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“Fantastic Weekend at Lugano Dante Center”

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Lugano Dante Center Swiss Quality Hotel
Ranked #1 of 45 Hotels in Lugano
Certificate of Excellence
ATHENS
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic Weekend at Lugano Dante Center”
Reviewed 24 December 2008

My wife and I really enjoyed a romantic weekend at Lugano and the hotel was part of it.
The hotel is conveniently located in the center of the old town.
The parking is certainly a plus.
The staff very helpful and friendly.
The breakfast fantstic

  • Liked — Location
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank yiorgospappas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customerrelationship, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, 30 December 2008
Dear yiorgospappas,

Thank you for reviewing Hotel Lugano Dante. We were glad to see you and your wife "enjoyed a romantic weekend" with us. We feel our hotel is the perfect romantic getaway for couples. Our location is nestled in the pedestrian center of Lugano. We offer, our guests traveling by car, a convenient, secure garage. You won't need a car in the city center no matter the season or weather conditions. Lugano has many restaurants, bars and even a casino in the city center, all within walking distance. We are a 4 star hotel that pride ourselves on our service. Our staff are trained and experienced in "one to one" customer service. We know that if a customer is treated special and needs are satisfied, they will return to us. Our breakfast, always a crowd pleaser, is controlled daily for quality and great service. Please come back again. Happy New Year and Best Wishes from us to you and your family!
Sincerely,
Carlo Fontana - GM
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (133)
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English first
UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 December 2008

i booked from booking.com

anyway i just want to thank every single member in this hotel, it was a so nice staying and i spend a nice time with you. I'll recommend this hotel and return to this hotel again if i return to Lugano.

thanx a lot for everything.

Naif ALshalhoub and his wife :):)

  • Stayed December 2008, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
Helpful?
1 Thank Naif_a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 December 2008

Exceptional location (once I FOUND it! A little tricky driving into the pedestrian area) in the pedestrian area which required no transportation once arrived. Extremely helpful friendly pleasant staff. Beautiful lavish breakfast buffet. Afternoon refreshments in the lobby. Peaceful comfortable lobby sitting area. Bright roomy spaces (superior single rooms anyway). Attentiveness to little details such as a bottle of water for the road upon departure.

  • Liked — location was superb
  • Disliked — Perhaps lack of outdoor space in warmer weather
  • Stayed December 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gottmeinwasist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, Carlo Fontana - General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, 26 December 2008
Dear gottmeinwasist,
Thank you for rating Hotel Lugano Dante. We are so glad to hear that you found our location to be "exceptional" and our staff "helpful friendly pleasant". As you know, the hotel sector is a very competitive market and in order to thank our guests for their confidence , we have to keep moving and reinventing ourselves continually. Our breakfast buffet is "lavish" and quality controlled daily. It is our pleasure to offer afternoon refreshments in the lobby as way to make our guests feel comfortable and welcome while they are with us. We would suggest to all guests arriving by car, to go on our website www.hotel-luganodante.com and retrieve instructions on how to get to us hassle free.
Please come back and visit us again. We wish you health and happiness in 2009.
Sincerely,
Carlo Fontana, GM
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Israel
Level Contributor
136 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 29 November 2008

I simply love this hotel. Stylish, European, Impeccably clean, located in the pedestrian zone close to all shopping. Beautiful breakfast. Rooms relatively small but who cares??

  • Liked — Atmosphere location
  • Disliked — rooms are small
  • Stayed November 2008, travelled on business
    • Value
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank RachelIsrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, 4 December 2008
Dear RachelIsrael,

Thank you for all of the nice comments. Positive feedback, like yours, is a great confidence boost to Hotel Lugano Dante. You wrote "Stylish, European and Impeccably clean", we have recently updated our decor and we're glad you noticed.

Should you wish for a larger room next time, do not hesitate to ask, our reception team will assist you in choosing a room that best suits your needs. Rooms vary in size according to category chosen. We currently have 5 different room categories: Quality, Superior, Executive, Junior Suite, Suite.
Amenities vary according to category chosen; all rooms include our "beautiful breakfast" buffet.

Please come back and stay with us again in beautiful Lugano. Our convenient location is perfect for January sales (you can shop, drop and shop)!

