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“THE hotel where to stay in Lugano”

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Hotel Splendide Royal
Ranked #3 of 45 Hotels in Lugano
Certificate of Excellence
GreenLeadersBronze level
Reviewed 22 September 2012 via mobile

Simply perfect, large rooms with amazing view on the lake from the balcony, nice staff friendly, always smiling, nothing wrong to say. If i Had only one point to change in the hotel would be the gym who's so small but there is the lake side where you can run so no big deal!!!

  • Stayed: September 2012
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1  Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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239 - 245 of 606 reviews

Reviewed 20 September 2012

We're just back from our trip to Switzerland, we stayed at Splendide Royal for 4 nights and we had a wonderful time. The rooms are super clean and beautifully appointed, with amazing view of the lake, city and mountains, the staff is helpful and extremely friendly, and the breakfast buffet has a large variety of tasty items to choose from (even our picky 3 year old was more than satisfied with the choice of food...).
It is definetly the best choice for a 5* holiday in Lugano, and the location couldn't get any better, within a 5 min walk along the beautiful lake shore you reach the most fashionable shopping street in Lugano. Just perfect.

  • Stayed: September 2012, travelled with family
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2  Thank RZan78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2012

We enjoyed every minute of our stay at this Hotel. We were picked up at the train station by Claudio from the Hotel. Our suite was large and our view of Lake Lugano and the mountains from our room was spectacular. The staff left tasty delectables with fruit in our room daily. The hotel is spotless and the rooms are very clean with comfortable beds. The staff members were all outstanding, helpful and quite amazing which we find a makes a huge difference in a hotel stay. The staff at Breakfast were very kind and pleasant and always greeted us with a smile. The food at Breakfast was delicious and there was a wide selection of options. We enjoyed the hotel location and the great walking path across the street and the closeness of the shopping area and restaurants. In leaving the hotel we were warmly greeted a good return trip home and taken by Claudio from the hotel back to the train station.

  • Stayed: January 2012, travelled with family
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2  Thank LHW108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012

I enjoyed my stay at the Splendide Royal very much. I was in the "old wing", which is much more beautiful (yet classical) than the modern one. The view at the café/restaurant is breathtaking and the staff, extremely helpful and kind. This hotel is a great example of updated luxury of the end of 19th century, but you must like classical hotels to go there. In fact, this property is the epitome of why the Swiss hospitality is renowned worldwide. On another note, the hotel is well located in the city.

Room Tip: My room had no view on the lake but I believe that it helped the quality of my sleep.
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  • Stayed: August 2012, travelled on business
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2  Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2012

Amazing view of the lake! The staff were very friendly and helpful! We ate in the hotel and it was lovely! The pool was nice to swim and relex! Nice and close to the town! Lovely hotel!!!!!!!!!!!!!!!!!!

Room Tip: Get a room with a view!
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  • Stayed: June 2012, travelled with family
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Thank Kirvine69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2012

We stayed in the hotel for two nights in July. The location is great and the hotel does have a beautiful lobby and restaurant. The staff were friendly and I gues that made up for some real deficiencies that we experienced. The gym is totally inadequate for a hotel of this calibre. In addition we could not open our sliding door to the balcony after several requests and attempts by the staff to fix the problem they advised us on our second day that we could move to another room. I appreciate things do go wrong in hotels but they would have known before checking us in that there were problems with the sliding doors and to wait 24 hours before offering to change the room is pretty ordinary service. Staying in a hotel charging 625swiss francs a night I expect more.

  • Stayed: July 2012, travelled as a couple
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3  Thank markandmaria17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

a deluxe hotel that I always love to go, fantastic atmosphere , beautiful view, relaxing .
rooms are nice, clean and great dimensions, personel is very pleasent

Room Tip: Higher floors have better views
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  • Stayed: June 2012, travelled on business
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1  Thank doctorarny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Splendide Royal

Address: riva Antonio Caccia 7, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Lugano
#2 Family Hotel in Lugano
#3 Luxury Hotel in Lugano
#3 Romantic Hotel in Lugano
#4 Green Hotel in Lugano
Price Range: £244 - £432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Splendide Royal 5*
Number of rooms: 88
Official Description (provided by the hotel):
Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887. ... more   less 
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Also Known As:
Splendide Royal Hotel
Splendide Royal Lugano

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