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“Superb! Once again!”

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Lugano Dante Center Swiss Quality Hotel
Ranked #1 of 45 Hotels in Lugano
Certificate of Excellence
Zurich
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Superb! Once again!”
Reviewed 22 May 2009

I stayed at the Lugano Dante for two nights. Once again it was superb! Friendly staff, nice room and great breakfast buffet! If you are travelling to Lugano you have to stay at Lugano Dante!!!

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juanito1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, GM at Lugano Dante Center Swiss Quality Hotel, responded to this review, 27 May 2009
Dear Juanito1974,

Thank you so much for reviewing Hotel Lugano Dante. It is always a great pleasure to welcome back a returning customer. We hope you felt welcome and comfortable while you were with us, as that is always our main goal.

We are so glad you liked your room, breakfast and found our staff to be friendly. We hope you also liked your complimentary nonalcoholic minibar, free 1 hour WiFi at our computer stations, and coffee/tea/snack station in lobby. Please note that rooms are not all the same and vary in size, upholstery, furniture and amenities. Be sure to check out our summer specials.


We hope to see you again soon! Thank you for choosing Hotel Lugano Dante!

Sincerely,

Carlo Fontana, GM & the Staff
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1,939 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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English first
Zürich
1 review
Reviewed 30 April 2009

The Hotel Dante is perfectly located for visitors arriving by train - only steps from the funicula that comes down from the train station. The rooms are small but clean and nicely decorated. We were bumped up to executive rooms for some reason. As usual we had to take the duvet out of the cover because it was too warm but that's the usual case in Europe.
The included breakfast buffet has more than you could possibly want - very nicely presented.
The lobby is spacious and encourages hanging out which was good as we were travelling with another couple and could meet there for a drink and to plan our next adventure.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ednaZ_rich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, GM at Lugano Dante Center Swiss Quality Hotel, responded to this review, 4 May 2009
Dear ednaZ_rich,

Thank you for reviewing Hotel Lugano Dante. We were delighted to have you as our guests. Being adjacent to the funicular, makes us most convenient for those traveling to us by train. If traveling to us by car, remember to try our secure underground garage.

Should you wish for a larger room on your next visit, do not hesitate to ask our reception staff when booking, they will be happy to assist you in choosing a room that best suits your needs. We also offer Suites and Junior Suites that are more spacious for just a few francs more. We pride ourselves on the cleanliness of our hotel and we realize the importance of this. As for the room being too warm, we experienced uncommonly warm temperatures at the beginning of April, 22° C. In the evening the temps would drop back down in the low teens and since we are in the pedestrian center of the city with almost zero noise, guests can open the windows for a bit of fresh air until the Air conditioning is turned on in hotel.

We are so glad you liked our breakfast buffet and found our lobby encouraging for "hanging out". Our lobby has a complimentary coffee/tea station, Free 30 min. WiFi computer stations complete with printers, comfortable seating, newspapers and an American Bar (open after 4pm) for Hotel Guests only. We want our guests to have a cozy spot in the hotel to unwind or plan their next adventure.

We hope you will come back and visit us again when in beautiful Lugano!

Sincerely,

Carlo Fontana, GM & all the Staff
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usa
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 29 April 2009

My wife and I spent three nights over the Easter weekend in Lugano staying at the Lugano Dante. The hotel was indeed special. We have stayed at more posh hotels but have never enjoyed a stay more than this. The rooms are clean, bright and sound proof. We stayed on the third floor overlooking the square and with the windows closed could not hear any of the activity going on in the square. The minibar was stocked with water and sodas at no charge. Even though we knew this was their policy, we hesitated before partaking for about a day since this was the first time we’ve ever encountered a ‘free minibar’. They also provide a choice of pillows which was important to me since I get better sleep with a certain type of pillow.

The front desk was always staffed and friendly. Jars of chocolates and other candies were available as we entered the lobby. This may have been set out especially for the Easter celebrations though. Coffee and croissants are available in the lobby in the afternoons and provides a nice break from sightseeing in the town. The breakfast buffet is great and we especially enjoyed the marmalade croissants.

