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“Beautiful classy hotel”

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Hotel Splendide Royal
Ranked #2 of 46 Hotels in Lugano
Certificate of Excellence
GreenLeadersBronze level
New York City, New York
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Beautiful classy hotel”
Reviewed 29 August 2014

Hotel is very classy and opulent architecture with lots of history. location is perfect 10 min walk on the lake to old town Lugano, 5 min to funicular to San Salvatore hill which is a must visit attraction in Lugano and across the street from boat pier Paradiso. Staff is very helpful and friendly we got upgraded to lovely room with balcony with spectacular views of the lake. Breakfast at BLU restaurant is excellent big selection and Proseco to start your day on the terrace and Fabrizio greeting us every day with smile and few jokes and suggestions for the day. We dined at the main restaurant where we were able to choose delicious lebanese selection, since in the month of August the hotel caters mostly to clients from middle east. The only disappointment was there is no pool or area to lay down on beautiful sunny day. Yes the hotel has arrangement with close by hotel Eden Roc but they have only indoor pool so we didnt bother.

Room Tip: Room with lake view and balcony hight floor in the original building
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1 Thank terka05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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564 reviews from our community

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Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
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  • Dutch first
  • English first
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English first
Hewitt, New Jersey
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2014

Had an amazing time here. VERY high quality hotel with decent customer service. Food was way beyond expectations. It was fresh and of high quality. My room was modest but well appointed as a suite. I felt right at home and had an amazing walk right outside of the hotel to city central Lugano. The people were extremely friendly and helpful. English was well spoken

  • Stayed January 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014

Splendide Royal was our home for 3 days during our stay in Lugano. Breakfast was amazing, staff was really professional commanding us where to go and what to visit. The room was really nice and the lake view breathtaking.

  • Stayed September 2013, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Clara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
6,113 reviews
211 hotel reviews
common_n_hotel_reviews_1bd8 13,948 helpful votes
Reviewed 5 August 2014

Splendide Royal a Historical Palace
I stay 5 nights till 4 Th of august
the staff were very friendly
the Blu restaurant for breakfast were fantastic
rooms so nice the view is great
the room service and house also very good
the only thing which is not good the entrance of the hotel
either coming by walking through high ramp or the car drop and pick up

  • Stayed August 2014, travelled solo
    • Value
    • Cleanliness
    • Service
2 Thank bnghanem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 July 2014

We stayed here for 2 nights. We booked about 30 mins before we arrived but everything was ready for our arrival. The staff were wonderful from the get go. We were addressed by our names by all the staff throughout our stay and the second morning the maitre'd even remembered our breakfast drinks order. We had our dinner in the hotel on our first night. The staff were amazing, very attentive and professional as you would expect from a 5* establishment, the food was wonderful ( and expensive!) and the crepe suzette which was cooked at our table was fantastic!
Our room was traditional 5* luxury with everything we could possibly need and we had wonderful views over the lake. Very glad we were in the older part of the building as the more modern side did not look at all attractive from the outside. Yes this is an "old" style hotel but that to us was all part if it's charm. We will definitely be returning to this hotel, as my husband says its like getting a hotel hug!

Room Tip: Get a room in the older part of the building with a lake view
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newtown, Connecticut
Level Contributor
227 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 339 helpful votes
Reviewed 23 July 2014

Returned to magical Lugano after 30 years. Once again stayed at this lovely hotel. Excellent service, nice location, beautiful classic rooms that have all the modern amenities. Would have been nice if the hotel had a pool, a "real, modern" gym (the room set aside for that purpose is a feeble attempt, at best). The large breakfast buffet room (the food was excellent with many choices) is straight out of a 1950's Catskills resort - could use an overhaul.
Felt that there could have been more value for the price, but this hotel "feels" like the Italian Switzerland that is Lugano, and ultimately an overall good choice.

Room Tip: A room facing the lake.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank BroadOakPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odense, Denmark
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 July 2014

Stayed 3 nights in july with my wife.
We had booked a deluxe palace room.
On the positive side the room (206) was very large and included a very large terrace/balcony with great view to the lake and mountains – the terrace vas large enough to accommodate a table with 4 chairs and 2 sun-chairs.
On the negative side the room could do with an update of applainces, audio/video and furniture.
The bed however was very good.
The hotel In general is a beautiful old hotel, but in some areas a bit of updating to modern times would be an improvement.
The service levels are high and very friendly – especially I would mention the staff in the breakfast room which offer very good service.
Have stayed in a number of deluxe hotels both in Europe and the US an in comparison prices at Splendide Royal are too high compared to the product delivered. But then again this is Switzerland which is in general an expensive destination.
Be aware that “executive” rooms are in what looks like a 70’s concrete wing whereas the “palace” rooms are in the old building.
In one area the prices are simply much too high compared to what you receive: A room service delivery of two cappuccinos and two “cake of the day” added up to 65 swiss francs!!
Would we stay again? If we found an attractive rate maybe.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
3 Thank TorbenFromDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Splendide Royal

Property: Hotel Splendide Royal
Address: riva Antonio Caccia 7, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Lugano
#2 Luxury Hotel in Lugano
#2 Family Hotel in Lugano
#3 Romantic Hotel in Lugano
#4 Green Hotel in Lugano
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Splendide Royal 5*
Number of rooms: 88
Official Description (provided by the hotel):
Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887. ... more   less 
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Also Known As:
Splendide Royal Hotel
Splendide Royal Lugano

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