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“So pleasantly surprised, we stayed an extra night”

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Continental Parkhotel
Ranked #6 of 45 Hotels in Lugano
Certificate of Excellence
Zurich
Level 1 Contributor
3 reviews
“So pleasantly surprised, we stayed an extra night”
Reviewed 4 June 2013

We stayed in the main hotel in a renovated room on the garden side of the building, top floor. It was absolutely lovely with a spacious sitting area, an incredibly comfortable bed, and a large bathroom. It was really peaceful; we never heard the train although the hotel is conveniently located right next to the station. The large pool area is set in a private garden backing up to the hotel's small vineyard. You wouldn't expect it in the heart of Lugano. We were so pleasantly surprised by our room and the pool setting, that we decided to extend our stay. The staff were really friendly and helpful. We'd definitely stay here again!

Room Tip: Garden side is quieter; top floor is the best with just four rooms.
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  • Stayed June 2013, travelled as a couple
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Helpful?
Thank lap850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (125)
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Moscow
Level 4 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 June 2013

Spotlessly clean, conveniently located right next to the railway station - and it's surrounded by a subtropical garden, so you don't feel you're living close to a busy street and railway lines. There will be no street noise if you stay in the main building, especially if your windows face the park. The staff is very friendly. They speak English, Italian, German, French. There's a 10% discount if you stay longer than 5 nights and book directly on the hotel's website or by e-mail.

  • Stayed May 2013, travelled with family
    • Value
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Helpful?
Thank Ekaterina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Florida
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2013

We took the William Tell Express steamboat and train from Lucerne to Lugano, a beautiful trip, and will continue on the Bernina Express to St. Moritz. For a trip such as this, the Continental Parkhotel is a good choice. The hotel is an easy 5-minute walk from the train station. The Bernina Express bus departs from a location quite near the train station also.

We stayed in a "terrace" room below the breakfast room in the main hotel. The room was small but perfectly adequate with everything needed for a comfortable stay. Exactly what one would expect from a 3-star property. At breakfast there was a nice variety of baked goods and fruit with the usual eggs, bacon, sausage, etc.

Lugano is a lovely city with a beautiful waterfront and park. Take the funicular from the railway station down to the old part of the city and walk around. An interesting day trip is a boat ride to the old fishing village of Gandria with a 45-minute walk back to Lugano along the Olive Trail.

  • Stayed May 2013, travelled with friends
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Helpful?
1 Thank bunker222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 4 Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 May 2013

We loved our two day visit to Lugano! The Continental Park Hotel was lovely. The staff was very sweet and helpful. No pretensions. The barkeeper was friendly as well. He gave us chocolate when we left the bar! We were upgraded to the best room in the house, fourth floor, jacuzzi tub, large room with balcony and FAB view of the lake. Wonderful surprise! The garden ,outer buildings and pool out back are beautiful. The do not heat the pool water but, heh, can't have everything! We enjoyed the breakfast, cheese, meat, granola, yogurt, fruit, eggs bacon etc. The train is near the hotel but with sound proof windows and heavy drapes and shutters it was not a problem. The Swiss seem to like Somewhat hard mattresses which is fine with me as I prefer them as well. The linens and towels were very nice too. We will come back again. We did not have perfect weather but it was good enough and the nice hotel at a good price made up for the occasional rain shower.

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank betsy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 May 2013 via mobile

The hotel is really close to the train station which was good for us but although the rooms were very clean the beds were hard as rock and the pillows were so thin. We barely slept at all. We had a room in an adjoining building as the reception and it was poring rain but there was no offer of help from a porter or the like to help us with our luggage. We had dinner there and it was very bland and although the restaurant was almost empty it was almost impossible to get any of the staff's attention; they made themselves very scarce. The only really good part was breakfast but after a terrible nights sleep it wasn't much compensation. We were also given a room on a non smoking floor but the whole corridor wreaked of cigarette smoke which is a bit unacceptable

  • Stayed May 2013
    • Value
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Helpful?
Thank Gabro58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twyford, United Kingdom
Level 5 Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 22 May 2013

Stayed at the Continental Park in May, when it rained constantly - very unusual for Lugano at that time of year, but they knew I was coming. Got the Jetbus from Milan which takes about an hour to Lugano station. The hotel is just down the road from the bus stop - don't amble aimlessly across the level crossing though or you're liable to have a car up the behind. On arrival I was upgraded to a double for a single use which was on the first floor. It was fine for me but would have been a bit small for two people. There was access to a massive shared terrace outside with views of the lake and mountains. The bathroom was modern and clean with a double walk-in shower - apparantly they don't have rooms with baths in the hotel though on their TV ad it clearly shows a room that does. When my partner arrived a few days later we moved to a larger room (though the bathroom was smaller) on the third floor with a balcony overlooking the lake. It was only on the last day I noticed from the balcony some deer in the area between the hotel and the railway line below but didn't see any vension on the menu.
The breakfast is very good for a three star - tasty bread, cheeses, cereals, fresh fruit salad, cakes and yogurt - we particularly liked the creamy scrambled eggs. On Sunday there was even a bottle of bubbly if you fancied a Bucks Fizz for breakie. Talking of bubbly, for less than 10 CHF you could get a small bottle of prosecco in the bar which is good value by Swiss standards. The bar itself is comfortable and the bar staff pleasant, though had the weather been halfway decent we would have had our drinks outdoors in the beautiful gardens. We didn't know until the penultimate day that the bar had a Happy Hour - 5-6. That's the only quibble I'd have with the hotel, there was no info in the room. I'd have liked to have known a bit more of the history of the hotel, but then I'm weird that way.
You can walk into town within 15 minutes, but I'd recommend getting the funicular on your return - unless you like uphill slogs. It's only 1.10 or 1 euro for a single journey that takes a few minutes.
All in all a good hotel with amazing views, a lovely pool and gardens.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
Thank elizashley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 May 2013

I read all of the positive reviews for the hotel and we were really looking forward to our stay. We had booked for six nights but we lasted only 2 -- we ended up canceling the rest of the stay and got a hotel in Escona (near Lugano). I had asked specifically for a quiet room when I booked but we were given a room in the "Annex" - a separate building right next to the railroad tracks. While the room was very, very small, we could have lived with that. However, we could not take the noise -- the room was about 50 feet away from 2 main rail lines where trains go by all night every 10 to 30 minutes. Unless you are extremely hard of hearing, you will not be able to sleep.

Room Tip: If you are not given a room in the main building, do not check in -- beware of the "annex"...
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  • Stayed May 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tallestguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Continental Parkhotel

Property: Continental Parkhotel
Address: via Basilea 28, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#4 Romantic Hotel in Lugano
#4 Business Hotel in Lugano
#5 Family Hotel in Lugano
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Continental Parkhotel 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Continental Parkhotel Lugano
Continental Parkhotel Hotel Lugano

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