Sincerely,
Carlo Fontana, GM & the Staff
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Saratoga, California
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 16 November 2008

This hotel is nearly perfect. From the train station, take the funicolare down to town -- the hotel is footsteps from the bottom of the funicolare. This is mid-city and you are close to shopping (Via Nassa), and all kinds of restaurants, all within a 5 minute walk.
The front desk staff is extraordinarily helpful, and they each speak perfect English, French, Italian and German.
The rooms are very clean. The wireless internet works perfectly.
Breakfast is wonderful -- meats, cheeses, fruits, eggs, baked goods, juices, etc.
We simply could not ask for better.
RAB and DOB
Nov 16, 2008

  • Liked — The staff
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank RichB89600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, 19 November 2008
Dear RichB89600,

Thank you for the 5 Star rating given to Hotel Lugano Dante. We passed along your positive feedback to our staff as Moral Boosting. Customer feedback helps us to learn and improve our services.

We hope our convenient location made it possible for you to really enjoy beautiful Lugano as a pedestrian. Being close to the funicular, gives easy access to our guests that travel to and from Lugano by train.

Our rooms vary in size, upholsteries, furniture and amenities depending on category chosen. We were glad you noted the cleanliness of the room because we put cleanliness first at Hotel Lugano Dante.

The "wonderful breakfast" you were served is what puts us above the others and is quality controlled daily.

Please come back and visit us again. We Wish You Safe and Happy Holidays!

Sincerely,
Carlo Fontana, GM and the Staff
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UK
Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 November 2008

We were only staying for one night as we were travelling through but was really pleased to see that the hotel lived up to its reviews on this site - the room was very comfortable, bathroom was big enough, they were great with my nine-year old son. The breakfast bar probably deserves a website of its own or a Nobel prize. Would be delighted to stay there again.

  • Liked — Location, friendly staff, great experience for the money
  • Disliked — Nothing
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank TheWaddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, 7 November 2008
Dear TheWaddler,

Thank you for staying with us. We are glad the room was "very comfortable". Children are always welcome at Hotel Lugano Dante and until 12 years of age, stay free in parents room. We hope, our guest's children will somehow rememeber their stay in Lugano and the way the enriched all of us with their smiles.

We are proud of our breakfast buffet, it is a team effort and quality controlled daily.

It was a pity you could only stay one night. Please come back again when you are in Lugano and stay longer. And that will be "Wonderful Surprise" for us.

Sincerely,
Carlo Fontana GM & the Staff
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Melbourne Australia
1 review
Reviewed 31 October 2008

In some 40 years of travel, never have we been compelled to write and acknowledge a hotel experience until now !The Hotel Lugarno Dante made us feel like very specialguests in so many ways........the staff are outstanding, the small touches like all day coffee, internet access, free mini bar, snacks etc were just unexpected and freely offered. The locationin Lugarno is brilliant too. I have emailed the General Managera Mr Carlo Fontana to congratulate him on his marvelous hotel.You can tell a lot by the staff attitude, they love working there.Absolutely top notch accomodation.Daryl and Del Fedden Melbourne Australia

  • Liked — not being treated like cattle !
  • Disliked — only 4 days to spend !
  • Stayed September 2008, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank dazmik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, 7 November 2008
Dear dazmik,

Thank you, thank you, and thank you! We cannot take all the credit, did you ever stop and realize, that a pair like you make our job easy?

We are proud to offer complimentary "small touches", coffee, tea, snacks in lobby, internet, non alcoholic mini bar in rooms and lots of smiles. We are in a competitive market and we know you have many other choices. Our team at Hotel Lugano Dante are trained in "one to one" customer service, similar to what you may expect and find at 5 star hotels. We want customers like you and we are not afraid to show it. We leave our frowns outside and show off our "pearly whites" to our customers !

Come back to our "brilliant location". Having you and your wife stay with us was a pleasure and a "breath of fresh air". We hope to see you again soon!

Sincerely,
Carlo Fontana GM & the Staff
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Additional Information about Lugano Dante Center Swiss Quality Hotel

Property: Lugano Dante Center Swiss Quality Hotel
Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 45 Hotels in Lugano
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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