Location is perfect, close to the lake and civic enter and literally steps from the funiculare if arriving via train. After one of our day trips, we walked back from the train station to the hotel rather than ride the funiculare. Great views and it’s only about a ten minute walk, all downhill.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tordonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, GM at Lugano Dante Center Swiss Quality Hotel, responded to this review, 4 May 2009
Dear tordonk,

Thank you for reviewing Hotel Lugano Dante. We are so grateful you chose us to celebrate Easter weekend with us. We always have chocolate, hard candy, gummies and different types of cakes and cookies, set out for our guests all year round. They go great with the coffee and tea offered in our lobby 24 hours a day.

We were delighted to read you thought your room was "clean, bright and sound proof". We pride ourselves on the cleanliness of our rooms and have invested a large amount in soundproofing floors and double glazed windows. It is our pleasure to offer our guests complimentary refreshing soft drinks restocked daily in the in room mini bars. And pillow choice is something we came up with as a means of making our guests feel more comfortable when they are with us.

Please come back and visit us again! Thank you for choosing Hotel Lugano Dante!

Sincerely,

Carlo Fontana, GM & all the Staff
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Switzerland
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2009

We spent a spontaneous week-end in Lugano and the hotel Dante Center in Lugano proved to be the perfect address for it. Lots of litte attentions (free water in the mini bar / fruit at the reception desk / coffee in the lobby) and the extremely friendly staff makes one feel at home and welcome. The breakfast buffet is amazing and again one feels welcome to enjoy it. Very good address in the center of Lugano.

  • Stayed April 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nib88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, GM at Lugano Dante Center Swiss Quality Hotel, responded to this review, 1 May 2009
Dear nib88,

Thank you for reviewing Hotel Lugano Dante. We are so grateful you thought of us for your "spontaneous week-end". Our convenient location is the best for business people during the week and perfect at the weekend for a much needed getaway.

We were delighted to read your comment "one feels welcome to enjoy it" about our breakfast buffet. Our main goal, is to make our guests feel welcome and comfortable while they are with us. And yes, the water in the minibar is free along with all of the other non-alcoholic drinks. We offer our guests refreshing soft drinks in their minibars and coffee/tea in our lobby, free 30 min. WiFi at our computer stations. These are a few ways we like to say "thank you" to our guests for choosing us.

Should you arrive by car on your next visit, be sure to try our worry free secure garage. Once you pull in the entrance, our valets park your car and your luggage is brought straight to your room. You won't need your car once you are here and you won't have to worry about it either.

We hope you will come back and let us pamper you some more! We hope to see you soon!

Sincerely,

Carlo Fontana, GM & all the Staff
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Ontario
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 April 2009

I actually stayed at the Lugano Dante two years ago. I was in the area on business and my client arranged for me to stay there. Lugano is a beautiful city. I would go back there in a heartbeat. This was my first trip to Europe and I was ready to simply move there after my trip. English is very widely spoken in the area. I think I met 4 people the whole week I was there that did not speak at least some english. If you are traveling from North America this makes it very easy to get around. Of course everyone loves it when you try to speak some italian, so I definately recommend learning some basic phrases.

The hotel was beautiful, the staff top notch. Any time I needed anything or had a question they were right there. Everytime I walked in the door I was greeted with a buon giorno, bono sera, etc, no matter what the staff was doing. Make sure you get breakfast at the hotel. When I was told it was a continental breakfast I was expecting muffins and pastries like we would get here. Oh heck no! The most amazing fruit station, fresh squeezed juice, cured meats, and hot chocolate that is made with scalled milk and real chocolate. They even have pieces of Tobolorone bars that you put in your cup to pour the hot chocolate over. Every second day they had a crepe station setup. The Nutella crepes were the best.

The hotel is within walking distance of most everything in town, and you can easily catch the train to other cities around. I definately recommend taking the funicular up to the train station. The walk did not look that bad so I figued I would walk up when I had a day off. BIG mistake. The hill get's very steep just up out of view from the base of the funicular. The food in the area is amazing. I definately recommend Tango. Lugano is definately not cheap. I figured I'd eat at McDonald's for lunch one day since it would be cheap. Well, my Big Mac combo cost me $12 once I did the exchange. Drink beer, it is as cheap, or cheaper than most other things.

