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“For the true Swiss feel” 5 of 5 bubbles
Review of Villa Principe Leopoldo

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Villa Principe Leopoldo
Ranked #11 of 45 Hotels in Lugano
Certificate of Excellence
Kolkata (Calcutta), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“For the true Swiss feel”
5 of 5 bubbles Reviewed 18 June 2011

What a lovely hotel...
Up in the hills and with breathtaking views of the lake....just sit back and enjoy.
This place just sets you back in time and makes you feel special
Excellent food and super service

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shefalipoddar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tessalgroup, Manager at Villa Principe Leopoldo, responded to this review, 23 June 2011
Dear Guest,
Thank you very much for taking the time to share your comments with us. We are honoured to see that you had a good time here with us and hopefully you not only spread the news but also return again shortly.
Kind regards
Villa Principe Leopoldo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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497 reviews from our community

Traveller rating
    294
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    62
    33
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
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  • English first
  • French first
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  • Spanish first
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English first
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 June 2011

The Leopoldo is total luxary- set high on a mountain overlooking Lake Lugano-because it is so close to Italy and Lake Como it is the perfect combo of sheer beauty and luxury. The setting/pool/rooms/ and location are just manificent. Lugano lake region is gorgeous- and there are fabulous restaurants and things to see nearby- IF you even want to leave the hotel..! Romanic and Wonderful- First Class and worth it!

Karen Dipaolo -San Francisco

  • Stayed May 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vhatzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tessalgroup, Manager at Villa Principe Leopoldo, responded to this review, 23 June 2011
Dear Karen,
Thank you for your kind words and for the effort sharing your remarks- we highly appreciate it.
It is fanatstic to read that you had a good time with us and also had a chance to experience the area of Lugano.
We hope you had a safe journey back home. Looking forward welcoming you again.
Kind regards
Villa Principe Leopoldo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Hadley, Massachusetts
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 27 May 2011

I stayed at the Residence for a long weekend on business, and I was somewhat let down. I found the decor to be tacky and although the room was spacious it was like a studio style rather than separate rooms. There was a bowl of fruit with some water bottles, no room service other than pizza delivery from a local restaurant, and a gas station grocery store a 5 minute drive away. I was really sort of shocked - I'd expected huge luxury for the price and star rating but that's not what I got. Maybe the hotel is different? I won't be staying here again, it's certainly not worth the money.

Room Tip: Stay at the hotel, not the residence.
See more room tips
  • Stayed November 2010, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank thoma22d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tessalgroup, Revenue Mananger at Villa Principe Leopoldo, responded to this review, 7 June 2011
Dear Guest,
Thank you very much for staying with us for your short holiday break. We appreciate that you have taken the time to share your comments and experiences with us and other guests.

Your feedback is important for us as it gives us the opportunity to improve our services and offers and we are very sad to hear that your overall stay has not been up to your expectations.

Hopefully we would have the honour and welcome you back in the Main Building of the former Residence of Principe Leopoldo - the Villa and impress you with the services, facilities and attention we normally present to all our valuable customers.

Kind regards
Villa Principe Leopoldo Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 2 April 2011

For Winter Holiday I had chosen Lugano as a destination, having been at Villa Principe Leopoldo before because of their restaurant, I was very curious to find out if their hospitality was as good as their food.

ARRIVAL: the arrival was fine, check in easy and I was surprised by a kind upgrade, that took me to a corner suíte from where I could overlook most of the city of Lugano and the mountains, the lake and so on, the Villa is perched on top of a cliff in what seems to be a hidden location and a vantage point for amazing views of the region, really cozy.

STAFF: the staff at Villa Principe Leopoldo was very helpful at all times, excellence is the word. A Portuguese gentleman who works the night shift was specially nice and the whole bar staff is also welcoming. Everyone is obviously proud to be working in the best hotel and restaurant in the whole region, feels good to be there.

HOTEL/LOCATION: the location, as mentioned before, is fantastic, offering the best view I ever had in Lugano, of course it is easier to reach if you have rented a car, the hotel also offers a Porsche Panamera driving experience that can be quite exciting. As for the infra structure it is clearly royal. Once a noble family’s residence, the Villa Principe Leopoldo kept its glamour throughout decades, there is an outside pool for Summer and the awarded restaurant is full all week round, breakfast is remarkable with a calm view of the alps and the hotel means refinement in every sense. Also the rooms and suites are very large, featuring stunning views and very well designed setting.

OVERALL: I really enjoyed staying at the Villa, would surely recommend and stay again once in Lugano, it is a very calm city so there is no problem to be a bit far from the center, it is easy to get there in a matter of minutes. Only down point would probably be lack of 24 hours room service, which is expected for a hotel of such prices.

