This is a big, old, European hotel. What that means is that it has its quirks, and cannot be compared to, say, an Omnia in Zermatt for example. So with that caveat in mind, here is an overview:
Location: Is great. It is an easy and scenic 10 minute walk to the downtown, but located just enough away that it is calm and peaceful. Also, if you walk in the opposite direction, you can reach some lovely quieter lakeside spots. It is just across the road from the lake, and set in lovely gardens, so as far as Lugano city hotels go, this one is hard to beat. There is free parking on the grounds, or a pay garage.
Common areas: There is a nice little pool area which must be great in the summer when the glass doors roll open, but as it is, it is good for a relaxing swim and peacefully, privately looks out onto the gardens. There is a beautiful old-world style living room area off the lobby that is great for reading, chatting, and so on. Overall, the lobby feels cosy rather than oppressive. The restaurant feels a bit stuffy though, and I would generally recommend eating 'off-campus'.
Rooms: I poked my nose into a few rooms before choosing one and they are each individually decorated so that you could have several entirely different experiences in this same hotel. The rooms are very big, the amenities are decent (though maybe more 3 star), the beds are comfortable.
Staff: The people were great. Everyone we had contact with, especially the concierge, was super friendly and helpful.
Overall, while I generally prefer the smaller ares near Lugano (like Melide or Locarno), I would stay here again if in the mood for some slightly faded but authentic old-world 'luxury'. the luxury is, however, more the mood and ambience than the actual hard deliverables.
- Official Description (provided by the hotel):
- The Grand Hotel Villa Castagnola, member of the “Small Luxury Hotels of the World”, is the only five star superior Hotel in Lugano and enjoys a privileged position inside a large sub-tropical park and with a beautiful view towards the lake. The elegant villa, built in 1860, combines the charm of a former era with the comfort and the care of a modern luxury hotel. The hotel offers 78 rooms, of exceptional charm, individually styled, provided with every modern comfort and with stunning park and/or lake views, balcony, terrace or loggia. All rooms, of which 28 are Junior Suites and Suites, have individual air-conditioning, and provide the most modern comforts. Restaurant Le Relais – 14 points GaultMillau-: In an elegant setting, our Executive Chef Bertogna, suggests a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. In season lunch and dinner are served on the outdoor terrace, overlooking the garden and the lake. Restaurant Gallery Arté al Lago -1 Michelin Star, 16 points GaulMillau - :A theme restaurant inside an art gallery. Restaurant renewed and embellished through artworks and sculptures of contemporary artists of international stature who alternate every six months. Right on the shore of the lake, the Restaurant Gallery Arté al Lago offers a magnificent and unique view over the gulf of Lugano. Signature dishes are entirely new and original from our Executive Chef Frank Oerthle. Top notch are the facilities offered for meeting and events: any event assumes a special distinction - a grand banquet or less formal luncheon, business meeting or conference, private party, dinner or wedding up to 120 people. A large and impressive venue is the Sala delle Palme, set to recall an oriental atmosphere with its Indian Rajastan panoplies and Afganistan doors dated XIX century. All our venues are appreciated for the day light and the unique ornamentation and for the unclenching rooms, private sitting-rooms, conference halls of different sizes such as Le Pavillon connected to the park trough the outdoor veranda, La Sala Delle Colonne, Sala Letizia, Sala Carlotta and Sala Ottavia, the Biblioteca and Sala Kwium.Villa Castagnola has a spectacular indoor swimming-pool with panoramic views over the gardens, a Wellness Corner, a Clarins Beauty Corner, a Danilo Hairstyling, a table-tennis room, outdoor hard court tennis fields and a private lake terrace. The Hotel is well connected to Lugano’s railway station and Airport (only 7Km to the Lugano-Agno Airport), and has easy access to the Motorway. ... more less
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- Also Known As:
- Grand Hotel Castagnola
- Grand Hotel Lugano