 7 September 2013

The hotel is located very well - close to the Paradiso train station, lake lugano ferry stop and just next to the #1 bus line that connects central Lugano to Paradiso. It's also right by the lake. We stayed in the building that's not right on the water (i.e. on the other side of the road) but the angular configuration of the rooms ensured a spectacular view of the lake, surrounding areas and the water jet. Staff was very helpful and assisted us a lot with figuring out the train to Milan next day. Free wifi worked pretty well. The breakfast area is simply magnificent offering wonderful vistas of the lake and the breakfast spread was quite good with some fishes! The rooms, at least in the building we stayed in, while quite decent overall, is probably due for some renovations/updates in the near future.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank deepdebroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallinn, Estonia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

Probably this five star hotel in a real life draws for four stars. The hotel hasn't looked fresh and new one. Sometimes I felt like in some care home.
I had my late flyght so in the hotel have been around 23.00. I wanted to order some food from the restaurant, but reception told me that it's not possible, because kitchen closed. HM.... Interesting!!! If you are hungry just go to McDonalds!
The service in a hotel is the real Italian service- sometimes rude and so slow.
But one thing what I really liked and drove me crazy its view from the window.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank IrkaJerka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Eden

Property: Grand Hotel Eden
Address: riva Paradiso 1, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Lugano
#10 Romantic Hotel in Lugano
#13 Luxury Hotel in Lugano
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel Eden 5*
Number of rooms: 115
Official Description (provided by the hotel):
The Grand Hotel Eden lies on the water front of Lugano Paradiso one of the sunniest spots in the area of Canton Ticino. Modern and charming, the spacious bedrooms provide all the comforts needed to make our guests' stay an unforgettable and relaxing experience.An ideal place for meetings and business trips alike, the Convention Centre is equipped with the latest communication and conference technology, including video conferencing. ... more   less 
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Also Known As:
Grand Hotel Lugano

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