Room Tip: make sure you pick a room facing the lake!!!
See more room tips
  • Stayed November 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rodolfo3200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 10 February 2011

I took my wife on a brake for a day/night, flew to Milano & drove to this Hotel which looked great on the web. Location is really superb high above the lake. The rest is rather poor: service attitude marginal i.e. we wanted chairs & a table to be moved into the sun but the waiter told us that his boss doesn't allow him to do that. We asked that he call his boss but never got an answer. Reception was not always attended but if service was ok. Interior design not up to modern standard and a bit neglected i.e. The breakfast room is like at a youth hostel, the lounge is a set of old sofas, the derelict elevators. Seems from observation that the hotel is highly used by older kids from the nearby American School who come and lounge or eat here. Must be a good source of revenue but doesnt fit with a hotel atmosphere. Restaurant food was excellent, as well as the service and the superb wine list. Overall this place could be a beautiful boutique hotel but for that it urgently needs investment and a more attentive staff attitude. Like this it is definitively not worth the room
rates.

  • Stayed February 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Carlito1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 November 2010

My partner and I spent a (too) short 3-day stay at the Principe Leopoldo in November. I work in the hotel industry and consider myself an exigent guest when I travel - which is alot! I was not disappointed in the slightest way. This is a beautiful building in a quiet area of Lugano, away from the noise of downtown, but just a 5 minute drive away. From the moment we arrived (the porter was there on the doorstep), we felt like VIP guests. The lovely Sonia (I think) at reception, gave us the necessary info on the way down to the room - which incidentally was the largest double room I have seen at any hotel, to the tasty breakfast - the muesli with forest fruit on it was just like my childhood memories! - to room service (delicious and super fast) and the cosy bar upstairs with the very talented pianist, everything was perfect. All the staff greet you with a genuine and smiling "hello" and make you feel at home. All in all, a memorable stay in a town I have visited several times and love and hope to return to, staying at the Principe Leopoldo!
Thank you again
Alona Johnson-Ferguson

  • Stayed November 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GBCHGR64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Immensee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 2 November 2010

We stayed at the Villa Principe Leopoldo for a weekend in September. Our expectations were pretty high for several reasons: first the hotel has the reputation to be one of the best in the Southern part of Switzerland and for almost 800.00 SFR per night for a standard double room, it surely belongs to some of the more expensive hotels in the world.
But we soon found out, that a good reputation and high prices do not guarantee a perfect stay. The first thing to remember about this hotel is that it was transformed from a private residence to a hotel not too long ago, in 1986 (you may read about the history of the hotel on their website: http://www.leopoldohotel.com/en/37/historical_remarks.aspx). This might be the reason,why the hotel is hard to find. Even with GPS navigation, you will first see the “Residence” entrance and wonder, where the actual hotel is (across the street). And all this because it is so poorly marked. Once we found the entrance, there was nobody there to greet us, or help us with the luggage or to tell us where we could park the car. So the first impression was already disappointing to say the least. Our room was about average for this category with a modern bathroom, a big balcony and a nice view. But there was nothing that made it stand out, for example there were two small complementary water bottles, but no fresh fruit or anything else.
The dinner in the restaurant was also about average, good, but not exceptional for the price. The same goes for the breakfast: a buffet with everything you would expect, but nothing more. The service in general was ok, but somehow we missed the presence of a good hotel manager, who in my opinion is one of the most important factor of any hotel. The location of the hotel is great, if you want a wonderful view of the lake, but if you want to be close to the center of Lugano, choose an other hotel. They do offer a free shuttle service to the center (but only a few times in the afternoon) and you could walk, but it is about 20 minutes and not very convenient (not all the streets have sidewalks).
So all in all I guess you can say that this hotel has not too many strong points: a wonderful view, and an exotic, charming building with nice rooms. But that is not enough to justify the high prices. So if you want to stay in Lugano, my tip would be to go visit the hotel and perhaps have a drink, but stay in an other hotel closer to the center and with more reasonable prices!

  • Stayed September 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Anybid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Principe Leopoldo

Property: Villa Principe Leopoldo
Address: via Montalbano 5, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Lugano
#4 Spa Hotel in Lugano
#5 Romantic Hotel in Lugano
#5 Business Hotel in Lugano
#9 Luxury Hotel in Lugano
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Villa Principe Leopoldo 5*
Number of rooms: 37
Official Description (provided by the hotel):
Situated high above the Bay of Lugano this exceptional boutique hotel offers first-class suites and rooms. The tastefully arranged spacious rooms, the terraces with breathtaking views, two heated outdoor pools, tennis courts and a wide range of facilities leave nothing to be desired. Neither does the exquisite Mediterranean cuisine of Dario Ranza, served in the light-flooded restaurants. Jewel of the hotel is Kiso: a heavenly, exclusive Spa offering unadulterated luxury, privacy and exclusive treatments. Nothing else to be desired - a truly royal feeling. ... more   less 
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Also Known As:
Villa Principe Leopoldo Hotel And Spa
Hotel Principe Leopoldo

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