I have returned to the Splendide and have witnessed an improvement in service attitude and quality. With the exception of the slight arrogant Maître D at the Restaurant La Veranda, the hotel staff is very friendly and forthcoming. The landscape and views are just beautiful. The rooms are lovely, yet somewhat classy and old-style. New and better beds with better linens would enhance the guests' sentiments of feeling pampered while being away from home. I do recommend to choose the hotel while traveling to the lovely Italian part of Switzerland.
- Official Description (provided by the hotel):
- Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887. ... more less
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- Also Known As:
- Splendide Royal Hotel
- Splendide Royal Lugano