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“Modern but very uncomfortable”

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Novotel Lugano Paradiso
Ranked #10 of 45 Hotels in Lugano
Certificate of Excellence
GreenLeadersSilver level
Bangkok, Thailand
1 review
“Modern but very uncomfortable”
Reviewed 16 July 2013 via mobile

Room: Clean but the single beds are so small. It is like the beds are for very small children. The pillow are far soooo soft both on the bed and the extra one in the closet.

The location: ok but it's not on the street by the lake or on the hill over looking to the lake from the mountain. I was fooled by the advertising photos that the hotel present on websites. It s the photo they took on the swimming pool area which on the wall they make a very long wide big vinyl wall of the picture of lake and mountain.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kayfunkykay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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566 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
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English first
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 June 2013

The hotel is less than a year old, is well decorated and the room is just big enough. The window opens, safe, mini bar and iron on request. A cool privacy screen as well. It is on the other side of town though.

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
4 Thank Melkensher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2013

The Lugano Novotel was completed in July 2012 so was less than a year old when we stayed and in lovely condition.
At reception they were extremely helpful as we had arrived without all the necessary documents. However they went out of their way to sort this out for us and did so in a very friendly manner.
The only (minor) downside to the stay was the average quality of the breakfast buffet. Otherwise everything else was great and the outdoor pool a real bonus. A nice touch was to find that our room was already prepared with a child bed.
Many thanks to the staff who were really welcoming.

  • Stayed June 2013, travelled with family
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Review collected in partnership with Accorhotels.com

Helpful?
4 Thank confidence_interval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2013

We arrived in the middle of the night, totally exhausted, rain all the way from Zurich to Bellinzona - and then we arrived at the Hotel and received a warm welcome, a perfect check-in service, and so we very much enjoyed our stay - excellent - and appreciated!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com

Helpful?
3 Thank unaVidaMaravillosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level 5 Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 May 2013

We enjoyed staying in this Novotel which has a great, quiet location in Lugano. The hotel throughout is very modern and tastefully decorated. We found the room to be very comfortable with everything that one requires, however we were there for pleasure rather than business. We did not eat breakfast in the hotel as it is expensive, there is a great cafe across the road which is much better value for money. My only complaint is that they charge 30 SF per night for a small dog which I found to be excessive. I

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank joyrumpff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2013

Excellent hotel with a good service. Modern, comfortable, clean. Difficult to say anything negative except the price, which, even in these apparent high season times is much too high...I would even say prohibitive...for a hotel of this category.

  • Stayed May 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Accorhotels.com

Helpful?
2 Thank fbr19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 May 2013

This is a nice hotel. Nice modern design, but soulless in my opinion. Loved the bath though! I was staying on the 4th floor if I remember correctly. There were noises (I cannot figure out what they were; wind, nearby construction?), for about 15 minutes every hour between 12am and 6am. Extremely loud, and I could see my bed and walls shaking. So no sleep for me.

Easy to get to from the city centre, 15 minutes delightful walk by the lake. I found myself walking in circles around the area, looking for a nice restaurant for dinner to no avail. Maybe I didn't look hard enough, or maybe because it was February and freezing.

  • Stayed February 2013, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank dnilbroloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Lugano Paradiso

Property: Novotel Lugano Paradiso
Address: via San Salvatore 11, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 45 Hotels in Lugano
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Novotel Lugano Paradiso 4*
Number of rooms: 96
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