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“best pizza in town”
Review of Hotel de la Paix

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Hotel de la Paix
Ranked #8 of 46 Hotels in Lugano
Certificate of Excellence
Brussels, Belgium
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“best pizza in town”
Reviewed 30 September 2012

A nice hotel within a walking distance from the lake promenade. Great pizza downstairs or a very good fish restaurant nearby are perfect choices for the evening. Breakfast is basic but satisfactory. Spacious parking for guests is complimentary.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Da_rt_1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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438 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Caronno Pertusella, Italy
Level Contributor
109 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 29 September 2012

For what we paid, the property is overrated and overpriced.
It feature old Swiss style and the lobby it was probably renovated twenty years ago. The back-office of the lobby is a mess with electrical and printers cables spread on the floor.
The check-in process was handled by an old man not really friendly. The whole process for three guests was also slow.
Rooms are small and with pretty old furniture.
Breakfast was poor for a four star hotel.
Interiors was old style, I did non like them.
The access driveway is extremely narrow, I guess some wide cars cannot make it. Parking space is good.
In the room there where no power plugs near the desk (this is totally unacceptable for a four star hotel), there was not even a free small bottle of water available for guest, the mix of cold and warm water in the bathtub was a really alchemy, but the most absurd thing is that there was no general light switch near the bed.
We got some meeting rooms, they where equipped with glued and nailed tables and had very bad power plugs systems with electrical wired running on the floor. Projects and screens were very poor.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adalbore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneDLP, Responsabile relazioni con la clientela at Hotel de la Paix, responded to this review, 4 October 2012
Dear guest,

thank you for reviewing Hotel De La Paix.

Unfortunately you did not have a pleasant stay and we are very sorry about that. We would like to go over all your remarks and explain our point of view.

Our hotel is a 19th century building with a classic – elegant style ,as indicated in all our descriptions. The hall has been renovated 3 years ago, the room you refer to has been completely renovated 2 years ago and correspond to the style shown in the photo.

Regarding the back-office of the lobby, since it is a real “back office” needs to be technologically equipped …and technology needs cables!

On the driveway accessing the car parking we have everyday Taxi limousine on transit.

We have taken good note of your wishes regarding the room especially that you would appreciate a bottle of free water in room. This comments helps us to understand where should we invest to fulfill our guest’s needs.
The arrangement of the meeting room and all equipments have been checked from the organization days before , and as well during the event, our Congress Manager has constantly checked if everything was in order.

We would like to thank you again, our guest’s comments are important and every review is for us a great chance to realize, learn, think, improve.

We hope to have the chance to welcome you again in our hotel.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, UAE
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 September 2012

I stay here as this is recommended by our office. the price is a bit on the higher side. the room is quite comfortable (especially if it is the renovated one), they are trying to get all the rooms renovated. The morning breakfast is ok - generally quite crowded with tourists. Many tour operators use this hotel I guess.

the bathroom is clean, but do not forget to get your toothbrushes - else you pay 3 Swiz Francs. Those who probably have some aversion to staying on the road side - better take the rooms on or above the 3rd floor.

Room Tip: on or above 3rd floor.
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shyamgsundar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cham, Switzerland
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 September 2012

Beautiful hotel with soul . 500m from San Salvatore lift. Big rooms and bath room. Nice terasse in old style with garden and swimingpool where we took the breakfast. Big choice from the brekfest buffet. 15 min to the train station, big parking. check my pictures....

We were lucky and we got room in top floor ! Amasing views.....

Room Tip: Take top floor if possible....
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cepi007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
124 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 September 2012

We stayed in this hotel for one night as part of a package tour in August 2012. The room (#113) we had was on the first floor, on the corner of the building with a view down the street to the lake but framed by buildings either side of the street. Being on the corner it had windows on either side and was light, spacious and comfortable. There was a generous balcony on both sides of the room. On a fairly busy street but set back sufficiently from the road that, combined with the double glazed windows, ensured a quiet room.
The room included a double couch and arm chair as well as a large dressing table/writing bench. Like most rooms we have experienced on this trip through Switzerland, the king bed is actually 2 single bed mattresses side by side. Bedding did not include a large, hot feather doona which was to my liking. For once, the air conditioning worked well!
The bathroom was generous but only included a shower in bath with a flimsy shower curtain, something I have come to detest when traveling because of their propensity to stick to your legs, not provide a water tight seal with soggy floors not uncommon and you have to wonder how often they are properly cleaned.
The outdoor pool was both inviting and refreshing.
Apart from the shower curtain, the only other small negative was the bufet breakfast which didn't have a huge choice but no negative points for this.

Room Tip: A corner room over looking the pool is what you will be looking for.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Warooka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
92 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 30 August 2012

We have been familiar with Lugano as our daughter attended college there for four years. On the occasion of her graduation, we splurged and stayed at the Hotel de la Paix, which conveniently was also the venue for the ceremony and reception after. The room was spacious and clean. They have a very nice bar area with a friendly staff. The location is convenient to all Lugano has to offer....shopping, sightseeing, strolling around beautiful Lake Lugano and people watching! We did travel more than a year ago but have heard from others that it's still a top notch place.

Room Tip: Ask for a room on the highest available floorwith a lake view!
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bellanonna2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft. Lauderdale, FL
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 15 August 2012

Visited for one night in August. Front desk staff was nice. Room was older but well kept and the air con worked well. There is an outdoor pool. Location is in Paradiso, about a 15-20 min walk along the lakefront from the main square, but I would stay again for the right price. Breakfast was standard.

Room Tip: Ask for a higher room with a balcony.
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  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SoFLTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel de la Paix

Property: Hotel de la Paix
Address: viale Giuseppe Cattori 18, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Lugano
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel de la Paix 4*
Number of rooms: 131
Official Description (provided by the hotel):
The Hotel de la Paix is located close to Lake Lugano and at a walking distance from the city center, 5 km from the Lugano-Agno airport, 1 km from the train station and offers exclusively to its guests a large private parking. Its multilingual staff will be delighted to welcome you with warmth and cordiality. Each of our 131 rooms and suites is furnished in an elegant style and equipped with air conditioning, satellite TV, Minibar and Wireless Internet connection in order to meet the highest expectations both of our holiday and business guests. The garden-terrace with its heated swimming pool in the summer time and the portico are ideal places to spend relaxing moments and admire the magnificent amphitheatre formed by the surrounding mountains. There are two restaurants offering Italian and international cuisine. The NEPTUNE opens into the garden terrace and offers a refined and relaxing atmosphere. At the popular AL BARILOTTO, designed in the rustic and casual local style, you will enjoy our grill specialties and our pizzas. ... more   less 
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Also Known As:
De La Paix Lugano
De La Paix Hotel

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