Stayed February 2007, travelled on business
Helpful?
Thank crazynewfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, GM at Lugano Dante Center Swiss Quality Hotel, responded to this review, 22 April 2009
Dear crazynewfe,

Thank you for reviewing Hotel Lugano Dante. We were thrilled to read your comments and to receive top marks (5 out of 5). It has been 2 years since you last stayed with us...perhaps it is time for another visit? We have recarpeted our lobby and breakfast areas. We also offer 6 brand new rooms that are carpet-free, with beautiful parquet floors .

One thing that hasn't changed is our delicious breakfast buffet. We still offer a wide variety of food and beverage to our guests that come to us from all over the world. Our staff is pretty much the same too, always ready to welcome new and returning guests.

Come back and visit us again in beautiful Lugano. Bring someone special and let us book you into a surprise candle light dinner for two in a place you will never forget. Or, take part in one of Lugano's summer festival's. Our staff are always on hand to recommend restaurants, bars, stores, musueums, etc.

We hope to see you again soon! Thank you for choosing Hotel Lugano Dante.

Sincerely,

Carlo Fontana, GM & all the Staff
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New York
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 March 2009

If you are a discerning traveler who recognizes and appreciates a hotel staff that is discreet, gracious and intelligent, while providing the highest levels of hospitality and service, stay at the Hotel Lugano Dante.

Lugano CH is a wonderful place to visit and the Hotel Lugano Dante's excellent location, rooms, breakfast and staff make every visit all the more enjoyable.

  • Stayed February 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cheevisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, GM at Lugano Dante Center Swiss Quality Hotel, responded to this review, 21 March 2009
Dear Cheevisor,

Thank you for reviewing Hotel Lugano Dante. We were delighted to read all of your kind comments about our staff, location, rooms, breakfast, service and hospitality.

We are not a chain hotel where everything and everyone are generalized. We treat our beloved guests as individuals and let them know that they are appreciated by pampering them and offering "little extras" throughout their stay.

We agree that beautiful Lugano "is a wonderful place to visit". Spring is here and summer is right around the corner. Lugano is stunning during this time. There is something to do for everyone: lake, mountains, shopping, festivals, etc. We hope you will come back and stay with us again soon! Thank you for choosing Hotel Lugano Dante.

Sincerely,

Carlo Fontana - GM & the Staff
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USA
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 March 2009

Stayed at this hotel twice in two months. Both times was very impressed with the quality of the hotel. This is one of those charming hotels that still keep your keys and messages in a shelf at the front desk and greet you by name when you return for the day.

The cable car to the Lugano train station is just outside the door, and there are several restraunts within 100 meters and a grocery store in the basement of the Manor department store across the street.

The attention to detail is amazing; all the rooms seem to have been redone very recently. The lobby has a comfortable sitting area and bar with a kind barman. The high speed wireless internet is the fastest I've ever had outside of the states. The breakfast bufffet is plentiful and delicious. Not to mention that the front desk staff is extremely helpful (especially Cristina!).

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SirFliesAAAlot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this review, 12 March 2009
Dear SirFliesAAAlot,

Thank you for taking time to write such a detailed review. And, thank you for all of the wonderful compliments written about Hotel Lugano Dante and it's staff. We passed along your comments to our staff and told them to "keep up the good work". We consider ourselves very fortunate to have had you as our guest "twice in two months". We hope you will be making a third trip soon and we want you to know you are always welcome at our Hotel Lugano Dante!

Our convenient location in the pedestrian city center of Lugano, gives our guests the freedom from needing a car when they are with us. However, if traveling to us by car, we offer our guests a secure underground garage. Once you pull up to the garage entrance, your car is valet parked in our state of the art underground garage complete with 24 hour surveillance.


Our hotel is not a chain (where everything is standard) and we do not operate as one. We treat our guests as individuals and pay attention to the small details. The delicious breakfast buffet is quality controlled daily before it hits the guest's plates. The free highspeed 1 hour WiFi, nonalcoholic minibars in the room, coffee and tea stations, are just a few of the ways we like to say "thank you for staying with us". We recently recarpeted the lobby and breakfast area, reupholstered the chairs in the lobby and renovated the carpets of all our rooms (some have a parquet) . We are glad you noticed.

We hope to see you again real soon! Thank you for choosing Hotel Lugano Dante.

Sincerely,
Carlo Fontana - GM & the Hotel Dante Staff
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Additional Information about Lugano Dante Center Swiss Quality Hotel

Property: Lugano Dante Center Swiss Quality Hotel
Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 45 Hotels in Lugano
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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