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“Super Hotel”

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Lugano Dante Center Swiss Quality Hotel
Ranked #1 of 45 Hotels in Lugano
Certificate of Excellence
Reviewed 29 December 2008

Superb reception, excellent hospitality, great care by staff at all levels, cosy atmosphere, unbelievable breakfast buffet.
Highly recommended whether you are staying for one night or longer, for business or leisure.

  • Stayed: December 2008, travelled on business
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1  Thank ATcyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, Carlo at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 3 January 2009

Dear ATcyprus,

Thank you for reviewing us. At Hotel Lugano Dante, we treat you as an individual and are proud to offer our guests "one to one" service. We do not operate as a chain where everything is standardized. We offer several room types (something to suit everyone's needs) and have recently added a few carpet free rooms. We hope our great location made it easy for you to enjoy Lugano. Our "unbelievable breakfast buffet" is a team effort: the food and service are quality controlled daily.

Thank you for recommending us and please come back and visit us again. We wish you a Happy and Safe New Year!

Sincerely,
Carlo Fontana,

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Reviews (1,973)
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861 - 867 of 1,973 reviews

Reviewed 24 December 2008

My wife and I really enjoyed a romantic weekend at Lugano and the hotel was part of it.
The hotel is conveniently located in the center of the old town.
The parking is certainly a plus.
The staff very helpful and friendly.
The breakfast fantstic

  • Stayed: December 2008, travelled as a couple
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1  Thank yiorgospappas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customerrelationship, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 30 December 2008

Dear yiorgospappas,

Thank you for reviewing Hotel Lugano Dante. We were glad to see you and your wife "enjoyed a romantic weekend" with us. We feel our hotel is the perfect romantic getaway for couples. Our location is nestled in the pedestrian center of Lugano. We offer, our guests traveling by car, a convenient, secure garage. You won't need a car in the city center no matter the season or weather conditions. Lugano has many restaurants, bars and even a casino in the city center, all within walking distance. We are a 4 star hotel that pride ourselves on our service. Our staff are trained and experienced in "one to one" customer service. We know that if a customer is treated special and needs are satisfied, they will return to us. Our breakfast, always a crowd pleaser, is controlled daily for quality and great service. Please come back again. Happy New Year and Best Wishes from us to you and your family!
Sincerely,
Carlo Fontana - GM

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Reviewed 23 December 2008

i booked from booking.com

anyway i just want to thank every single member in this hotel, it was a so nice staying and i spend a nice time with you. I'll recommend this hotel and return to this hotel again if i return to Lugano.

thanx a lot for everything.

Naif ALshalhoub and his wife :):)

  • Stayed: December 2008, travelled as a couple
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1  Thank Naif_a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2008

Exceptional location (once I FOUND it! A little tricky driving into the pedestrian area) in the pedestrian area which required no transportation once arrived. Extremely helpful friendly pleasant staff. Beautiful lavish breakfast buffet. Afternoon refreshments in the lobby. Peaceful comfortable lobby sitting area. Bright roomy spaces (superior single rooms anyway). Attentiveness to little details such as a bottle of water for the road upon departure.

  • Stayed: December 2008, travelled solo
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2  Thank gottmeinwasist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, Carlo Fontana - General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 26 December 2008

Dear gottmeinwasist,
Thank you for rating Hotel Lugano Dante. We are so glad to hear that you found our location to be "exceptional" and our staff "helpful friendly pleasant". As you know, the hotel sector is a very competitive market and in order to thank our guests for their confidence , we have to keep moving and reinventing ourselves continually. Our breakfast buffet is "lavish" and quality controlled daily. It is our pleasure to offer afternoon refreshments in the lobby as way to make our guests feel comfortable and welcome while they are with us. We would suggest to all guests arriving by car, to go on our website www.hotel-luganodante.com and retrieve instructions on how to get to us hassle free.
Please come back and visit us again. We wish you health and happiness in 2009.
Sincerely,
Carlo Fontana, GM

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Reviewed 29 November 2008

I simply love this hotel. Stylish, European, Impeccably clean, located in the pedestrian zone close to all shopping. Beautiful breakfast. Rooms relatively small but who cares??

  • Stayed: November 2008, travelled on business
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Thank RachelIsrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 4 December 2008

Dear RachelIsrael,

Thank you for all of the nice comments. Positive feedback, like yours, is a great confidence boost to Hotel Lugano Dante. You wrote "Stylish, European and Impeccably clean", we have recently updated our decor and we're glad you noticed.

Should you wish for a larger room next time, do not hesitate to ask, our reception team will assist you in choosing a room that best suits your needs. Rooms vary in size according to category chosen. We currently have 5 different room categories: Quality, Superior, Executive, Junior Suite, Suite.
Amenities vary according to category chosen; all rooms include our "beautiful breakfast" buffet.

Please come back and stay with us again in beautiful Lugano. Our convenient location is perfect for January sales (you can shop, drop and shop)!

Sincerely,
Carlo Fontana, GM & the Staff

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Reviewed 16 November 2008

This hotel is nearly perfect. From the train station, take the funicolare down to town -- the hotel is footsteps from the bottom of the funicolare. This is mid-city and you are close to shopping (Via Nassa), and all kinds of restaurants, all within a 5 minute walk.
The front desk staff is extraordinarily helpful, and they each speak perfect English, French, Italian and German.
The rooms are very clean. The wireless internet works perfectly.
Breakfast is wonderful -- meats, cheeses, fruits, eggs, baked goods, juices, etc.
We simply could not ask for better.
RAB and DOB
Nov 16, 2008

  • Stayed: November 2008, travelled as a couple
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1  Thank RichB89600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 19 November 2008

Dear RichB89600,

Thank you for the 5 Star rating given to Hotel Lugano Dante. We passed along your positive feedback to our staff as Moral Boosting. Customer feedback helps us to learn and improve our services.

We hope our convenient location made it possible for you to really enjoy beautiful Lugano as a pedestrian. Being close to the funicular, gives easy access to our guests that travel to and from Lugano by train.

Our rooms vary in size, upholsteries, furniture and amenities depending on category chosen. We were glad you noted the cleanliness of the room because we put cleanliness first at Hotel Lugano Dante.

The "wonderful breakfast" you were served is what puts us above the others and is quality controlled daily.

Please come back and visit us again. We Wish You Safe and Happy Holidays!

Sincerely,
Carlo Fontana, GM and the Staff

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Reviewed 3 November 2008

We were only staying for one night as we were travelling through but was really pleased to see that the hotel lived up to its reviews on this site - the room was very comfortable, bathroom was big enough, they were great with my nine-year old son. The breakfast bar probably deserves a website of its own or a Nobel prize. Would be delighted to stay there again.

  • Stayed: October 2008, travelled with family
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Thank TheWaddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 7 November 2008

Dear TheWaddler,

Thank you for staying with us. We are glad the room was "very comfortable". Children are always welcome at Hotel Lugano Dante and until 12 years of age, stay free in parents room. We hope, our guest's children will somehow rememeber their stay in Lugano and the way the enriched all of us with their smiles.

We are proud of our breakfast buffet, it is a team effort and quality controlled daily.

It was a pity you could only stay one night. Please come back again when you are in Lugano and stay longer. And that will be "Wonderful Surprise" for us.

Sincerely,
Carlo Fontana GM & the Staff

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Additional Information about Lugano Dante Center Swiss Quality Hotel

Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 45 Hotels in Lugano
Price Range: £175 - £290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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