The hotel is really close to the train station which was good for us but although the rooms were very clean the beds were hard as rock and the pillows were so thin. We barely slept at all. We had a room in an adjoining building as the reception and it was poring rain but there was no offer of help from a porter or the like to help us with our luggage. We had dinner there and it was very bland and although the restaurant was almost empty it was almost impossible to get any of the staff's attention; they made themselves very scarce. The only really good part was breakfast but after a terrible nights sleep it wasn't much compensation. We were also given a room on a non smoking floor but the whole corridor wreaked of cigarette smoke which is a bit unacceptable
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- Also Known As:
- Continental Parkhotel Lugano
- Continental Parkhotel Hotel Lugano